Design by Committee in an Agile environment...Myths, tricks & strategies...

My latest unconference talk with Kevin Leebroderick on Design by Committee in an Agile environment at UPA 2012, Henderson.

Transcript

1. UXPA 2012 Tribune Company Design by Committee in an Agile environment Myths, tricks & strategies... Pradeep Nayar @DesignOnMyMind UX Principal Tribune Company Kevin Leebroderick UX Architect Tribune Company
2. Design by Committee in an Agile environment UXPA 2012 Tribune Company 2 Participatory Design Our Goal:
3. more than 150 years old
5. UXPA 2012 Tribune Company 5 AGILE We’re ...almost
6. Agile = Collaboration UXPA 2012 Tribune Company 6
7. A major stakeholder wants to replace our mobile sites with a responsive site. UXPA 2012 Tribune Company 7 Scenario:
8. UXPA 2012 Tribune Company 8 Pam Project Manager Hey..Scott (Stakeholder) wants us to wrap our heads around this whole responsive design thing...
9. ...I know Sunil (Software Architect) just attended a conference where he heard someone talk about it... UXPA 2012 Tribune Company 9 Pam Project Manager
10. ... Patrick (product manager) spoke to Bob and told him that we’ll brainstorm some idea... UXPA 2012 Tribune Company 10 Pam Project Manager
11. ... I’m going to schedule a meeting for us to talk...Can you get some your “creative” UX people for the meeting? UXPA 2012 Tribune Company 11 Pam Project Manager
12. UXPA 2012 Tribune Company 12 NEVER GET EVERYONE IN A ROOM TO “BRAINSTORM” A SOLUTION Why? People get excited about solutions that don’t solve the problem Some solutions are not cohesive with the overall experience
13. UXPA 2012 Tribune Company 13 PEOPLE INVOLVED Stakeholders Developers UX QA Product Mgr Project Mgr
14. UXPA 2012 Tribune Company 14 SPHERES OF INFLUENCE UX Team Stakeholders Project Team
15. UXPA 2012 Tribune Company 15 Tip #1 Sketch several ideas Review with UX peers Critique & repeat Within the UX team
16. Believe in your solution UXPA 2012 Tribune Company 16 Tip #2 Within the UX team
17. Never go alone... always tag team UXPA 2012 Tribune Company 17 Tip #3 With the project team (Product, QA, Dev)
18. UXPA 2012 Tribune Company 18 Step 1: WORK WITH DEVELOPERS Developers UX Remember • They can be your best friend or worst enemy • Include them early in a solution • Show them examples of what you like and don’t like • Explain the thought behind a design • Thank them for a job well done • Always remind them...we are trying to make a better product
19. UXPA 2012 Tribune Company 19 Step 2: WORK WITH PRODUCT UX Remember • They are your closest ally • There is a grey area...work it out • You are there to make them look good • They help you push “hard” features forward Product Mgr
20. UXPA 2012 Tribune Company 20 Step 3: WORKING WITH QA UX Remember • If UX is the quarterback then QA is the receiver • They assure the quality of the experience • They are the final line of defense before the customer QA
21. Always present, never email UXPA 2012 Tribune Company 21 Tip #4 With stakeholders
22. It’s not a war We’re all in this together UXPA 2012 Tribune Company 22 Final Tip
23. UXPA 2012 Tribune Company QUESTIONS?
24. UXPA 2012 Tribune Company Thank You.