Jesse James Garrett — 15 Lessons From 15 Years In UX

After a decade and a half as a user experience professional, Jesse James Garrett has had more than his fair share of scrapes and bruises. In this presentation, Jesse reflects on what he's learned about what it really takes to deliver great UX work, from working with teams and managing stakeholders to breaking a creative rut and finding innovative solutions to design problems.

Transcript

1. Jesse James Garrett Adaptive Path
2. Show of hands.
3. Wait, how many years?
4. Disclaimers.
5. 1.
6. Go broad.
7. 2.
8. Go deep.
9. 3.
10. Go for a walk.
11. 4.
12. Go farther than
 you think you should.
13. 5.
14. Put away your notes.
15. 6.
16. Learn to spot
 your assumptions.
17. 7.
18. Stay curious.
19. 8.
20. Be as curious
 about your clients
 as you are about your users.
21. 9.
22. Hang with different crowds.
23. 10.
24. Cultivate allies.
25. 11.
26. Pick your battles.
27. 12.
28. Good work doesn't
 speak for itself.
29. 13.
30. Changing a design is easy.
 Changing minds is hard.
31. 14.
32. Pay attention to your failures.
33. 15.
34. Everything is
 always changing.
35. Thank you.