Scaling user-centred design in government / d.confestival 2017

Government embraces a ‘users first’ approach to designing and building services and the Government Digital Service provides the guidance, tools and standards to help government do this. There are now over 500 designers across the UK government. In order
to continue scaling a ‘users first’ approach we need even more designers to work in the civil service and we need to work better together across departments. Building capabilities across government is one way we are working on these challenges.

Kara Kane and Martin Jordan used this deck in a talk at the d.confestival in September 2017.

Transcript

1. Scaling user- centred design in government
2. Kara Kane Community Manager for User Centred Design, @KaraKane_KK Martin Jordan
 Head of Service Design, @Martin_Jordan
3. Guten Tag!
4. GDS GDS Who we are What we do How we are doing it
5. GDS GDS 10 heads of design 600 designers across government
6. GDS GDS + 2000 content designers + 700 user researchers
9. GDS
10. GDS
11. GDS
13. Service designers
14. Interaction designers
15. Graphic designers
16. Content designers
17. User researchers
18. GDS GDS How we work
19. GDS GDS
21. GDS GDS How we do things at scale
22. GDS Building communities
23. GDS GDS Providing training
24. GDS Developing patterns
25. GDS Offering guidance
26. GDS Sharing learnings
27. GDS Printing propaganda
28. GDS Printing propaganda
29. GDS Investing in culture
30. GDS GDS What’s next
31. GDS Scaling professions
32. GDS Making it an inclusive and attractive place to work
33. GDS Improving education
34. GDS
35. Thanks!
 
 Kara Kane Martin Jordan
 @karakane_kk @martin_jordan