Design by Committee in an Agile environment...Myths, tricks & strategies...

Design by Committee in an Agile environment...Myths, tricks & strategies...

My latest unconference talk with Kevin Leebroderick on Design by Committee in an Agile environment at UPA 2012, Henderson.

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Pradeep Nayar

June 07, 2012
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Transcript

  1. UXPA 2012 Tribune Company Design by Committee in an Agile

    environment Myths, tricks & strategies... Pradeep Nayar @DesignOnMyMind UX Principal Tribune Company Kevin Leebroderick UX Architect Tribune Company
  2. Design by Committee in an Agile environment UXPA 2012 Tribune

    Company 2 Participatory Design Our Goal:
  3. more than 150 years old

  4. None
  5. UXPA 2012 Tribune Company 5 AGILE We’re ...almost

  6. Agile = Collaboration UXPA 2012 Tribune Company 6

  7. A major stakeholder wants to replace our mobile sites with

    a responsive site. UXPA 2012 Tribune Company 7 Scenario:
  8. UXPA 2012 Tribune Company 8 Pam Project Manager Hey..Scott (Stakeholder)

    wants us to wrap our heads around this whole responsive design thing...
  9. ...I know Sunil (Software Architect) just attended a conference where

    he heard someone talk about it... UXPA 2012 Tribune Company 9 Pam Project Manager
  10. ... Patrick (product manager) spoke to Bob and told him

    that we’ll brainstorm some idea... UXPA 2012 Tribune Company 10 Pam Project Manager
  11. ... I’m going to schedule a meeting for us to

    talk...Can you get some your “creative” UX people for the meeting? UXPA 2012 Tribune Company 11 Pam Project Manager
  12. UXPA 2012 Tribune Company 12 NEVER GET EVERYONE IN A

    ROOM TO “BRAINSTORM” A SOLUTION Why? People get excited about solutions that don’t solve the problem Some solutions are not cohesive with the overall experience
  13. UXPA 2012 Tribune Company 13 PEOPLE INVOLVED Stakeholders Developers UX

    QA Product Mgr Project Mgr
  14. UXPA 2012 Tribune Company 14 SPHERES OF INFLUENCE UX Team

    Stakeholders Project Team
  15. UXPA 2012 Tribune Company 15 Tip #1 Sketch several ideas

    Review with UX peers Critique & repeat Within the UX team
  16. Believe in your solution UXPA 2012 Tribune Company 16 Tip

    #2 Within the UX team
  17. Never go alone... always tag team UXPA 2012 Tribune Company

    17 Tip #3 With the project team (Product, QA, Dev)
  18. UXPA 2012 Tribune Company 18 Step 1: WORK WITH DEVELOPERS

    Developers UX Remember • They can be your best friend or worst enemy • Include them early in a solution • Show them examples of what you like and don’t like • Explain the thought behind a design • Thank them for a job well done • Always remind them...we are trying to make a better product
  19. UXPA 2012 Tribune Company 19 Step 2: WORK WITH PRODUCT

    UX Remember • They are your closest ally • There is a grey area...work it out • You are there to make them look good • They help you push “hard” features forward Product Mgr
  20. UXPA 2012 Tribune Company 20 Step 3: WORKING WITH QA

    UX Remember • If UX is the quarterback then QA is the receiver • They assure the quality of the experience • They are the final line of defense before the customer QA
  21. Always present, never email UXPA 2012 Tribune Company 21 Tip

    #4 With stakeholders
  22. It’s not a war We’re all in this together UXPA

    2012 Tribune Company 22 Final Tip
  23. UXPA 2012 Tribune Company QUESTIONS?

  24. UXPA 2012 Tribune Company Thank You.