Life of a Digital Solution

This is a presentation given at the USCG's HPT Workshop and the Army's DL workshop that describes a shift in mindset and process for the establishment of self-directed learning products.

Transcript

1. THE LIFE OF A DIGITAL SOLUTION Steve Flowers, PTC Yorktown Wednesday, June 13, 12
2. Steve Flowers, U.S. Coast Guard Performance Technology Center FORCECOM (FC-tptc) Wednesday, June 13, 12
3. Digital solutions come in many flavors, sizes, combinations, and layers. Wednesday, June 13, 12
4. Self-Paced eLearning Classroom Media Virtual Classroom Simulation Performance Support Blends Wednesday, June 13, 12
5. Self-Paced eLearning We're going to talk about this flavor. Content Bombs Wednesday, June 13, 12
6. tortures you tortures everyone Idea Wednesday, June 13, 12
7. Observations and Assumptions Wednesday, June 13, 12
8. Signs of Lifecycle Wednesday, June 13, 12
9. Designed Developed Deployed Solution Conception begins at design? Fire and forget? Technology and Media with... purpose? Wednesday, June 13, 12
10. Designed Developed $$$ Got the Green? Get the screen! Wednesday, June 13, 12
11. Performance Analysis How much time passes? Do we have the right task detail? Are we addressing the biggest problem? Wednesday, June 13, 12
12. Performance Analysis Resources / Contracting Design Development Deployment What's missing here? Wednesday, June 13, 12
13. FEA Design Resource Develop Deploy Lifecycle Select & Estimate Contract Pre-Design Analysis Wednesday, June 13, 12
14. FEA Design Resource Develop Deploy Contract Lifecycle Select & Estimate Pre-Design Analysis Anecdotal data representing quality on task. Wednesday, June 13, 12
15. Selection, Estimation and Packaging How can we make choices less arbitrary? Wednesday, June 13, 12
16. Shift the Mindset Wednesday, June 13, 12
17. Information Knowledge Behavior Wednesday, June 13, 12
18. Effort Output Wednesday, June 13, 12
19. Effort Outcome Wednesday, June 13, 12
20. Bundling Wednesday, June 13, 12
21. Prepare Practice Support Assess Wednesday, June 13, 12
22. Prepare Practice Support Assess Wednesday, June 13, 12
23. Prepare Practice Support Assess Wednesday, June 13, 12
24. Prepare Practice Support Assess Wednesday, June 13, 12
25. Prepare Practice Support Assess Wednesday, June 13, 12
26. Human Side Process Side Wednesday, June 13, 12
27. Many of the folks that initiate digital solutions don’t do this stuff full-time. Going it alone can be rough! Wednesday, June 13, 12
28. Human Anchors Wednesday, June 13, 12
29. FEA Design Resource Develop Deploy Contract Lifecycle Select & Estimate Pre-Design Analysis SLM DSC I help in the beginning. I help when it's done. Wednesday, June 13, 12
30. DSC is a Performance Consultant & Guide Recommendations Provides Technical Insight Estimates Participates in Pre-Design Analysis Supports the Development of an SOW Wednesday, June 13, 12
31. DSC Tools and Network Wednesday, June 13, 12
32. Expectations Wednesday, June 13, 12
33. Sharpened) Proficiency) (Exper'se)) Readiness) (Capability)1 Awareness)) (Founda'on)1 Qualifica7on) I1am1familiar1with1it.1 I1can)do)it.1 I1have1progressed1 beyond1beginner.1 I1am1cer7fied.1 Wednesday, June 13, 12
34. Performance Requirements Wednesday, June 13, 12
35. Tasks (Actions and Results) Performance Requirements Wednesday, June 13, 12
36. Suitability Tasks (Actions and Results) Performance Requirements Wednesday, June 13, 12
37. Wednesday, June 13, 12
38. Wednesday, June 13, 12
39. Digital Solution Consultant I help in the beginning. Wednesday, June 13, 12
40. Solution Lifecycle Manager I help when it's done. Wednesday, June 13, 12
41. Solutions need love too. Wednesday, June 13, 12
42. is the Solution Historian. Periodic Reports Provides Evaluation Data A Single Point of Contact SLM Wednesday, June 13, 12
43. FEA Design Resource Develop Deploy Contract Lifecycle Select & Estimate Pre-Design Analysis Wednesday, June 13, 12
44. Human Side Process Side Wednesday, June 13, 12
45. Process Anchors Wednesday, June 13, 12
46. Wednesday, June 13, 12
47. Objectives Design Planning Storyboards Prototypes Detailed Requirements Definition Contracting Assessment Planning Pre-Design Analysis Development Acceptance Testing Wednesday, June 13, 12
48. Objectives Design Planning Storyboards Prototypes Detailed Requirements Definition Contracting Assessment Planning Pre-Design Analysis Development Acceptance Testing Typical Lifecycle (in many cases) Wednesday, June 13, 12
49. Objectives Design Planning Storyboards Prototypes Detailed Requirements Definition Contracting Assessment Planning Pre-Design Analysis Development Acceptance Testing Preferred Lifecycle Wednesday, June 13, 12
50. A Layered Process Wednesday, June 13, 12
51. Performance Requirements Tasks Skills and Sub-Tasks (overt and covert) Practice Opportunities (think feedback) Objectives Measurement Opportunities Assessment Strategy What's the End-Game? What do we want people to do? How do the tasks break down to skills, concepts, values and "thinking tasks"? Skill development takes practice. What shall we measure? These should be really clear by now. So should these. Wednesday, June 13, 12
52. Inputs'from' Analysis'' Method'' Selec7on' Ini7a7on' Pre9Design' Analysis' Design'' Document' Design'' Flow' Assessment'' Plan' Scripts'and' Storyboards' Development! Acceptance'' Tes7ng' Deployment'' &'Closure' Lifecycle' Sustainment' TM'and'DSC'Consult;'' Alignment'with'Customer' SME'Interviews' Client'/'SME'/'ADLPO'/'COTR'Review' Feedback' Pre%Design!outputs!validate!method!selec6on! Category'' Selec7on'' Project'Plan! Self9paced'eLearning'Design'Phase' Statement'of' Work'(If!external)! Evalua7on' Func7onal' Prototype' Wednesday, June 13, 12
53. Inputs'from' Analysis'' Method'' Selec7on' Ini7a7on' Pre9Design' Analysis' Design'' Document' Design'' Flow' Assessment'' Plan' Scripts'and' Storyboards' Development! Acceptance'' Tes7ng' Deployment'' &'Closure' Lifecycle' Sustainment' TM'and'DSC'Consult;'' Alignment'with'Customer' SME'Interviews' Client'/'SME'/'ADLPO'/'COTR'Review' Feedback' Pre%Design!outputs!validate!method!selec6on! Category'' Selec7on'' Project'Plan! Self9paced'eLearning'Design'Phase' Statement'of' Work'(If!external)! Evalua7on' Func7onal' Prototype' DSC DSC SLM Wednesday, June 13, 12
54. Tuning the Process and Human Sides for Consistent “Signs of Lifecycle” Inputs'from' Analysis'' Method'' Selec7on' Ini7a7on' Pre9Design' Analysis' Design'' Document' Design'' Flow' Assessment'' Plan' Scripts'and' Storyboards' Development! Acceptance'' Tes7ng' Deployment'' &'Closure' Lifecycle' Sustainment' TM'and'DSC'Consult;'' Alignment'with'Customer' SME'Interviews' Client'/'SME'/'ADLPO'/'COTR'Review' Feedback' Pre%Design!outputs!validate!method!selec6on! Category'' Selec7on'' Project'Plan! Self9paced'eLearning'Design'Phase' Statement'of' Work'(If!external)! Evalua7on' Func7onal' Prototype' Wednesday, June 13, 12
55. Steve Flowers Solution Consultant FORCECOM FC-tptc 757.856.2379 Thank you! Wednesday, June 13, 12