WARNING - System Overburdened - KanbanTO Lightning Talk - May 2020

COVID-19 has impacted us all, but it also introduced some opportunities for change. This lightning talk is about how COVID-19 magnified problems in Shuman's upstream work, how he utilized Kanban to quickly alleviate the pain points, and how he's planning to ensure the new processes and practices are sticky post COVID-19.

By Shuman Ip, Director, Portfolio Delivery at Autotrader

Transcript

1. WARNING! System Overburdened
2. Shuman Ip Director, Portfolio Delivery @autoTrader.ca www.linkedin.com/in/shumanip/ @shumanip www.shumanip.com
3. What Happened?
4. CONS ATM PSF MD MD - Delivery CONS - Delivery ATM - Delivery PSF - Delivery Estimation Prioritization PRE-COVID STATE: 4 Separated Work Streams GA UX 1-S App
5. COVID-STATE: Consolidated 4 Delivery Streams into 1 GA UX 1-S App QA CONS ATM PSF MD Delivery Estimation Prioritization
6. NEVER LET A GOOD CRISIS GO TO WASTE
7. STATIK: Upstream Version
8. Estimation • Previous est. were invalid • No baseline data to est. • Immature start of work (existing) Priority • Work-in-process from 4 streams • Competing priority for upcoming work PROBLEM 1: Priority
9. Priority • Work in process from 4 streams • Competing priority for future work PROBLEM 2: Estimation Estimation • Previous est. were invalid • No baseline data to est. • Immature start of work (existing)
10. CONS ATM PSF MD MP Delivery Lines of Biz Prioritization GA UX 1-S App QA MP Prioritization Business Analysis Tech Analysis Prioritize with Size Delivery (3) Commit to Deliver
11. DEMAND SHAPING Visualization Deferred Commitment Upstream Kanban Explicit Policies
12. CONS ATM PSF MD MP Delivery MP Lines of Biz Prioritization GA UX 1-S App QA MP Prioritization Business Analysis Tech Analysis Prioritize with Size Delivery MP Commit to Deliver Priority  Work-in-process from 4 streams  Competing priority for upcoming work
13. CONS ATM PSF MD MP Delivery MP Lines of Biz Prioritization GA UX 1-S App QA MP Prioritization Business Analysis Tech Analysis Prioritize with Size Delivery MP Commit to Deliver Estimation  Previous est. were invalid  No baseline data to est.  Immature start of work (existing)  Inaccurate estimation (existing)
14. Result • Less throughput • Lead time maintained • Higher quality