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Effective Communication for Developers
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mikebell
November 23, 2013
Technology
1
170
Effective Communication for Developers
... or how I learned to stop worrying and love my colleagues!
mikebell
November 23, 2013
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Transcript
EFFECTIVE COMMUNICATION FOR DEVELOPERS ... OR HOW I LEARNED TO
STOP WORRYING AND LOVE MY COLLEAGUES! Created by /
WHO? Name - Mike Bell Twitter - Drupal.org - Github
- Where - CTI Digital - Drupal Technical Architect
SOME BACKGROUND: Developers roles are changing More involvement Investment in
personal development
NOT CODE MONKEYS! IT'S TIME TO STOP ACTING LIKE IT
CODE SOMETHING YOU'RE PROUD OF Get behind the product Make
something you can be proud of Limit your technical debt
AGILE AND YOU Is anyone doing agile?
IF YOU ARE: Agile requires communication A bigger reliance on
developers You have to communicate solutions Effect the final product Spend more time on the problems
ANALYSING A PROBLEM We solve problems everyday But articulating the
solution to none-technical people is sometimes difficult Learning how to do this effectively is important
SIMPLIFY THE LANGUAGE AND THE PROBLEM Break it down Express
things in a way the audience understands - think who you're delivering to - not everyone knows the language or paradigm
EXAMPLES ARE IMPORTANT If possible use examples Coming up with
examples often helps solve things Useful to convert into user stories (if agile/kanban)
AVOID THE NEVER ENDING MEETING Keep it concise Often the
full solution isn't needed right away Don't go off topic
PEOPLE - KNOW THE ENEMY Not the enemy, but people
around you
PERSONALITY TYPES Figure out what kind of personality your dealing
with Read the situation and emotions - key to conflict resolution Change the outcome of a situation by taking a step back Realise boundaries
THE KNOW IT ALL Someone who thinks they knows it
all Confrontational Doesn't take criticism well Solution - explain your solutions, have patience, be logical
THE QUIET ONE IN THE CORNER Socially awkward but brilliant
Solution - encouragement, positive reinforcement
EXTREME PERSONALITIES Every company/community has these types of people Knowing
how to deal is important
DEALING WITH MANAGEMENT They're not evil There to help Do
the stuff you don't want to
LEARNING TO SAY NO Saying no isn't bad If your
invested then it's ok to say no Earn trust and confidence in your opinion
NO ISN'T QUITE GOOD ENOUGH Backup your stance Provide a
solution Be confident in the solution
"I DON'T KNOW" The hardest words as a developer to
say It's not a bad thing Asking makes you a better developer Others are aware of your skill and can plan around it
CRITICISM Learn how to take it - Mostly it's all
good (even if it appears not to be) - Reflect on what you've been told Learn how to give it - Don't criticise without a valid reason - Open a dialogue with the person
DOCUMENTATION AND IT'S SKILL Effective documentation relies on good communication
skills Good code + good documentation = new friends Helps in the long run!
GET INTO PUBLIC SPEAKING Huge confidence boost Gets your profile
out there Meet new people Communication skills learnt in the workplace become transferable It's great fun
**YAWN**
TO PRACTICE OR NOT Depends on confidence Focus on the
points your passionate about Avoid points your less confident in but want to get across ** Always practice at least a little bit
FAKING CONFIDENCE The mind is a powerful thing Trick yourself
into confidence Learn to enjoy it
SOCIAL MEDIA Don't be a idiot Twitter - 140 characters
isn't enough Think before posting anything Ignore trolling
SOCIAL MEDIA PLUS Use it to your advantage IRC -
talk to new people Use SM to connect with people you normally wouldn't
SUMMARY Get involved with the community Take risks Don't be
afraid to talk to people Smile
THANKS, ANY QUESTIONS?