Information Architecture - Organization Systems

MS in Digital Content Management - University of Barcelona

Transcript

1. Organization Systems Structures Anna Rovira & Radina Matic http://img.docstoccdn.com/thumb/orig/15257719.png http://31.media.tumblr.com/tumblr_lj0yqo4lFq1qh0381o1_500.jpg Schemes
2. Let me tell you a story... Getting help as a programming newbie Back in 2003 I was dabbling in Flash 5: https://cdn.tutsplus.com/active/uploads/legacy/articles/017_flashStory/img/about-flash5.png
3. And I became addicted to forums ActionScript.org was my main fix, erm...resource Today forum has 37 forums with 11 main categories: ❏ ActionScript Forums Group ❏ Flash General Questions ❏ Flex ❏ Extensions and Plugins ❏ Desktop, Mobile and non-browser Environments ❏ Supporting Technologies ❏ General Flash discussion boards ❏ Community Boards ❏ Flash In Action ❏ Decommissioned ❏ CMS Forums
4. Other similar Flash forums FlashKit.com was one of the most visited Today it has 31 subforums
5. Crosspost rage... ...or how I decided to write posting instructions for other newbies http://www.actionscript.org/forums/showthread.php3?s=&threadid=18079 http://www.actionscript.org/forums/showthread.php3?t=21610
6. Jump to 2014... ...on forums people are still fighting the same battle
7. Let’s recap What is wrong with forums as tech support resource? “Software designed for discussion has been co-opted for user support” Main problems: ❏ Moderation (cross-posting, double posting, miscategorized posts...) ❏ Search engine results often bring up obsolete and useless results ❏ Original topics diverge in time, turn to chit-chat or get trolled ❏ Long list of replies and the thing you are interested in is on page 43 Jorge Castro (Ubuntu, Canonical) at Open Help Conference 2013
8. Forums Are Dead Long Live Forums Jeff Atwood (codinghorror) dixit
9. But before the there was a paradigm shift Categories vs. Tags Ontology vs. Folksonomy
10. ... ... http://www.newshelves.com/book-distribution/autum-cool-bookshelves/
11. Star was born ...
12. Voting rulez ...
13. User Power By forgoing formal classification, tags enable a huge amount of user-produced organizational value, at vanishingly small cost. Shirky: Ontology is Overrated -- Categories, Links, and Tags http://www.shirky.com/writings/ontology_overrated.html
14. Power User ...we're dealing with a significant break -- by letting users tag URLs and then aggregating those tags, we're going to be able to build alternate organizational systems, systems that, like the Web itself, do a better job of letting individuals create value for one another, often without realizing it. Shirky: Ontology is Overrated -- Categories, Links, and Tags http://www.shirky.com/writings/ontology_overrated.html
15. ... ... More than code
16. ... ... Future? Thanks! Radina Matic - radina.matic@gmail.com Anna Rovira - annarovirafer@gmail.com