Creating Connection with Empathy + Play

Ever wonder why some business cultures thrive where others fall flat? It comes down to connection – with customers, employees and investors. Today’s workforce demands we bring a heightened ability to empathize. We need to imagine the feelings of others – and be moved to behave differently in search of authentic connection. We’re called to bring our creative ideas to work, experiment and play. In this presentation, we'll explore methods of practicing empathy and play, and leave you with action items to create more connection in your workplace, even with distributed teams.

Transcript

1. Creating Connection with Empathy + Play
2. 5 generations in the workforce Digital transformation Virtual workforces War for talent Innovate or die We live in a Volatile, Uncertain, Complex, Ambiguous World #metoo Social unrest COVID-19 * Gallup
3. - Former professional singer/actor/dancer/VO artist - Scaled a high growth start-up, Axiom, from 7ppl to 1000s globally - Former head of Learning, Development + Culture at RGP, a global consulting firm of 4000+ employees across 70 locations - Northwestern University - theatre - MBA, NYU’s Stern School of Business - Advisor, PeopleTech Partners - Board member and alum, Los Angeles County High School for the Arts Creating Connection Anne Jacoby CEO + Founder anne@springstreetco.com springstreetco.com Cell: 917.686.9591 On a mission to cultivate creativity at work.
4. Connection requires… Empathy + Play
5. Let’s start with empathy. em·pa·thy /ˈempəTHē/ Cognitive Emotional Compassionate the ability to understand and share the feelings of another Noun
7. How do we encourage more perspective taking within our workplace?
8. Cross- functional teams Conscious and frequent appreciation of others An emphasis on storytelling Empathy Builders
9. What does “play” have to do with it?
11. Listen. Connect. Be Vulnerable. Share Gratitude.
12. Company rituals Regular non- work team building exercises The space for creativity Encourage Play
13. © 2020 The Spring Street Solutions Company Creativity is Essential © 2020 The Spring Street Solutions Company More companies that foster creativity achieve exceptional revenue growth compared to their peers. – Forrester, The Creativity Dividend Top job skills in 2020: Complex problem solving, critical thinking, and creativity. - Future of Jobs Report, World Economic Forum Creativity at work leads to: +32% happiness +32% life satisfaction +25% well-being +25% productivity +29% organizational mattering +30% belonging at work – BetterUp Labs, Uplift Conference 2020
14. I am grateful.