load, visitors who navigate fast might never see it. In order to improve your interaction rate, you may want to reduce the opening timeout, so that the widget appears earlier. Reducing the Opening Timeout Increasing the Opening Timeout If your widget appears too suddenly, it may discourage users to pursue their navigation, which leads to an increased bounce rate. In this case, we recommend you to increase the opening timeout, which will improve the user experience. IMPROVING THE INTERACTION RATE