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How did we success “GoTo Travel Campaign” under Work-From-Home?

62392c520931753dfa886117c2d610f3?s=47 taichiw
September 16, 2020

How did we success “GoTo Travel Campaign” under Work-From-Home?

Presented on
"楽天コマーステック流 リモート開発のこれから"
https://rakuten.connpass.com/event/186166/

For attending "GoTo Travel Campaign", we needed to implment some new features to Rakuten Travel.
It was very tough development because even the schedule was very tight, the requirements weren't fixed.
Let me share how did we success such difficult work under work from home.

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「GoToトラベルキャンペーン」参画のために、楽天トラベルはいくつかの新規機能開発が必要でした。
タイトなスケジュールかつ要件が確定しきっていない、という難しい開発を在宅勤務下でどのように乗り越えたのかご紹介いたします。

62392c520931753dfa886117c2d610f3?s=128

taichiw

September 16, 2020
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  1. Sep.16, 2020 @ Rakuten commerce Tech style!The future of remote

    development Taichi Watanabe Travel Agile Dept. Rakuten, Inc.
  2. 2 Taichi Watanabe @taichiw0424 Tech team Product Managers Developers QA

    Engineers Manager of Developers
  3. 3 …

  4. 4 …

  5. 5 We thought “Face to Face” communication is important

  6. 6 https://corp.rakuten.co.jp/about/map/crimsonhouse/

  7. 7 Business (Sales /Marketing) Product Managers Developers QA Engineers

  8. 8 Pair / Group programing Release Operation with buddy Monitoring

    on Sale by team
  9. 9 …

  10. 10 Employees’ safety All members shifted to “Work-From-Home”

  11. 11 …

  12. 12 We think “Face to Face” communication is important Try

    “Video conference” effectively
  13. 13 1 on 1 Daily Huddle

  14. 14 Pair / Group programing Release Operation with buddy Monitoring

    on Sale by team Screen Share
  15. 15 Communication Education Team Building

  16. 16 Totally 32 members joined!

  17. 17 When we got used to Work-From-Home …

  18. 18

  19. 19 … We needed implement some new features 35 Special

    calculation logic for discount amount
  20. 20 … We needed implement some new features “Local Use

    Coupon” (地域共通クーポン) 15
  21. 21 Tight Schedule Start date of the campaign is decided

    by government
  22. 22 June? July? August? Start timing was unfixed → July

    22, without “reservation function” Tokyo prefecture was out of scope Start campaign without “地域共通クーポン” Hotels need to manage each coupons with each reservations
  23. 23 Tight Schedule Frequent requirement change but

  24. 24 What was the key…? Communication!

  25. 25 Morning Huddle Morning Huddle Morning Huddle Morning Huddle Morning

    Huddle Evening Huddle + anytime discuss when it’s necessary Daily Morning Huddle All teams’ leaders attended
  26. 26 We could have communication as same as in the

    office! In addition…
  27. 27 Switch!!

  28. 28 https://travel.rakuten.co.jp/special/goto/

  29. 29 Then… Is the Work-From-Home the best way? Shouldn’t we

    go back to our office?
  30. 30 Someday…? Relationship Atmosphere Culture

  31. 31

  32. 32 … newcomers Even it‘s online!

  33. 33 … meeting by chance (偶然廊下でばったり) Casual chatting Eating /

    Drinking! Even it‘s online!
  34. 34 And… I also wish this COVID-19 issue will be

    fixed soon.