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Cities that Work Like the Web

Cities that Work Like the Web

Presentation given to Living Cities Strategic Forum on Technology and Civic Change

Nick Grossman

January 19, 2012
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  1. Cities that
    Work like the Web
    Nick Grossman | @nickgrossman
    Living Cities Strategic Forum on Technology and Civic Change
    Jan 19, 2012

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  2. Today
    The Web and Open Innovation
    Transit
    Open311

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  3. The Architecture of the Web

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  4. The Architecture of the Web

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  5. The Architecture of the Web
    HTML

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  6. The Architecture of the Web
    HTML
    CSS

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  7. The Architecture of the Web
    HTML
    CSS

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  8. The Architecture of the Web
    IP
    HTML
    CSS

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  9. The Architecture of the Web
    DNS
    IP
    HTML
    CSS

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  10. The Architecture of the Web
    DNS
    HTTP
    IP
    HTML
    CSS

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  11. The Architecture of the Web
    DNS
    HTTP
    IP
    HTML
    CSS
    Standards

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  12. The Architecture of the Web
    DNS
    HTTP
    IP
    HTML
    CSS
    Standards
    The Web has an “open architecture”
    and serves as a “platform” to build on

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  13. SERVER
    CLOSED
    architecture
    Integrated,
    proprietary
    USER INTERFACE
    HARDWARE
    ← few
    apps
    Data & APIs
    OPEN
    architecture
    Modular,
    open source
    Data & APIs
    many →
    apps
    Platform Thinking

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  14. Open Innovation
    Open Innovation

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  15. “The idea behind open innovation is as simple as it
    is powerful: the creators of new ideas don’t have to
    be within your organization in order to be helpful.”
    – John Palfrey, Harvard Law School
    Open Innovation
    Open Innovation

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  16. creating the
    potential for new things to happen
    “The idea behind open innovation is as simple as it
    is powerful: the creators of new ideas don’t have to
    be within your organization in order to be helpful.”
    – John Palfrey, Harvard Law School
    Open Innovation
    Open Innovation

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  17. “I no longer sit with pitted stomach
    wondering where is the bus.
    It’s less stressful simply knowing it’s
    nine minutes away, or whatever the case”
    Source: OneBusAway
    44% of respondents reported being
    much more satisfied

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  18. “While my work usage was pretty
    much on a fixed schedule,
    OneBusAway has made impromptu
    trips much more convenient.”
    Source: OneBusAway
    Non-commuters reported the
    highest increase in usage

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  19. “Having the ability to know when my bus
    will arrive helps me decide
    whether or not to stay at a bus
    stop that I may feel a little
    sketchy about or move on to a
    different one.
    21% of respondents
    reported feeling safer
    Source: OneBusAway

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  20. GTFS
    2005
    GTFS

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  21. GTFS
    2005
    GTFS
    GTFS

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  22. GTFS
    2005
    GTFS
    GTFS
    GTFS

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  23. GTFS
    2005
    GTFS
    GTFS
    GTFS
    GTFS

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  24. GTFS
    2005
    GTFS
    GTFS
    GTFS
    GTFS
    GTFS

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  25. GTFS
    2005
    GTFS
    GTFS
    GTFS
    GTFS
    GTFS
    GTFS

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  26. GTFS
    2005
    GTFS
    GTFS
    GTFS
    GTFS
    GTFS
    GTFS

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  27. GTFS
    2005
    GTFS
    GTFS
    GTFS
    GTFS
    GTFS
    ? ?
    ?
    GTFS

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  28. GTFS
    2005
    2012
    GTFS
    GTFS
    GTFS
    GTFS
    GTFS
    ? ?
    ?
    GTFS

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  29. marketplace.civiccommons.org

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  30. 2009
    311
    311
    311

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  31. 2009
    311
    311
    311
    Open311
    Open311
    Open311

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  32. 2009
    311
    311
    311
    Open311
    Open311
    Open311
    2012

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  33. 2009
    311
    311
    311
    Open311
    Open311
    Open311
    + International
    Buenos Aires
    UK-wide
    Dominican Republic
    Australia
    […]
    2012

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  34. marketplace.civiccommons.org

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  35. Let’s move beyond more civic apps
    to making all apps more civic
    gov
    gov
    gov

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  36. Let’s move beyond more civic apps
    to making all apps more civic
    gov
    gov
    gov
    open311

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  37. Let’s move beyond more civic apps
    to making all apps more civic
    gov
    gov
    gov
    open311
    GTFS

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  38. Let’s move beyond more civic apps
    to making all apps more civic
    gov
    gov
    gov
    open311
    GTFS
    ?

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  39. EMERGING GROWTH
    Open311 Transit
    ??
    What are the
    essential civic platforms?
    Weather
    MATURE
    GPS

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  40. identifying
    emerging
    standards
    success stories &
    lessons learned
    where are there
    gaps?
    sharing software
    building
    practitioner
    community
    outlining the core
    “civic stack”
    Supporting Open Innovation in Cities

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