新規サービス開発のウラにあるサービスデザイン / Money Forward Design 2019 @Kyoto

「業務システムデザイン勉強会 #3」の登壇資料です。
https://techplay.jp/event/752165

Transcript

1. ᪂つ䝃䞊䝡䝇㛤Ⓨ䛾
   䜴䝷䛻䛒䜛䝃䞊䝡䝇䝕䝄䜲䞁
   䝬䝛䞊䝣䜷䝽䞊䝗䝕䝄䜲䝘䞊
   ,QRWVXPH7DNHVKL
   

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2. ,QRWVXPH7DNHVKL
   #LQRWDVKLNHVKLNH
   䝬䝛䞊䝣䜷䝽䞊䝗䝡䝆䝛䝇䜹䞁䝟䝙䞊ව
   ♫㛗ᐊ䝕䝄䜲䞁ᡓ␎䜾䝹䞊䝥䛻ᡤᒓ䚹
   ௬᝿㏻㈌ྲྀᘬᡤ䛾䝕䝄䜲䝘䞊䛸䛧䛶ධ♫䚹
   ᖺ᭶䜘䜚㈈ົ఍ィ㡿ᇦ䛾䝕䝄䜲䞁ᢸᙜ䚹
   

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3. 8;䜢㧗䜑䜛᪉ἲ䜢ᶍ⣴䛧䛶䛔䜛ே䛻
   ⚾䛯䛱䛾䝃䞊䝡䝇䝕䝄䜲䞁䛾ά⏝᪉ἲ䜢⤂௓䛧䜎䛩
   䛣䛣䛻䛔䜛䜏䛺䛥䜣䛜᫂᪥䛛䜙䝃䞊䝡䝇䝕䝄䜲䞁䜢
   ά⏝䛧䛶䜏䜘䛖䛸ᛮ䛳䛶㡬䛡䜛䛸ᖾ䛔䛷䛩
   䝂䞊䝹タᐃ
   

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4. Ɣ 䝬䝛䞊䝣䜷䝽䞊䝗䛻䛴䛔䛶
   Ɣ 䝃䞊䝡䝇䝕䝄䜲䞁䛻䛴䛔䛶
   Ɣ ᪂つ䝃䞊䝡䝇㛤Ⓨ䛾䜴䝷䛻䛒䜛䝃䞊䝡䝇䝕䝄䜲䞁
   ┠ḟ
   

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5. Ɣ 䝬䝛䞊䝣䜷䝽䞊䝗䛻䛴䛔䛶
   Ɣ 䝃䞊䝡䝇䝕䝄䜲䞁䛻䛴䛔䛶
   Ɣ ᪂つ䝃䞊䝡䝇㛤Ⓨ䛾䜴䝷䛻䛒䜛䝃䞊䝡䝇䝕䝄䜲䞁
   ┠ḟ
   

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6. ♫ྡ ᰴᘧ఍♫䝬䝛䞊䝣䜷䝽䞊䝗
   タ❧ ᖺ᭶
   ୖሙᕷሙ ᮾிドๆྲྀᘬᡤᮾド䝬䝄䞊䝈䛆ドๆ䝁䞊䝗䠖䛇
   ᨭ♫ ໭ᾏ㐨ᨭ♫䚸ᮾ໭ᨭ♫䚸ᮾᾏ䞉໭㝣ᨭ♫䚸ி㒔ᨭ♫䞉ி㒔㛤ⓎᣐⅬ䚸
   㛵すᨭ♫䚸ᗈᓥᨭ♫䚸஑ᕞ䞉Ἀ⦖ᨭ♫
   䜾䝹䞊䝥఍♫ 0).(66$,ᰴᘧ఍♫䚸0)+26+2ᰴᘧ఍♫䚸ᰴᘧ఍♫䜽䝷䝡䝇䚸
   䝬䝛䞊䝣䜷䝽䞊䝗䝣䜯䜲䞁ᰴᘧ఍♫䚸ᰴᘧ఍♫䝘䝺䝑䝆䝷䝪䚸
   䝬䝛䞊䝣䜷䝽䞊䝗䝣䜱䝘䞁䝅䝱䝹ᰴᘧ఍♫䚸ᰴᘧ఍♫䝽䜽䝣䝸䚸
   PLUDLWDONᰴᘧ఍♫䚸䝬䝛䞊䝣䜷䝽䞊䝗䝅䞁䜹ᰴᘧ఍♫䚸
   0RQH\)RUZDUG
   9LHWQDP&R/WG
   ఍♫ᴫせ
   

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7. +RPH ; )LQDQFH
   䛚㔠䜢๓䜈䚹ே⏕䜢䜒䛳䛸๓䜈䚹
   䛴䛾஦ᴗ㡿ᇦ
   %XVLQHVV
   

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8. ; )LQDQFH
   䛚㔠䜢๓䜈䚹ே⏕䜢䜒䛳䛸๓䜈䚹
   䛴䛾஦ᴗ㡿ᇦ
   +RPH
   %XVLQHVV
   

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9. Ɣ 䝬䝛䞊䝣䜷䝽䞊䝗䛻䛴䛔䛶
   Ɣ 䝃䞊䝡䝇䝕䝄䜲䞁䛻䛴䛔䛶
   Ɣ ᪂つ䝃䞊䝡䝇㛤Ⓨ䛾䜴䝷䛻䛒䜛䝃䞊䝡䝇䝕䝄䜲䞁
   ┠ḟ
   

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10. 䛭䛾๓䛻䜽䜲䝈
    

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11. 䝕䝄䜲䝘䞊䛿
    ᪥䚻䛹䜣䛺௙஦䜢䛧䛶䛔䜛䛸
    ᛮ䛔䜎䛩䛛䠛
    

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12. 䝕䝄䜲䝘䞊
    䝕䝄䜲䞁䛩䜛䜂䛸
    

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13. 3LQWHUHVW䛷䛂䝕䝄䜲䞁䛃䜢᳨⣴
    

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14. *RRJOH᳨⣴䛷䛂䝕䝄䜲䝘䞊䛃䜢᳨⣴
    

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15. ۙ
    䝕䝄䜲䝘䞊䠛
    

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16. 䝕䝄䜲䝘䞊䛿ᖜᗈ䛔㡿ᇦ䛷ά㌍䛧䛶䛔䜎䛩
    

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17. 䝃䞊䝡䝇䝕䝄䜲䞁䛸䛿
    

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18. 䝴䞊䝄䞊୰ᚰ䛾䝃䞊䝡䝇䞉䝥䝻䝎䜽䝖䜢㛤Ⓨ䛩䜛䛯䜑䛾䝯䝋䝑䝗䚹
    䝥䝻䝆䜵䜽䝖䛻ᛂ䛨䛶ᰂ㌾䛻㐺ษ䛺ᡭἲ䜢ά⏝䛧䜎䛩䚹
    䝥䝻䝉䝇䛾୍౛
    0RQH\)RUZDUG6HUYLFH'HVLJQ
    

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19. 䝏䞊䝮䛾ඹ㏻ㄆ㆑ ከᵝ䛺䜰䜲䝕䜰
    䛴䛾䝫䜲䞁䝖
    ᰂ㌾䛺䝥䝻䝖䝍䜲䝥
    

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20. Ɣ 䝬䝛䞊䝣䜷䝽䞊䝗䛻䛴䛔䛶
    Ɣ 䝃䞊䝡䝇䝕䝄䜲䞁䛻䛴䛔䛶
    Ɣ ᪂つ䝃䞊䝡䝇㛤Ⓨ䛾䜴䝷䛻䛒䜛䝃䞊䝡䝇䝕䝄䜲䞁
    ┠ḟ
    

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21. ᖺ᭶䝸䝸䞊䝇ணᐃ䛾䝬䝛䞊䝣䜷䝽䞊䝗 䜽䝷䜴䝗఍ィIRU,32䠄௬䠅
    ᪂つ䝃䞊䝡䝇䛸䛿
    

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22. ฼⏝䜲䝯䞊䝆
    

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23. 䛒䜛᪥䚸♫㛗䛜ྉ䜣䛰
    ⡆␎໬䛧䛯୍౛䛷䛩
    

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24. ୖሙ䛻䛿♫ෆᩚഛ䛜ᚲせ䛷䛩
    ⡆␎໬䛧䛯୍౛䛷䛩
    

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25. ⛎ఏ䛾䜶䜽䝉䝹䛛䜙䛾⬺༷
    ᴗົศᢸ䛻ྜ䜟䛫䛯ᶒ㝈
    ᢎㄆ䝣䝻䞊䛾ᩚഛ
    ෆ㒊⤫ไ
    

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26. 㛤Ⓨ⌧ሙ䛷䛿
    㧗ᗘ䛷」㞧䛺ᶵ⬟㛤Ⓨ䛜
    ồ䜑䜙䜜䜎䛩
    

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27. 㞴䛧䛔
    

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28. 32䛛䜙䛾┦ㄯ
    

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29. ⤒⌮ᴗົ䛾䝨䜲䞁䜢ゎᾘ䛩䜛䛯䜑
    8;䜢㧗䜑䛶ḧ䛧䛔
    

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30. 䜶䞁䝆䝙䜰ᚿᮃ䛰䛳䛯䛜
    䛂䜶䞁䝆䝙䜰䛾ໝ䛔䛜䛧䛺䛔䛃䛸
    ゝ䜟䜜⤒⌮㒊䜈
    䛭䜜䛛䜙㛗䛔⤒⌮ே⏕
    ⤒⌮ᴗົ䛻ᙉ䛔䝨䜲䞁䜢ឤ䛨䚸
    ௒ᅇ䝥䝻䝎䜽䝖䜸䞊䝘䞊䜈㌿㌟
    䝥䝻䝎䜽䝖䜸䞊䝘䞊䛾⤂௓
    

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31. ゎỴ⟇䛾᳨ウ 䝥䝻䝖䝍䜲䝥
    ㄢ㢟䛾ᐃ⩏
    ⌧≧䛾ㄪᰝ
    8;䜢㧗䜑䜛䛯䜑䛾ྲྀ䜚⤌䜏
    

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32. ゎỴ⟇䛾᳨ウ 䝥䝻䝖䝍䜲䝥
    ㄢ㢟䛾ᐃ⩏
    ⌧≧䛾ㄪᰝ
    8;䜢㧗䜑䜛䛯䜑䛾ྲྀ䜚⤌䜏
    

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33. 䜲䞁䝍䝡䝳䞊ᑐ㇟⪅
    

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34. 䜲䞁䝍䝡䝳䞊ෆᐜ
    

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35. ゎỴ⟇䛾᳨ウ 䝥䝻䝖䝍䜲䝥
    ㄢ㢟䛾ᐃ⩏
    ⌧≧䛾ㄪᰝ
    8;䜢㧗䜑䜛䛯䜑䛾ྲྀ䜚⤌䜏
    

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36. 䝨䝹䝋䝘䜢䛴䛟䜛
    

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37. 䝨䝹䝋䝘䜢䛴䛟䜛⌮⏤
    $RU%䛾㑅ᢥ䜢䛧䛺䛡䜜䜀䛺䜙䛺䛔᫬䚸
    ពᛮỴᐃ䜢䝃䝫䞊䝖䛧䛶䜒䜙䛖䛯䜑
    

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38. ᴗົ䛾ὶ䜜䜢ྍど໬
    

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39. ᐇ㝿䛾ᵝᏊ
    

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40. ᐇ㝿䛾ᵝᏊ
    

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41. ᐇ㝿䛾ᵝᏊ
    

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42. ᐇ䛿䛣䛣䜎䛷
    ᮾி䛷㐍䜑䛶䛔䜎䛧䛯
    

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43. ⪃䛘䛯䜒䛾䜢∦ᡭ䛻
    

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44. ி㒔䜈
    

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45. ி㒔䛻╔䛔䛶
    ᭱ึ䛻䛧䛯䛣䛸
    

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46. 䝏䞊䝮䝡䝹䝕䜱䞁䜾
    

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48. ⤖ᯝ
    

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49. 䜹䞊䝗䛾ෆᐜ
    

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50. 䝏䞊䝮䝡䝹䝕䜱䞁䜾ᚋ
    

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51. ඹ᭷䛸㉁ၥ
    

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52. 䝥䝻䝆䜵䜽䝖䜢㐍⾜䛩䜛ୖ䛷䛾ㄢ㢟䜢Ὑ䛔ฟ䛩
    

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53. ゎỴ⟇䛾᳨ウ 䝥䝻䝖䝍䜲䝥
    ㄢ㢟䛾ᐃ⩏
    ⌧≧䛾ㄪᰝ
    8;䜢㧗䜑䜛䛯䜑䛾ྲྀ䜚⤌䜏
    

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54. ⌮᝿ⓗ䛺య㦂䜢ᥥ䛟
    

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55. 䜹䝇䝍䝬䞊䝆䝱䞊䝙䞊䝬䝑䝥䛾୍㒊
    

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56. ゎỴ⟇䛾᳨ウ 䝥䝻䝖䝍䜲䝥
    ㄢ㢟䛾ᐃ⩏
    ⌧≧䛾ㄪᰝ
    8;䜢㧗䜑䜛䛯䜑䛾ྲྀ䜚⤌䜏
    

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57. ⤯㈶㛤Ⓨ୰
    

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58. 䜎䛸䜑
    

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59. 8;䜢㧗䜑䜛䛯䜑䛾ྲྀ䜚⤌䜏
    ゎỴ⟇䛾᳨ウ 䝥䝻䝖䝍䜲䝥
    ㄢ㢟䛾ᐃ⩏
    ⌧≧䛾ㄪᰝ
    

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60. 8;䜢㧗䜑䜛᪉ἲ䜢ᶍ⣴䛧䛶䛔䜛ே䛻
    ⚾䛯䛱䛾䝃䞊䝡䝇䝕䝄䜲䞁䛾ά⏝᪉ἲ䜢⤂௓䛧䜎䛩
    䛣䛣䛻䛔䜛䜏䛺䛥䜣䛜᫂᪥䛛䜙䝃䞊䝡䝇䝕䝄䜲䞁䜢ά⏝
    䛧䛶䜏䜘䛖䛸ᛮ䛳䛶㡬䛡䜛䛸ᖾ䛔䛷䛩
    䝂䞊䝹タᐃ
    

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61. 䛤㟼⫈䛒䜚䛜䛸䛖䛤䛦䛔䜎䛧䛯
    

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