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Responsible AI Challenges in Agentic AI

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September 18, 2026
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Responsible AI Challenges in Agentic AI

Avatar for Marketing OGZ

Marketing OGZ PRO

September 18, 2026

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  1. Sept. 2026 From LLMs to Agentic AI: Responsible AI Challenges

    in Action Yuval Temam Ph.D. researcher, AI ethics Institute for Science in Society · Radboud University [email protected]
  2. What to observe in AI entities – AI ethics Privacy

    Transparency Reasoning, decision-making processes, Data security, authorization mechanisms, and authentication protocols and drift detection Justice and Fairness Addressing biases and preventing Responsibility Human-machine interaction, decision-making, ethical dilemmas, and stakeholder roles * Literature review : > 300 sources. discriminatory outcomes Non-Maleficence Cybersecurity measures and prevention of security breaches
  3. How to observe AI entities Outside i.e Prompts Inside i.e

    Reasoning, Probes No one method but a thoughtful, multi-phase process, in an adversarial manner
  4. The inherent problems in AI entities Alignment faking in favor

    of goal achievement 1. Claude 3.5, 4, 4.5 1. Greenblatt, Ryan, et al. "Alignment faking in large language models." arXiv preprint arXiv:2412.14093 2.1 (2024).
  5. The inherent problems in AI entities Hiding thoughts from Probes

    1. Gemma, Llama, Qwen 1. McGuinness, Max, et al. "Neural chameleons: Language models can learn to hide their thoughts from unseen activation monitors." (2025).
  6. The inherent problems in AI entities Undisclosed Chain-of-Thought 1. Claude,

    DeepSeek 1. Chen, Yanda, et al. "Reasoning models don't always say what they think." (2025).
  7. Agentic AI : From Advising to Acting Agentic AI changes

    the process landscape entirely 1 2 Changing Roles & Responsibilities The Authority Gradient Wider stakeholders become morally implicated when systems Humans defer to AI as the knowledgeable entity, eroding critical act autonomously. judgment. 3 4 The Complacency Problem Automation Bias The brain stops monitoring what works 99% of the time — Blindly trusting automated decisions even when contradictory assuming it handles the 1%. evidence is present.
  8. Case 1: Meridian Insurance goes agentic RELEASE 1 RELEASE 2

    RELEASE 3 RELEASE 4 Chatbot advice Outbound offers Contract optimisation Autonomous pricing Answers cover questions and recommends a product. A human writes every quote. The system drafts and sends renewal and cross-sell offers on its own. It reshapes cover, excess and clauses per customer to hit margin targets. It sets and charges the premium, and books the contract without review. Who is now in the loop Policyholders and brokers · call-centre advisors · underwriters and pricing actuaries · product owner · risk, compliance, and the DPO · model and platform engineers · the vendor behind the model · the regulator and the ombudsman · the board The shift: nothing new was added at Release 4. The same system simply stopped asking. Accountability did not move with the decision.
  9. Talking About Ethics vs. Acting Ethically Talking About Ethics A

    human engages with an LLM to explore and understand moral questions. The AI reflects, explains, and surfaces ethical considerations, but takes no action. Advising on Decisions The AI system provides genuine ethical recommendations, flagging risks, scoring options, or suggesting courses of action. The human retains final authority but is guided by the system's moral reasoning. Agentic Action The AI acts autonomously in an open-loop manner, executing decisions without human approval at each step. Direct implications on responsibility, accountability, and cascading consequences.
  10. Case 2: Diversity, promotion and campaign targeting 1 · TALKING

    ABOUT ETHICS 2 · ADVISING ON DECISIONS 3 · AGENTIC ACTION A question that should raise a flag An incomplete chain of thought Discrimination as a side effect It recommends promotion shortlists and campaign audiences. The reasoning it shows omits what actually drove the ranking: postcode, career gaps, device. The agent now allocates budget and promotion slots itself, maximising conversion and margin, and quietly stops investing in groups that convert less. An employee asks the assistant why promotion rates differ between teams. Nothing is decided, but the question is a flag a human should pick up. No rule said “exclude”: optimising for profit reproduced exclusion through proxies, with no human in a position to see it.
  11. Delegation and Non-Delegables When organizations delegate decisions to agentic systems,

    what are they really delegating, and where must responsibility remain firmly human? (Google DeepMind, Feb 2026) Meaningful Human Control Quality vs. Resources Securing genuine human oversight in Responsibility Without Accountability ethical dilemmas, not just nominal The dangerous gap where systems delegation against the ethical cost approval loops. act but no human feels truly of reduced human engagement. accountable for outcomes. Tomašev, Nenad, Matija Franklin, and Simon Osindero. "Intelligent AI delegation." arXiv preprint arXiv:2602.11865 (2026). Balancing efficiency gains of
  12. Case 3: Transportation services What can and cannot be delegated

    when the AI dispatches real vehicles to real people Meaningful human control Pre-set triggers hand the ride to a human: distressed or duress wording, and time × location × age cross-checks. Responsibility without accountability One named escalation path: who takes the alert, who overrides dispatch, who answers afterwards. i.e., a supervisor on shift above AI. Quality vs. resources Human review is the first cost cut. Policy sets the floor: review budget, sampling rate, and securing margins. Non-delegable: the decision to send a vulnerable passenger into a vehicle, alone, at night. The AI may flag it, a person must own it.
  13. Small Actions, Big Outcomes The Perfect Storm Problem In cyber

    warfare, autonomous agents operating at machine speed might escalate conflicts faster than humans can comprehend or control — potentially triggering accidental catastrophes. Key Insight: Multi-agent systems create emergent harm even when every individual action passes ethical review.
  14. Governance & Regulation Borrowing from traditional Agency Law Delegation Rules

    Limited Capabilities Seeking Clarifications Clear boundaries on what an agent is Constraining the scope of autonomous When and how should an AI agent authorized to do, and what requires action to reduce the surface area for pause, ask, and wait, rather than proceed escalation to a human principal. unintended ethical violations. on its best inference? Most challenging from an ethical perspective.
  15. The Road Ahead What capabilities must organizations build to deploy

    agentic AI responsibly over the next 2–3 years? Build Supervision & Control Agents with built-in intervention points and transparency. Integrity Beyond Compliance Responsible agentic AI must be built into organizational culture.
  16. "Agentic AI represents a shift not just in capability, but

    in how responsibility, trust, and decision-making are shared between humans and machines." The Key Question for Leaders Does your organization possess the collective insight, resources, and strategic mindset necessary to lead through this transformation?
  17. What We Know vs. What We Don't When does uncertainty

    itself become an ethical responsibility issue? When the chain of thought is opaque and explainability breaks down.
  18. Case 4: A utility with 40,000 IoT endpoints Agents at

    substations, meters and inverters negotiate load directly with each other Efficient, illegible Scale as attack surface No locus of accountability Agent-to-agent messages compress to codes no operator reads. Dispatch drops from minutes to seconds, and the audit trail becomes vectors, not sentences. 40,000 endpoints are 40,000 injection points. A spoofed price or tariff signal propagates fleet-wide before the first human alert is opened. A district that goes dark is the sum of thousands of local decisions, a vendor model, and a tariff API. Nobody authored it. The oversight trade: every gain in machine-to-machine efficiency removes a place where a human could have looked.
  19. The four shifts at Meridian Insurance 1. Changing Roles &

    Responsibilities 2. The Authority Gradient Advisors become exception handlers. The product owner now owns pricing logic she cannot read, while the vendor owns the model behind it. Nobody can name the person who authored a given quote. The machine price becomes the default. Accepting the agent costs nothing; overriding it needs written justification and a manager. Authority quietly moves from the actuary to whoever configured the margin target. 3. The Complacency Problem 4. Automation Bias Oversight decays with success. Approval rates reach ~99% by month three, sampling falls from 10% to 2%, and the exception queue is worked at speed. SME loss-ratio drift is spotted two quarters late. Contradicting evidence gets discounted. Staff assume the model 'saw more data' and wave through a mispriced renewal, despite a claims note in the file. Complaints are answered with the model output rather than the facts. Controls that hold: a named accountable human per decision type, mandatory rotating sample audits, override and challenge rates tracked as KPIs, and a documented reason for every price a customer can contest.
  20. AI Giants approach to Responsible AI Open AI Google Anthropic

    Design phase and Data curation Model spec: tone, Constitutional AI: Uses a set personality, response length, of rules to promote fairness safety trade-offs and to correct injustice Validation Top concerns Position Evaluations: Safety teams ASL Levels (AI Safety Levels) Guidelines Red-teaming + Scalable Internal AI Governance Board BlenderBot & Galactica Learnings: Lessons from past failures LLaMA Models with Guardrails SAIF (Scalable Alignment Open Publishing & Open Oversight: Conducts Infrastructure Framework) Weight Releases: Supports adversarial testing misalignment at scale, unclear boundaries of model autonomous capabilities decision-making xAI as the Unsafe/ “True” transparency design Data Cards) Hallucinations, misuse, and “Neutrality” PAIR (People + AI Data Documentation (e.g., stress-test Model Cards & Usage AI Principles (since 2018) Research): UX and System Behavior Training Meta AI “Woke Bias” community auditing SAIF (Scalable Alignment Scaling safety in Infrastructure Framework) open-source and content moderation challenges Anthropic Tendency for safety The "Democratizer”. Safety can be removed