Talk at ConCon 6 on service design for content designers. It discusses what service design is, what service designers do, and
how content designers and service designers work together. Delivered by Ben Tate and Martin Jordan on 11th October 2017
Martin Jordan helps to build services that people value. He is a civil servant who works as a lead service designer at the Government Digital Service, part of the UK’s Cabinet Office. Also, he is an MBA candidate at Laurea University in Espoo, Finland where he researches public service innovation.