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Promoting Web Accessibility with Organizational Vision

Promoting Web Accessibility with Organizational Vision

CSUN 2019
- Daisuke Kobayashi (Cybozu, Inc.)
- Yuta Saito (Cybozu, Inc.)

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Daisuke Kobayashi

March 15, 2019
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Transcript

  1. Promoting Web Accessibility With Organizational Vision Daisuke Kobayashi (Cybozu, inc)

    Yuta Saito (Cybozu, inc) CSUN 2019 Assistive Technology Conference March 15, 2019
  2. URL of this Presentation http://bit.ly/cy-csun2019

  3. Presenters ▌2012: Started my career as a programmer ▌2014: Saw

    the usability test for people with low vision ▌2018: Became Accessibility expert Daisuke Kobayashi Accessibility Expert Cybozu,inc
  4. Presenters ▌I'm involved in user research and user centered design

    ▌We design and develop 'Groupware' Yuta Saito UX Researcher Cybozu,inc
  5. ▌Especially in Japan, it is difficult to promote web accessibility.

    ▌The current situation in Japan. Topic 1/3 The difficulty of promoting web accessibility
  6. ▌Organizational vision is going to be a key theme. Topic

    2/3 What is important for promoting web accessibility?
  7. ▌Seminars and Workshops to promote web accessibility. Topic 3/3 How

    we promote web accessibility?
  8. Topics The difficulty of promoting web accessibility What is important

    for promoting web accessibility? How we promote web accessibility?
  9. Do you promote accessibility? If so, how?

  10. Ways to promote web accessibility Let's try to empathize with

    people with disabilities and the elderly. Letʼs make it compatible with every kind of devices!
  11. Legal Risk

  12. Many countries have been establishing laws & policy

  13. ADA Web Accessibility-Related Lawsuits 2285 2016 2017 2018 814 2015

    262 57 https://www.adatitleiii.com/2017/08/website-accessibility-lawsuit-filings-still-going-strong/
  14. Lawsuits and litigations become total risks

  15. Guidelines Laws How about Japan?

  16. Guidelines Laws How about Japan? They are not effective…

  17. JIS = Japanese Industrial Standards JIS-X 8341-3

  18. ▌Created in 2004 ▌Got similar to WCAG 2.0 in 2016

    l 3 Levels (A, AA, AAA) JIS-X 8341-3 JIS-X 8341-3 WCAG 2.0 =
  19. Law of web accessibility in Japan ▌Act for Eliminating Discrimination

    against Persons with Disabilities ▌Enforced in April 2016. https://www8.cao.go.jp/shougai/suishin/law_h25-65.html
  20. ▌Must make websites accessible. ▌Some institutions don't make websites accessible.

    ▌They are not follow JIS-X 8341-3. ▌There has never been any single lawsuits. Legal binding force is very weak… Public institution
  21. ▌There is NO penalty. ▌Only an obligation to make best

    efforts. ▌There has never been any single lawsuits. Legal binding force is very weak… Private enterprise
  22. Reasonable Accommodation

  23. How do you promote web accessibility without explaining any legal

    risk?
  24. To help minorities Web accessibility is very essential to help

    minorities regardless of whether there is a law or not!
  25. By any device Web accessibility is important for everyone to

    get information by any device.
  26. Our main targets are not people with disabilities Not make

    everyone feel empathy
  27. Accessibility is of lower priority than other features. Not make

    everyone feel empathy
  28. The Difficulty of promoting web accessibility Most of the members

    on the team are not corporative. Accessibility has not even incorporated into dev process. People do not value the importance of accessibility.
  29. What is important for promoting web accessibility?

  30. Organizations have their own vision Organization Vision Action

  31. Translate Accessibility into organizational Vision Accessibility Vision

  32. just to the people with disabilities

  33. Accessibility = Access + Ability Original Meaning

  34. What does it mean? Access

  35. Access = Products / Service ???

  36. What are your users accessing by accessing your products? Ask

    yourselves
  37. Case of our company

  38. Our companyʼs product Messages Files Schedule Workflow Meeting Groupware

  39. Our companyʼs product Messages Files Schedule Workflow Meeting Groupware

  40. Our companyʼs vision To spread good teamwork in the society

  41. How should they interact? Accessibility Our Vision

  42. What are our users accessing by accessing our products? Ask

    ourselves
  43. User Groupware

  44. User Purpose ? Groupware

  45. User Groupware Team

  46. define accessibility as an ability to access to products. NO

  47. define accessibility as an ability to access to teams.

  48. Respect users who want to access to teams.

  49. Not just about law and regulations Not just about multi-device

    Not just about the people with disabilities
  50. Accessibility is about achieving our vision

  51. How to spread the translation to your organization?

  52. Programmer QA Engineer Designer Product Manager Accessibility! When I first

    started trying to promote accessibility
  53. Programmer QA Engineer Designer Product Manager Accessibility! When I first

    started trying to promote accessibility • Members were not aware of how important accessibility is. • Some people had even never heard of the word “accessibility”.
  54. ▌In our company, we all use our groupware. ▌Good place

    to spread my thought. Posting blogs on our groupware
  55. ▌An Introduction of screen reader ▌How our competitors face with

    the accessibility ▌Relationship between web accessibility and our vision I posted many blogs
  56. In-house seminars and workshops 本の写真を⼊れる

  57. ▌Accessibible Coding & Accessible Design ▌How to check accessibility ▌How

    to use screen readers ▌simple web accessibility autits ▌... We provided many accessibility training
  58. In-house workshops and seminars 本の写真を⼊れる Accessible Techniques Why Accessibility is

    Important
  59. Usability Testing by the people with disabilities

  60. Usability Testing by the people with disabilities Find Accessibility Problems

    Clarify the gap between our vision and the reality
  61. HR Development Team Marketing Team HR Team Sales Team

  62. A lot of members started to have an empathy “It

    really made me want to find what I can do for letting everyone on a planet earth access to their team”. 「世界中の⼈がチームにアクセスできるように ⾃分ができること」をこれから⾒ つけていきたいと⼼から思いました︕ Voice from workshop
  63. A lot of members started to have an empathy “I

    think the idea that users are not accessing our software, they are accessing their teams is something we should never forget.” 「グループウェアにアクセスするのが⽬的ではなく、「すべてのユーザ」がチーム にアクセスすることが⽬的であるという考え⽅は、絶対に忘れないようにした いと感じました。」 Voice from workshop
  64. Programmer QA Engineer Designer Product Manager Accessibility! We became one

    team Sufficient amount of people have an empathy for accessibility
  65. Programmer QA Engineer Designer Product Manager Accessibility! We became one

    team Accessibility! Accessibility! Some members actively helped us promote accessibility
  66. Mob programing Key persons improved the team by sharing the

    knowledge
  67. Find problems in an earlier stage at lower costs Check

    the problems at every step in dev process Design Testing Requirement Definition Implementing Because many team members understand the value of accessibility
  68. Accessibility is regarded as an important value https://garoon.cybozu.co.jp/support/design/ 3 design

    concepts Accessibility has become one of the concepts when renewing the product.
  69. Programmer QA Engineer Designer Product Manager Accessibility! Many members having

    an empathy for accessibility Accessibility! Accessibility!
  70. Importance of Organizational Vision More and more team members become

    corporative Accessibility can be considered by everyone as an important process in the development flow. Accessibility regards one of the most important values for everyone.
  71. We can overcome the lack of legal binding

  72. What are your users accessing by accessing your products?

  73. Promote Web Accessibility With Your Organizationʼs Vision