Can you afford this? Tailoring Technology for Individuals

Given at Code Motion Amsterdam 2018.

This talk discusses techniques for understanding affordances, tailoring interactions and providing access to all. It is a brief overview of some of the things that we need to consider for accessibility and inclusive design.

You can view the talk here: https://goo.gl/L9TJbd

Please feel free to message me about my research in accessible musical instrument design or any of the other topics covered in this talk.

Transcript

2. Can You Afford This? Tailoring Technology for the Individual Amy Dickens GitHub Campus Rep @RedRoxProjects
3. @RedRoxProjects
4. AFFORDANCES - What are they? METHODS - For User Experience (UX) Design CASE STUDY - Accessible Digital Musical Instruments TOP TIPS - For building accessibility into technology @RedRoxProjects
5. @RedRoxProjects How many people are living with a disability?
6. @RedRoxProjects 19% of working age adults are disabled (source: Scope, scope.org.uk)
7. @RedRoxProjects 1.3 billion
8. @RedRoxProjects ?
9. AFFORDANCES - What are they? METHODS - For User Experience (UX) Design CASE STUDY - Accessible Digital Musical Instruments WHAT NEXT - Tailored Technology for Tomorrow’s User @RedRoxProjects
10. @RedRoxProjects AFFORDANCES Do people know what to do based on what they see?
11. @RedRoxProjects
12. Type just my Y are @RedRoxProjects
13. @RedRoxProjects Screen Readers: Dos and Don’ts DO consider your layout and arrange the content so it can be read correctly by screen readers DON’T use html tags to style things - edit your CSS file DO use full descriptive names for images and add alt text where possible DON’T use shortcuts to correct pronunciation
14. @RedRoxProjects Let’s talk about FOCUS . . .
15. @RedRoxProjects Visual Navigation: Consider FOCUS for those using eye-trackers Published 28th July 2013 by gazepoint https://www.youtube.com/watch?v=SBhNadkCK8o CONSIDER how the interaction might change when using an eye-tracking controller Don’t use emphasis if it isn’t needed, make sure you draw ATTENTION to the right things
16. @RedRoxProjects New technologies often focus on the experience of able bodied users - when the potential for users with a disability could be MASSIVE
17. @RedRoxProjects Hearing Impairments: There is a SPECTRUM of hearing impairments COCHLEAR IMPLANTS are used by some people Try to always provide CLOSED CAPTIONING for everything that needs to be heard to be understood Relying on algorithms can be a risk - PROVIDE IN ADVANCE where possible
18. @RedRoxProjects MOBILITY
19. @RedRoxProjects Hidden Disabilities: Autism Spectrum Disorders (ASD) Mental Health Issues Fatigue & Chronic Pain Sleep disorders Attention Deficit Hyperactivity Disorder (ADHD)
20. @RedRoxProjects In the age of PERSONALISATION - the best thing we can do is MAXIMISE this for people with a disability and provide OPTIONS to TAILOR a product to a user
21. AFFORDANCES - What are they? METHODS - For User Experience (UX) Design CASE STUDY - Accessible Digital Musical Instruments WHAT NEXT - Tailored Technology for Tomorrow’s User @RedRoxProjects
22. @RedRoxProjects USER RESEARCH
23. @RedRoxProjects REPORTS SURVEYS FOCUS GROUPS BIG DATA ARCHIVES
24. @RedRoxProjects TECHNOLOGY PROBES
25. @RedRoxProjects “Simple, flexible and adaptable technologies that focus on understanding the NEEDS and DESIRES of users in a REAL-WORLD setting” Hutchinson et Al. “ Technology Probes: Inspiring Design for and with Families,” presented at the Proceedings of the SIGCHI Conference on Human Factors in Computing Systems - CHI ’03 , pp. 17– 24 (2003 April), doi:10: 1145/642611: 642616, https:// doi:org/10:1145/642611:642616
26. @RedRoxProjects THE “WILD”
27. @RedRoxProjects UX TESTING
28. @RedRoxProjects
29. @RedRoxProjects GOMS (Goals, Operators, Methods, Selection) testing EXPLORATORY Studies EYE TRACKING Sessions FAIL / BREAK Testing ACCESSIBILITY Checks USER PERSONA Walk Throughs
30. @RedRoxProjects FEEDBACK MECHANISMS
31. @RedRoxProjects SURVEYS online / in person USER INTERVIEWS naturalistic / structured FOCUS GROUPS for important iterations RATINGS in app stores / review sites
32. AFFORDANCES - What are they? METHODS - For User Experience (UX) Design CASE STUDY - Accessible Digital Musical Instruments WHAT NEXT - Tailored Technology for Tomorrow’s User @RedRoxProjects
33. Digital Musical Instruments (DMIs) & Accessibility... @RedRoxProjects
34. @RedRoxProjects
35. @RedRoxProjects Build a DMI that can be used by people with disabilities
36. @RedRoxProjects
37. @RedRoxProjects
38. @RedRoxProjects Can the thing withstand a drop? ROBUSTNESS Can we eliminate the risk of cables? WIRELESS Can the user manipulate the thing? MALLEABILITY Is there a direct relationship between input and output? CAUSALITY
39. @RedRoxProjects SYSTEM REQUIREMENTS
40. @RedRoxProjects Can we eliminate the risk of cables? WIRELESS
41. @RedRoxProjects Is there a direct relationship between input and output? CAUSALITY
42. @RedRoxProjects Can the user manipulate the thing? MALLEABILITY
43. Can the thing withstand a drop? ROBUSTNESS @RedRoxProjects
44. @RedRoxProjects
45. @RedRoxProjects RASPBERRY PI ZERO DATA EXCHANGE VIA PYTHON SCRIPT ENVIRO pHAT UNICORN pHAT DATA TO MIDI CONVERSION VIA MAX FOR LIVE MACBOOK PRO ABLETON LIVE SOUND OUTPUT VISUAL OUTPUT
46. @RedRoxProjects COMING SOON: BLOG POST
47. @RedRoxProjects MY A11Y TOP TIPS Connect with a COMMUNITY of users for UX testing Never ASSUME who your users are, their likes or behaviour! Keep up to date with CHANGES in accessibility (a11y casts by Rob Dodson on Google Chrome Developers YouTube channel) Remember your team are NOT your average users BUILD for accessibility even when you don’t think it is needed
48. @RedRoxProjects Accessibility should be a FOUNDATION not a feature that you add on later...
49. @RedRoxProjects Thank You Amy Dickens TWEET ME @RedRoxProjects FOLLOW ME github.com/redroxprojects EMAIL ME amy@adickens.co.uk