SVTi Manifest

The company culture of SVT interactive

Transcript

1. SVTi MANIFEST 2016
2. • We are open, unpretentious and promote a learning culture • We believe in high responsibility and freedom • Higher diversity promotes innovation • We have courage - we are not afraid of failing • We are proud of our products People, Passion and Innovation Talents are our future
3. • We always listen to our users • We know our audience and their relation to our services • We help our users to find what they want • We don´t leave our users. We give guidance closing down services Our products are part of a User Journey
4. Every Goal has a Story • The story gives us a common understanding of user value • All parts of a product is part of the story • All goals have measurable KPI:s
5. We know we don´t know it all • We are competent and have a lot of experience...but we don’t know everything • We take small steps to avoid big failures • We meet our users early • We design experiments that tests hypotheses and gain insights - by qualitative and quantitative methods - iteratively
6. Pride not prejudice Every user has equal value • Considerate design - simple and respectful - for everyone • We want to include everyone - evens those who fear the digital world • Small percentages can be many people • Support is an integrated part of our products
7. A permissive culture promotes innovation • We trust each other and understand our goals • We are experts in different fields and work together with experiments and making decisions • Failure is a part of progress • We try things beyond our present products
8. • We have a high availability - our credibility depends on it • We care about our users integrity • All products have someone responsible - a team or a person Users can always trust us In daily life as well as during crises
9. Scrap products of high quality • All services should have high quality until they are closed down.The world changes. All products has to be developed until they are closed down. • We avoid shortcuts...and if we take one, it is a conscious choice