Government embraces a ‘users first’ approach to designing and building services and the Government Digital Service provides the guidance, tools and standards to help government do this. There are now over 500 designers across the UK government. In order
to continue scaling a ‘users first’ approach we need even more designers to work in the civil service and we need to work better together across departments. Building capabilities across government is one way we are working on these challenges.
Kara Kane and Martin Jordan used this deck in a talk at the d.confestival in September 2017.