Age of Centaurs - Chatbots and the Rise of Hybrid AI

You are probably wondering why I would want to talk about mythical creatures at a data science conference and what they have to do with artificial intelligence after all.

So, today I’m going to talk about three things. First, I’ll give you a little background on “conversational” AI, and how we got to where we are now. Then I'll walk you through the current landscape of chatbots and artificial assistants like Siri or the one Google just released. I'll explain how they work on a technical level, but I know it's one of the last talks of a super intense conference, so I'll keep it light and if you have more detailed question please feel free to ask later. And then, finally, back to the centaurs, and a breakthrough in AI that hasn't quite received the attention it deserves yet.

But before I take you on a trip through the wardrobe, let’s look at where it all started.

# 1. Artificial Intelligence - Where are we at?

Ok, today everybody is all crazed about AI and deep learning and chatbots. That wasn’t always the case. When I started college, AI was thought to be more or less dead. I remember when I applied for a scholarship and was interviews by a computer science professor who asked me what I was particularly interested in. I said AI, and she just looked at me like a mother telling her teenage son that Santa is dead. She just moved a little closer and said, quietly: “You know AI has failed, don’t you?”

15 years ago, Artificial Intelligence was the Cold Fusion of...

Transcript

1. AGE CENTAURS of RISE HYBRID A.I. of and the Manuel Ebert CHATBOTS
2. 20 years ago, Artificial Intelligence was the COLD FUSION
 of Computer Science
3. We think that a significant advance can be made in one or more of these problems if
 a carefully selected group
 of scientists work on it
 together for a summer “ ” — AI Optimists, 1956
6. ELIZA Weizenbaum’s (1964)
7. Please tell me what's been bothering you. ELIZA I have to prepare a talk for a conference, and suffer from writer's block. ME Can you elaborate on that? ELIZA I should be writing, but instead I succumb to Netflix and Guilt. ME THAT’s QUITE INTERESTING. ELIZA
8. I should be writing, but instead I succumb to Netflix and Guilt. ME THAT’s QUITE INTERESTING. ELIZA WHAT SHOULD I DO? ME You say what should you do? ELIZA Yes, I said what should I do? ME I understand. ELIZA
9. WHAT SHOULD I DO? ME You say what should you do? ELIZA Yes, I said what should I do? ME I understand. ELIZA Do you really? ME We were discussing you -- not me! ELIZA
10. AI
11. What can I help
 you with? ODSC
12. INTENT: SEND TEXT MESSAGE INTENT: SET ALARM INTENT: SEARCH THE WEB INTENT: WEATHER INFORMATION INTENT: GET DIRECTIONS INTENT: CREATE A NOTE INTENT: FIND STOCK PRICES IN A IN V IN M IN S IN B INTENT
 BASED Siri is INTENT: MAKE PHONE CALL
13. INTENT: WEATHER INFORMATION INTENT: MAKE PHONE CALL INTENT: SEND TEXT MESSAGE INTENT: SET ALARM INTENT: SEARCH THE WEB “What’s the weather like” tap to edit ODSC
14. wɒts ðə ˈwɛðə laɪk? INTENT: WEATHER INFORMATION CLASSIFIER SPEECH RECOGNITION “What’s the weather like” VECTORIZER (141.1, -13.14, 823.1)
15. INTENT: WEATHER INFORMATION INTENT: WEATHER INFORMATION WHEN: WHERE: “TUESDAY” “LONDON” wɒts ðə ˈwɛðə ɪn ˈlʌndən
 ˈgəʊɪŋ tuː biː laɪk ɒn ˈtjuːzdeɪ? SPEECH RECOGNITION “What’s the weather IN LONDON
 GOING TO BE LIKE ON TUESDAY” VECTORIZER (141.1, -13.14, 823.1) CLASSIFIER ENTITY EXTRACTION ACTION: CALL WEATHER API
16. INTENT: WEATHER INFORMATION WHEN: “TUESDAY” WHERE: “LONDON” INTENT: INTENT: SEARCH THE WEB TOPIC: … TEXT: … ACTION: CALL WEATHER API ODSC
17. “Text my girlfriend I won’t be“
 home before 10 PM” Which ‘girlfriend’? tap to edit Kari Melody Other… ODSC
18. “My favourite animal is the.
 octopus" Oh? “What is my favourite animal” tap to edit I can’t read your mind, Manuel. ODSC
19. Entertaining Utilitarian Mitsuku H&M Bot ASSIST SIRI 1-800-Flowers
20. THERE’s MORE! But wait… x.ai Penny
21. MECHANICAL TURK AI ASSITANTS: in a CHINESE ROOM ? S Just
22. HYBRID AI LOOP The INTENT: SCHEDULE CALL INTENT: SCHEDULE MEETING 86% 14% SUGGESTED RESPONSE: “Happy to get something on your calendar for a call. …” USER USER: “Find us a time to TALK next Tuesday or Wednesday.”
23. HYBRID AI LOOP The INTENT: SCHEDULE CALL INTENT: SCHEDULE MEETING 68% 32% SUGGESTED RESPONSE: “Happy to get something on your calendar for a call. …” Agent USER USER: “Find us a time to TALK next Tuesday or Wednesday.”
24. HUMAN A.I. half half , CEnTaurs: Kasparov’s
25. HUMANS pretending to be HYBRID A.I: BOTS which pretend to be HUMANS
26. RADIOLOGY is already HYBRID A.I.
27. HYBRID A.I. is not a
 .TECH BREAKTHROUGH . 
 but a 
 . BUSINESS LOGIC .
 BREAKTHROUGH
28. HUMANS NEED NOT APPLY?
29. Final Notes: Use HUMANS to VALIDATE & DEFINE A.i. PRODUCTS 1 Use AI to AugmenT HUMANS instead of replacing them 2
30. THANK YOU! Questions? @maebeRT #hybridAI manuel@summer.ai