Making a Difference with Kanban at Nulogy

Join Jessica and Gillian on their journey of making a difference with Kanban at Nulogy. We will share our experiences of introducing Kanban practices: what motivated us to adopt Kanban, what outcomes we’re seeing, what keeps us going and what we’re still working through.

BIO

Jessica is the Director of Product Management at Nulogy. Her goal is to determine how to successfully achieve the business vision with the appropriate product strategy and roadmap. Jessica leads a team of product managers to define and deliver products that delight their customers. Jessica has over 15 years of product management experience working in both the B2B and B2C space.

Gillian is the Director of Delivery Coaching at Nulogy, where she works with teams and leaders to find better ways of working and achieve better delivery outcomes. Gillian is co-author of Professional Coaching for Agilists to be published by Pearson in 2020 and a regular speaker at local and international Agile events.

Transcript

1. KanbanTO Making a Difference with Kanban at Nulogy With Gillian Lee & Jessica Liu
2. ABOUT NULOGY AWARDS Used in 5 continents • 15 countries • 8 languages WHAT WE DO PATENTS granted and pending 25 in jurisdictions around the world GROWING STRONG FOCUSED INNOVATION $2.3 processed in Order Value BILLION Nulogy’s SaaS-based Agile Customization Platform helps consumer brands and their suppliers deliver differentiated products to consumers more quickly, flexibly, and with less waste. GLOBAL REACH CAGR
4. Our Journey
5. OUR MOTIVATORS Lack Of Visibility Lack Of Context Scalability Leadership Intervention
6. IMAGINING OUR FUTURE Visibility Clarity Consistency Less Leadership Intervention
7. THE TIMELINE Sep 2018 Product Development Purpose Jan 2019 Visualize Work Dec 2019 Imagining our Future Feb 2020 Kanban Lift-off Today 5th SDR
8. KANBAN LIFT-OFF 6 Days 28 People 8 Services Development & Product Managers Leaders
9. TODAY Examples of Boards Here
10. WHAT DIFFERENCE HAS KANBAN MADE AT NULOGY? Made visible work we had committed beyond our capability. - SOFTWARE DEVELOPMENT MANAGER Aligning as a service. - GROUP PRODUCT MANAGER If 1-2 items are exiting per week, then this gives you an idea of what your replenishment frequency should be. - DESIGN SYSTEMS LEAD I’m so happy with that first product sales kanban meeting and the sales team has already provided great feedback. I think it’s a huge step forward for the org, and obviously we will continue to refine the process. Sales also thanks you for considering us as your customer. - DIRECTOR OF SALES Seeing the cluster of work piling up due to external dependencies - DATA SCIENCE MANAGER
11. Carmichael, Andy “Are you using Kanban?” The Acid Test, Lean Kanban France
12. HAS MANAGEMENT BEHAVIOUR CHANGED TO ENABLE KANBAN? Kanban succeeds where managers: • Manage work in line with the service delivery principles • Respect Kanban system policies • Embrace customer focus as a value Carmichael, Andy “Are you using Kanban?” The Acid Test, Lean Kanban France
14. HAS MANAGEMENT BEHAVIOUR CHANGED TO ENABLE KANBAN? Kanban succeeds where managers: • Manage work in line with the service delivery principles • Respect Kanban system policies • Embrace customer focus as a value Carmichael, Andy “Are you using Kanban?” The Acid Test, Lean Kanban France
16. HAS THE CUSTOMER INTERFACE CHANGED, IN LINE WITH KANBAN? The services in the organization need: • True kanban systems with deferred commitment • A replenishment strategy to schedule, sequence and select work
17. TODAY Example Data Here
18. WHAT’S NEXT? • Responsibility for E2E value • Customer recognizable terms • Establishing the commit point
19. Thank You Nulogy.com Tel: +1.888.685.6491