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ITPR Group Culture Code

Avatar for Matt Creswick Matt Creswick
February 21, 2019

ITPR Group Culture Code

Avatar for Matt Creswick

Matt Creswick

February 21, 2019
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  1. LIFE IS SHOR T. So it should be fulfilling and

    fun. Work is a big part of life. So work should also be fulfilling and fun. We couldn’t have said it better ourselves, so we didn’t.
  2. Culture noun | cul·ture | \ˈkəl-chər\ the set of shared

    attitudes, values, goals, and practices that characterises an institution or organisation. This document is our set of shared attitudes, values, goals, and practices that characterises our company and our team. WHAT IS CU LT U R E ?
  3. “Customers will never love a company until the employees love

    it first.” Simon Sinek, Start With Why
  4. ‘We are respectful and honest to our friends, clients and

    partners because that’s exactly what we expect in return’ OUR VA L U E S
  5. T HE P E R K S Free morning coffee

    Extra ‘birthday day’ of holiday Monthly company lunches Flexi-time Private healthcare Pension scheme Career coach Personalised mug Standing desks Friday drinks and snacks Rock star of the month Company long service award
  6. We work in a fun and relaxed office environment, which

    makes new starters feel welcome and included. There’s fun in the office and out of the office. • Social committee activities • Lunch time activities • Monthly lunchtime quiz F U N O F F ICE
  7. S U P P O R T IV E E

    N V IR O N M E N T There’s always somebody here to help you across all levels and teams. We always try and make time for each other. New starters will be introduced to everyone, and different people help you run through your employee handbook.
  8. There’s a clear outline of your potential career path, and

    you can also bring in your personal knowledge and skills. Regardless of your age, gender or background we encourage our staff to develop at the speed that they want to. Enthusiastic, smart, hard working thinkers will develop at rapid rates and build long and successful careers. T H E R E A R E T W O W A Y S T O P R O G R E S S : 1. Gain expertise as a team leader and be proactive for your clients. 2. Provide outstanding support to your team leaders. CA R E E R P R O G R E S S IO N
  9. S U P P O R T S E T

    T L IN G IN & L E A R N IN G There are multiple opportunities to learn and grow, we offer: • Certification evenings • HubSpot training • Account management training • Sales bootcamp training course • Sales blackbelt training course
  10. WHY WE DO WHAT WE DO … AND WHY WE

    LOVE IT Matt Creswick Group Head of Marketing
  11. WHY WE DO WHAT WE DO … AND WHY WE

    LOVE IT Karoline Hasch HubSpot Account Manager
  12. ”We get recognised for our hard work – by the

    business and the client” WHY WE DO WHAT WE DO … AND WHY WE LOVE IT
  13. U S O U R P E O P L

    E A R E T- S H A P E D This means that we have a breadth of knowledge across a variety of different areas, but we all have at least one area that we are experts in
  14. DO N ’T B E LIE V E U S

    ? C H E C K I T O U T F O R Y O U R S E L F … Click here to join us on Instagram
  15. LA U G H ING A ND WOR K IN

    G H A R D T O P R OV ID E E X CE L L E N T CU S T O M E R S E R V ICE • Building relationships with clients • We’re an extension of their business • We’re a partner, not just a supplier • We will advise clients on the best route • We don’t just say yes • We’re stakeholders in clients’ businesses
  16. IN T E R N AT IO N A L

    T E A M • International team supporting each other • International opportunities to travel • Agile way of working • Streamlined experience across different parts of the business
  17. One of our businesses, B2BML has grown to be a:

    D I A M O N D H U B S P O T PA R T N E R • First HubSpot Diamond partner in the UK • Fastest growing partner in EMEA • Largest HubSpot partner in London
  18. “As the first Diamond Partner in the UK, The B2B

    Marketing Lab has proven its dedication to transforming its business into a full-service digital agency. We always enjoy working with such a team of hard- working and inbound-minded individuals, and look forward to seeing what The B2B Marketing Lab can achieve in this next level of partnership.” Brian Halligan, Co-Founder and CEO of HubSpot
  19. • We’re able to work hard while having fun •

    We love what we do and aren’t afraid to share some laughter about it B O T T O M L E S S B A N T E R WHAT MAKES OUR TEAM UNIQUE?
  20. DE DICAT IO N HA R D WO R K

    AT T E N T IO N T O DE TA IL WHAT MAKES OUR TEAM UNIQUE?
  21. AWE S O M E N E S S A

    N D G S D Our ability to ‘get sh*t done” makes us awesome at what we do WHAT MAKES OUR TEAM UNIQUE?