Agile service delivery

Agile service delivery


What I’ve learnt in the public sector since 2012

http://rooreynolds.com/2016/05/25/agile-in-the-public-sector

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Roo Reynolds

May 26, 2016
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Transcript

  1. 2.
  2. 3.
  3. 15.
  4. 17.

    1. Gather the requirements 2. Agree a plan 3. Dig

    up some ground 4. Pour some concrete 5. Build the ground floor 6. Build some more floors 7. Put the roof on flickr.com/photos/lhanaphotography/6107639393
  5. 18.

    1. Gather the requirements 2. Agree a plan 3. Dig

    up some ground 4. Pour some concrete 5. Build the ground floor 6. Build some more floors 7. Put the roof on flickr.com/photos/lhanaphotography/6107639393 Disclaimer
 I am not a civil engineer
  6. 20.

    1. Gather the requirements 2. Agree a plan 3. Pick

    a supplier and set goals 4. Plan the project 5. Start implementation 6. Finish implementation 7. Handover and evaluation
  7. 22.

    1. Meet the users 2. Understand the users’ needs 3.

    Build a prototype 4. Get feedback from real users 5. Iterate, with constant feedback 6. Make it live 7. Continue to improve
  8. 30.
  9. 37.
  10. 40.

    “When making bacon and eggs for breakfast, 
 the chicken

    is involved but the pig is committed” flickr.com/photos/ndomer73/2582778532/
  11. 44.

    “Testing with one user is one hundred percent better than

    testing with none” Steve Krug @skrug
  12. 47.
  13. 48.
  14. 49.