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Friction points in product marketing

Friction points in product marketing

Product Marketing Alliance
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January 06, 2021
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  1. Friction Points in Product Marketing
    Elena Zistakis
    Senior Product Marketing Manager
    Morningstar, Inc
    [email protected]

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  2. Product Marketing
    Since 2017

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  3. Common Areas of Friction
    + Pop Culture References
    1. Building product knowledge
    2. Clarifying responsibilities and challenging
    perceptions
    3. Navigating a highly collaborative environment
    4. Attributing business impact to marketing

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  4. Tesla Truck Demonstration by CEO Elon Musk
    1. Product Knowledge and Technical Skill
    Can you walk the walk?
    • Listen to a sales pitch
    • Get the scoop from product
    • Seek out internal training
    opportunities
    • Test your knowledge
    • Meet your customers

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  5. Women’s World Cup Final Champions 2019
    2. Responsibilities and Roles
    Aren’t we on the same team?
    • Write out your responsibilities
    and objectives
    • Understand what others are
    responsible for
    • Develop a team charter
    • Share your work

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  6. Bravo’s Top Chef
    3. Collaborating with Multiple Stakeholders
    Are there too many cooks in the kitchen?
    • Anticipate conflict
    • Have empathy
    • Focus on facts and data
    • Align to a common goal

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  7. 4. Attribution
    We are the champions?
    • Leverage benchmarks and set
    goals
    • Invest in a foundation
    • Share your wins
    1997 Chicago Bulls NBA Finals Champions

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  8. Questions?
    Let’s connect!
    Elena Zistakis
    Senior Product Marketing Manager
    Morningstar, Inc
    [email protected]

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