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Taking the 737 to the MAX!

Taking the 737 to the MAX!

Nickolas Means

November 11, 2021
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  1. Taking the !"!
    !"!
    to the #$%&
    #$%&
    Nickolas Means
    @nmeans

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  2. Taking the !"!
    !"!
    to the #$%&
    #$%&
    Nickolas Means
    @nmeans

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  3. https://symops.com/

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  4. https://managingup.show/

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  5. Content Warning
    This talk contains stories of two plane crashes.


    If you are a nervous
    fl
    yer, this talk might not be for you.

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  6. BAe Avro RJ-85 EI-RJD

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  7. Aérospatiale/BAC Concorde G-BOAB

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  8. Boeing 737 MAX 8

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  9. Boeing 737 MAX 8

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  10. Boeing 737-900

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  11. Boeing 737-MAX 8 PK-LQP

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  12. Captain Bhavye Suneja

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  13. Jakarta (CGK)
    Pangkal Pinang (PGK)

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  14. Ground/Air
    Master Caution
    Pilot Autopilot
    Copilot Autopilot
    Pilot Stick Shaker
    Copilot Stick Shaker
    Manual Trim
    Automatic Trim
    Pitch Trim Position
    Pilot Angle of Attack
    Copilot Angle of Attack
    Flap Handle Position
    Pilot Airspeed
    Copilot Airspeed
    Ground Speed
    Pilot Altitude
    Copilot Altitude

    View full-size slide

  15. Ground/Air
    Master Caution
    Pilot Autopilot
    Copilot Autopilot
    Pilot Stick Shaker
    Copilot Stick Shaker
    Manual Trim
    Automatic Trim
    Pitch Trim Position
    Pilot Angle of Attack
    Copilot Angle of Attack
    Flap Handle Position
    Pilot Airspeed
    Copilot Airspeed
    Ground Speed
    Pilot Altitude
    Copilot Altitude

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  16. Aerodynamic Stall

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  17. Ground/Air
    Master Caution
    Pilot Autopilot
    Copilot Autopilot
    Pilot Stick Shaker
    Copilot Stick Shaker
    Manual Trim
    Automatic Trim
    Pitch Trim Position
    Pilot Angle of Attack
    Copilot Angle of Attack
    Flap Handle Position
    Pilot Airspeed
    Copilot Airspeed
    Ground Speed
    Pilot Altitude
    Copilot Altitude

    View full-size slide

  18. Ground/Air
    Master Caution
    Pilot Autopilot
    Copilot Autopilot
    Pilot Stick Shaker
    Copilot Stick Shaker
    Manual Trim
    Automatic Trim
    Pitch Trim Position
    Pilot Angle of Attack
    Copilot Angle of Attack
    Flap Handle Position
    Pilot Airspeed
    Copilot Airspeed
    Ground Speed
    Pilot Altitude
    Copilot Altitude

    View full-size slide

  19. Angle of Attack Vane, Boeing 737

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  20. Ground/Air
    Master Caution
    Pilot Autopilot
    Copilot Autopilot
    Pilot Stick Shaker
    Copilot Stick Shaker
    Manual Trim
    Automatic Trim
    Pitch Trim Position
    Pilot Angle of Attack
    Copilot Angle of Attack
    Flap Handle Position
    Pilot Airspeed
    Copilot Airspeed
    Ground Speed
    Pilot Altitude
    Copilot Altitude

    View full-size slide

  21. Ground/Air
    Master Caution
    Pilot Autopilot
    Copilot Autopilot
    Pilot Stick Shaker
    Copilot Stick Shaker
    Manual Trim
    Automatic Trim
    Pitch Trim Position
    Pilot Angle of Attack
    Copilot Angle of Attack
    Flap Handle Position
    Pilot Airspeed
    Copilot Airspeed
    Ground Speed
    Pilot Altitude
    Copilot Altitude

    View full-size slide

  22. Ground/Air
    Master Caution
    Pilot Autopilot
    Copilot Autopilot
    Pilot Stick Shaker
    Copilot Stick Shaker
    Manual Trim
    Automatic Trim
    Pitch Trim Position
    Pilot Angle of Attack
    Copilot Angle of Attack
    Flap Handle Position
    Pilot Airspeed
    Copilot Airspeed
    Ground Speed
    Pilot Altitude
    Copilot Altitude

    View full-size slide

  23. Ground/Air
    Master Caution
    Pilot Autopilot
    Copilot Autopilot
    Pilot Stick Shaker
    Copilot Stick Shaker
    Manual Trim
    Automatic Trim
    Pitch Trim Position
    Pilot Angle of Attack
    Copilot Angle of Attack
    Flap Handle Position
    Pilot Airspeed
    Copilot Airspeed
    Ground Speed
    Pilot Altitude
    Copilot Altitude

    View full-size slide

  24. Ground/Air
    Master Caution
    Pilot Autopilot
    Copilot Autopilot
    Pilot Stick Shaker
    Copilot Stick Shaker
    Manual Trim
    Automatic Trim
    Pitch Trim Position
    Pilot Angle of Attack
    Copilot Angle of Attack
    Flap Handle Position
    Pilot Airspeed
    Copilot Airspeed
    Ground Speed
    Pilot Altitude
    Copilot Altitude

    View full-size slide

  25. Boeing 737-700 Horizontal Stabilizer

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  26. Boeing 737-700 Horizontal Stabilizer

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  27. Ground/Air
    Master Caution
    Pilot Autopilot
    Copilot Autopilot
    Pilot Stick Shaker
    Copilot Stick Shaker
    Manual Trim
    Automatic Trim
    Pitch Trim Position
    Pilot Angle of Attack
    Copilot Angle of Attack
    Flap Handle Position
    Pilot Airspeed
    Copilot Airspeed
    Ground Speed
    Pilot Altitude
    Copilot Altitude

    View full-size slide

  28. Ground/Air
    Master Caution
    Pilot Autopilot
    Copilot Autopilot
    Pilot Stick Shaker
    Copilot Stick Shaker
    Manual Trim
    Automatic Trim
    Pitch Trim Position
    Pilot Angle of Attack
    Copilot Angle of Attack
    Flap Handle Position
    Pilot Airspeed
    Copilot Airspeed
    Ground Speed
    Pilot Altitude
    Copilot Altitude

    View full-size slide

  29. Ground/Air
    Master Caution
    Pilot Autopilot
    Copilot Autopilot
    Pilot Stick Shaker
    Copilot Stick Shaker
    Manual Trim
    Automatic Trim
    Pitch Trim Position
    Pilot Angle of Attack
    Copilot Angle of Attack
    Flap Handle Position
    Pilot Airspeed
    Copilot Airspeed
    Ground Speed
    Pilot Altitude
    Copilot Altitude

    View full-size slide

  30. Ground/Air
    Master Caution
    Pilot Autopilot
    Copilot Autopilot
    Pilot Stick Shaker
    Copilot Stick Shaker
    Manual Trim
    Automatic Trim
    Pitch Trim Position
    Pilot Angle of Attack
    Copilot Angle of Attack
    Flap Handle Position
    Pilot Airspeed
    Copilot Airspeed
    Ground Speed
    Pilot Altitude
    Copilot Altitude

    View full-size slide

  31. Ground/Air
    Master Caution
    Pilot Autopilot
    Copilot Autopilot
    Pilot Stick Shaker
    Copilot Stick Shaker
    Manual Trim
    Automatic Trim
    Pitch Trim Position
    Pilot Angle of Attack
    Copilot Angle of Attack
    Flap Handle Position
    Pilot Airspeed
    Copilot Airspeed
    Ground Speed
    Pilot Altitude
    Copilot Altitude

    View full-size slide

  32. Ground/Air
    Master Caution
    Pilot Autopilot
    Copilot Autopilot
    Pilot Stick Shaker
    Copilot Stick Shaker
    Manual Trim
    Automatic Trim
    Pitch Trim Position
    Pilot Angle of Attack
    Copilot Angle of Attack
    Flap Handle Position
    Pilot Airspeed
    Copilot Airspeed
    Ground Speed
    Pilot Altitude
    Copilot Altitude

    View full-size slide

  33. Ground/Air
    Master Caution
    Pilot Autopilot
    Copilot Autopilot
    Pilot Stick Shaker
    Copilot Stick Shaker
    Manual Trim
    Automatic Trim
    Pitch Trim Position
    Pilot Angle of Attack
    Copilot Angle of Attack
    Flap Handle Position
    Pilot Airspeed
    Copilot Airspeed
    Ground Speed
    Pilot Altitude
    Copilot Altitude

    View full-size slide

  34. Ground/Air
    Master Caution
    Pilot Autopilot
    Copilot Autopilot
    Pilot Stick Shaker
    Copilot Stick Shaker
    Manual Trim
    Automatic Trim
    Pitch Trim Position
    Pilot Angle of Attack
    Copilot Angle of Attack
    Flap Handle Position
    Pilot Airspeed
    Copilot Airspeed
    Ground Speed
    Pilot Altitude
    Copilot Altitude

    View full-size slide

  35. Ground/Air
    Master Caution
    Pilot Autopilot
    Copilot Autopilot
    Pilot Stick Shaker
    Copilot Stick Shaker
    Manual Trim
    Automatic Trim
    Pitch Trim Position
    Pilot Angle of Attack
    Copilot Angle of Attack
    Flap Handle Position
    Pilot Airspeed
    Copilot Airspeed
    Ground Speed
    Pilot Altitude
    Copilot Altitude

    View full-size slide

  36. Ground/Air
    Master Caution
    Pilot Autopilot
    Copilot Autopilot
    Pilot Stick Shaker
    Copilot Stick Shaker
    Manual Trim
    Automatic Trim
    Pitch Trim Position
    Pilot Angle of Attack
    Copilot Angle of Attack
    Flap Handle Position
    Pilot Airspeed
    Copilot Airspeed
    Ground Speed
    Pilot Altitude
    Copilot Altitude

    View full-size slide

  37. Ground/Air
    Master Caution
    Pilot Autopilot
    Copilot Autopilot
    Pilot Stick Shaker
    Copilot Stick Shaker
    Manual Trim
    Automatic Trim
    Pitch Trim Position
    Pilot Angle of Attack
    Copilot Angle of Attack
    Flap Handle Position
    Pilot Airspeed
    Copilot Airspeed
    Ground Speed
    Pilot Altitude
    Copilot Altitude

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  38. Boeing 737-100 Prototype

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  39. Boeing 737-300 Engine Inlet Cowling

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  40. Boeing 737-700 “NextGen”

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  41. Airbus A320neo

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  42. James McNerney


    CEO, Boeing
    Gerard Arpey


    CEO, American Airlines

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  43. Boeing / McDonnell Douglas Merger, 1997

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  44. Harry Stonecipher


    Boeing President & COO
    Phil Condit


    Boeing CEO

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  45. “When people say I changed the
    culture of Boeing, that was the intent,
    so that it’s run like a business rather
    than a great engineering
    fi
    rm.”
    — Harry Stonecipher

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  46. James McNerney


    CEO, Boeing
    Gerard Arpey


    CEO, American Airlines

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  47. Boeing 737-MAX 8

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  48. Boeing 737
    Airbus A320

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  49. Boeing 737 MAX Engine Nacelle

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  50. Boeing 737 MAX Wind Tunnel Testing

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  51. Boeing KC-46 Pegasus

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  52. FAA Administrator Steve Dickson

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  53. 737 MAX Test Flight

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  54. 737 MAX Test Flight

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  55. Mark Forkner, Boeing Chief Technical Pilot

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  56. Ground/Air
    Master Caution
    Pilot Autopilot
    Copilot Autopilot
    Pilot Stick Shaker
    Copilot Stick Shaker
    Manual Trim
    Automatic Trim
    Pitch Trim Position
    Pilot Angle of Attack
    Copilot Angle of Attack
    Flap Handle Position
    Pilot Airspeed
    Copilot Airspeed
    Ground Speed
    Pilot Altitude
    Copilot Altitude

    View full-size slide

  57. 737 MAX Center Console

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  58. 737 MAX Center Console

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  59. 737 MAX Center Console

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  60. 737 MAX Center Console

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  61. Ground/Air
    Master Caution
    Pilot Autopilot
    Copilot Autopilot
    Pilot Stick Shaker
    Copilot Stick Shaker
    Manual Trim
    Automatic Trim
    Pitch Trim Position
    Pilot Angle of Attack
    Copilot Angle of Attack
    Flap Handle Position
    Pilot Airspeed
    Copilot Airspeed
    Ground Speed
    Pilot Altitude
    Copilot Altitude

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  62. William Langewische

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  63. Passengers Carried Globally per Year, 1999-2019
    Source: World Bank

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  64. William Langewische

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  65. 95%
    Lion Air’s pilot training academy has a
    graduation rate.

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  66. 15x
    Indonesia’s aviation sector has a fatality rate
    the global average.

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  67. Ground/Air
    Master Caution
    Pilot Autopilot
    Copilot Autopilot
    Pilot Stick Shaker
    Copilot Stick Shaker
    Manual Trim
    Automatic Trim
    Pitch Trim Position
    Pilot Angle of Attack
    Copilot Angle of Attack
    Flap Handle Position
    Pilot Airspeed
    Copilot Airspeed
    Ground Speed
    Pilot Altitude
    Copilot Altitude

    View full-size slide

  68. Ethiopian Airlines 737 MAX 8

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  69. 737 MAXes Parked in Renton, WA

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  70. Why did this happen?

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  71. Safety
    Increase


    Rate
    Decrease


    Rate

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  72. Safety
    Increase


    Rate
    Decrease


    Rate
    Training
    Quality
    +
    +
    Travel
    Amount
    +
    Pilots


    Needed
    +
    -
    -

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  73. Safety
    Increase


    Rate
    Decrease


    Rate
    Training
    Quality
    +
    +
    Travel
    Amount
    +
    Pilots


    Needed
    +
    -
    -
    Planes


    Needed
    +
    Tech


    Advances
    +
    +

    View full-size slide

  74. Safety
    Increase


    Rate
    Decrease


    Rate
    Training
    Quality
    +
    +
    Travel
    Amount
    +
    Pilots


    Needed
    +
    -
    -
    Planes


    Needed
    +
    Tech


    Advances
    +
    +
    Consoli-
    dation
    +
    Boeing


    Dilution
    +
    -
    +

    View full-size slide

  75. Safety
    Increase


    Rate
    Decrease


    Rate
    Training
    Quality
    +
    +
    Travel
    Amount
    +
    Pilots


    Needed
    +
    -
    -
    Planes


    Needed
    +
    Tech


    Advances
    +
    +
    Consoli-
    dation
    +
    Boeing


    Dilution
    +
    -
    Compet-
    itive


    Press.
    + Design


    Speed
    +
    Design


    Quality
    -
    -
    +
    +

    View full-size slide

  76. Safety
    Increase


    Rate
    Decrease


    Rate
    Training
    Quality
    +
    +
    Travel
    Amount
    +
    Pilots


    Needed
    +
    -
    -
    Planes


    Needed
    +
    Tech


    Advances
    +
    +
    Consoli-
    dation
    +
    Boeing


    Dilution
    +
    -
    Compet-
    itive


    Press.
    + Design


    Speed
    +
    Design


    Quality
    -
    -
    FAA


    Delegation
    +
    -
    +
    +

    View full-size slide

  77. Safety
    Increase


    Rate
    Decrease


    Rate
    Training
    Quality
    +
    +
    Travel
    Amount
    +
    Pilots


    Needed
    +
    -
    -
    Planes


    Needed
    +
    Tech


    Advances
    +
    +
    Consoli-
    dation
    +
    Boeing


    Dilution
    +
    -
    Compet-
    itive


    Press.
    + Design


    Speed
    +
    Design


    Quality
    -
    -
    FAA


    Delegation
    +
    -
    +
    +

    View full-size slide

  78. “Everyone or everything in a system
    can act dutifully and rationally, yet all
    these well-meaning actions too often
    add up to a perfectly terrible result.”
    — Donella H. Meadows, Thinking in Systems

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  79. Safety
    Increase


    Rate
    Decrease


    Rate
    Training
    Quality
    +
    +
    Travel
    Amount
    +
    Pilots


    Needed
    +
    -
    -
    Planes


    Needed
    +
    Tech


    Advances
    +
    +
    Consoli-
    dation
    +
    Boeing


    Dilution
    +
    -
    Compet-
    itive


    Press.
    + Design


    Speed
    +
    Design


    Quality
    -
    -
    FAA


    Delegation
    +
    -
    +
    +
    Training
    Quality
    Travel
    Amount
    Pilots


    Needed
    Planes


    Needed
    Tech


    Advances
    Consoli-
    dation
    Boeing


    Dilution
    Compet-
    itive


    Press.
    Design


    Speed
    Design


    Quality
    FAA


    Delegation

    View full-size slide

  80. “The behavior of a system cannot be
    known just by knowing the elements of
    which the system is made.
    — Donella H. Meadows, Thinking in Systems

    View full-size slide

  81. Safety
    Increase


    Rate
    Decrease


    Rate
    Training
    Quality
    +
    +
    Travel
    Amount
    +
    Pilots


    Needed
    +
    -
    -
    Planes


    Needed
    +
    Tech


    Advances
    +
    +
    Consoli-
    dation
    +
    Boeing


    Dilution
    +
    -
    Compet-
    itive


    Press.
    + Design


    Speed
    +
    Design


    Quality
    -
    -
    FAA


    Delegation
    +
    -
    +
    +
    -
    +

    View full-size slide

  82. Safety
    Increase


    Rate
    Decrease


    Rate
    Training
    Quality
    +
    +
    Travel
    Amount
    +
    Pilots


    Needed
    +
    -
    -
    Planes


    Needed
    +
    Tech


    Advances
    +
    +
    Consoli-
    dation
    +
    Boeing


    Dilution
    +
    -
    Compet-
    itive


    Press.
    + Design


    Speed
    +
    Design


    Quality
    -
    -
    FAA


    Delegation
    +
    -
    +
    +
    -
    +
    -
    -
    +

    View full-size slide

  83. Safety
    Increase


    Rate
    Decrease


    Rate
    Training
    Quality
    +
    +
    Travel
    Amount
    +
    Pilots


    Needed
    +
    -
    -
    Planes


    Needed
    +
    Tech


    Advances
    +
    +
    Consoli-
    dation
    +
    Boeing


    Dilution
    +
    -
    Compet-
    itive


    Press.
    + Design


    Speed
    +
    Design


    Quality
    -
    -
    FAA


    Delegation
    +
    -
    +
    +
    -
    +
    -
    -
    +
    +
    +

    View full-size slide

  84. '($)*+,-.&
    '($)*+,-.&
    Nickolas Means
    @nmeans

    View full-size slide