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Rachel Rivera
November 13, 2012
Business
0
250
IT Accounts
A high level overview of our newly redesigned account creation process.
Rachel Rivera
November 13, 2012
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Transcript
IT Accounts Presented By: Rachel Rivera
Presentation Goal • Demonstrate why this change was necessary •
Provide an overview • Discuss the time frames • Speak about the benefits
Old (UserDB)
IT Accounts (NEW)
Timeframes • Runs whole process twice a day ◦ Creation
of usernames and email addresses • 12 hours maximum from Datatel to Datatel • Why only twice a day?
People • Process Person Details ◦ Name ◦ Location ◦
Phone ◦ Email ◦ Username • Process Person Roles ◦ Student, Staff, Faculty, Alumnus ◦ Primary Role (yes/no) ◦ Primary Department/School ◦ Primary Title ◦ Other Department/School
People All person data and person role data are processed
at one time!
Old (UserDB)
Issues Resolved • Name changes ◦ Username changes ◦ Email
Address changes ◦ Wasting Datatel records • Datatel update delay • Definitively know Primary Role • Definitively know Primary Department/Class
Roles - Example Examples: • AmRhein • Orelup • https://apps.valpo.edu/it-tools/index.php?view=people
Usernames & Email Addresses • Multiple usernames ◦ Only Active
ones are visible • Multiple email addresses ◦ Rivera ◦ Lucian ◦ Drachenberg ◦ https://apps.valpo.edu/it-tools/index.php?view=people
Systems Integration • Datatel • Google • AMS ◦ Active
Directory ◦ Google ◦ etc • Active Directory ◦ Web Help Desk ◦ Papercut ◦ Kronos ◦ etc
Questions? Rachel Rivera (219) 464-6990
[email protected]
http://blogs.valpo.edu/systems/