IT Accounts

A high level overview of our newly redesigned account creation process.

Transcript

1. IT Accounts Presented By: Rachel Rivera
2. Presentation Goal • Demonstrate why this change was necessary • Provide an overview • Discuss the time frames • Speak about the benefits
3. Old (UserDB)
4. IT Accounts (NEW)
5. Timeframes • Runs whole process twice a day ◦ Creation of usernames and email addresses • 12 hours maximum from Datatel to Datatel • Why only twice a day?
6. People • Process Person Details ◦ Name ◦ Location ◦ Phone ◦ Email ◦ Username • Process Person Roles ◦ Student, Staff, Faculty, Alumnus ◦ Primary Role (yes/no) ◦ Primary Department/School ◦ Primary Title ◦ Other Department/School
7. People All person data and person role data are processed at one time!
8. Old (UserDB)
9. Issues Resolved • Name changes ◦ Username changes ◦ Email Address changes ◦ Wasting Datatel records • Datatel update delay • Definitively know Primary Role • Definitively know Primary Department/Class
10. Roles - Example Examples: • AmRhein • Orelup • https://apps.valpo.edu/it-tools/index.php?view=people
11. Usernames & Email Addresses • Multiple usernames ◦ Only Active ones are visible • Multiple email addresses ◦ Rivera ◦ Lucian ◦ Drachenberg ◦ https://apps.valpo.edu/it-tools/index.php?view=people
12. Systems Integration • Datatel • Google • AMS ◦ Active Directory ◦ Google ◦ etc • Active Directory ◦ Web Help Desk ◦ Papercut ◦ Kronos ◦ etc
13. Questions? Rachel Rivera (219) 464-6990 Rachel.Rivera@valpo.edu http://blogs.valpo.edu/systems/