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新規サービス開発のウラにあるサービスデザイン / Money Forward Design 2019 @Kyoto

新規サービス開発のウラにあるサービスデザイン / Money Forward Design 2019 @Kyoto

「業務システムデザイン勉強会 #3」の登壇資料です。
https://techplay.jp/event/752165

More Decks by イノツメ / Design Program Manager

Other Decks in Design

Transcript

  1. ᪂つ䝃䞊䝡䝇㛤Ⓨ䛾
    䜴䝷䛻䛒䜛䝃䞊䝡䝇䝕䝄䜲䞁
    䝬䝛䞊䝣䜷䝽䞊䝗䝕䝄䜲䝘䞊
    ,QRWVXPH7DNHVKL

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  2. ,QRWVXPH7DNHVKL
    #LQRWDVKLNHVKLNH
    䝬䝛䞊䝣䜷䝽䞊䝗䝡䝆䝛䝇䜹䞁䝟䝙䞊ව
    ♫㛗ᐊ䝕䝄䜲䞁ᡓ␎䜾䝹䞊䝥䛻ᡤᒓ䚹
    ௬᝿㏻㈌ྲྀᘬᡤ䛾䝕䝄䜲䝘䞊䛸䛧䛶ධ♫䚹
    ᖺ᭶䜘䜚㈈ົ఍ィ㡿ᇦ䛾䝕䝄䜲䞁ᢸᙜ䚹

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  3. 8;䜢㧗䜑䜛᪉ἲ䜢ᶍ⣴䛧䛶䛔䜛ே䛻
    ⚾䛯䛱䛾䝃䞊䝡䝇䝕䝄䜲䞁䛾ά⏝᪉ἲ䜢⤂௓䛧䜎䛩
    䛣䛣䛻䛔䜛䜏䛺䛥䜣䛜᫂᪥䛛䜙䝃䞊䝡䝇䝕䝄䜲䞁䜢
    ά⏝䛧䛶䜏䜘䛖䛸ᛮ䛳䛶㡬䛡䜛䛸ᖾ䛔䛷䛩
    䝂䞊䝹タᐃ

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  4. Ɣ 䝬䝛䞊䝣䜷䝽䞊䝗䛻䛴䛔䛶
    Ɣ 䝃䞊䝡䝇䝕䝄䜲䞁䛻䛴䛔䛶
    Ɣ ᪂つ䝃䞊䝡䝇㛤Ⓨ䛾䜴䝷䛻䛒䜛䝃䞊䝡䝇䝕䝄䜲䞁
    ┠ḟ

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  5. Ɣ 䝬䝛䞊䝣䜷䝽䞊䝗䛻䛴䛔䛶
    Ɣ 䝃䞊䝡䝇䝕䝄䜲䞁䛻䛴䛔䛶
    Ɣ ᪂つ䝃䞊䝡䝇㛤Ⓨ䛾䜴䝷䛻䛒䜛䝃䞊䝡䝇䝕䝄䜲䞁
    ┠ḟ

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  6. ♫ྡ ᰴᘧ఍♫䝬䝛䞊䝣䜷䝽䞊䝗
    タ❧ ᖺ᭶
    ୖሙᕷሙ ᮾிドๆྲྀᘬᡤᮾド䝬䝄䞊䝈䛆ドๆ䝁䞊䝗䠖䛇
    ᨭ♫ ໭ᾏ㐨ᨭ♫䚸ᮾ໭ᨭ♫䚸ᮾᾏ䞉໭㝣ᨭ♫䚸ி㒔ᨭ♫䞉ி㒔㛤ⓎᣐⅬ䚸
    㛵すᨭ♫䚸ᗈᓥᨭ♫䚸஑ᕞ䞉Ἀ⦖ᨭ♫
    䜾䝹䞊䝥఍♫ 0).(66$,ᰴᘧ఍♫䚸0)+26+2ᰴᘧ఍♫䚸ᰴᘧ఍♫䜽䝷䝡䝇䚸
    䝬䝛䞊䝣䜷䝽䞊䝗䝣䜯䜲䞁ᰴᘧ఍♫䚸ᰴᘧ఍♫䝘䝺䝑䝆䝷䝪䚸
    䝬䝛䞊䝣䜷䝽䞊䝗䝣䜱䝘䞁䝅䝱䝹ᰴᘧ఍♫䚸ᰴᘧ఍♫䝽䜽䝣䝸䚸
    PLUDLWDONᰴᘧ఍♫䚸䝬䝛䞊䝣䜷䝽䞊䝗䝅䞁䜹ᰴᘧ఍♫䚸
    0RQH\)RUZDUG
    9LHWQDP&R/WG
    ఍♫ᴫせ

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  7. +RPH ; )LQDQFH
    䛚㔠䜢๓䜈䚹ே⏕䜢䜒䛳䛸๓䜈䚹
    䛴䛾஦ᴗ㡿ᇦ
    %XVLQHVV

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  8. ; )LQDQFH
    䛚㔠䜢๓䜈䚹ே⏕䜢䜒䛳䛸๓䜈䚹
    䛴䛾஦ᴗ㡿ᇦ
    +RPH
    %XVLQHVV

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  9. Ɣ 䝬䝛䞊䝣䜷䝽䞊䝗䛻䛴䛔䛶
    Ɣ 䝃䞊䝡䝇䝕䝄䜲䞁䛻䛴䛔䛶
    Ɣ ᪂つ䝃䞊䝡䝇㛤Ⓨ䛾䜴䝷䛻䛒䜛䝃䞊䝡䝇䝕䝄䜲䞁
    ┠ḟ

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  10. 䛭䛾๓䛻䜽䜲䝈

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  11. 䝕䝄䜲䝘䞊䛿
    ᪥䚻䛹䜣䛺௙஦䜢䛧䛶䛔䜛䛸
    ᛮ䛔䜎䛩䛛䠛

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  12. 䝕䝄䜲䝘䞊
    䝕䝄䜲䞁䛩䜛䜂䛸

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  13. 3LQWHUHVW䛷䛂䝕䝄䜲䞁䛃䜢᳨⣴

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  14. *RRJOH᳨⣴䛷䛂䝕䝄䜲䝘䞊䛃䜢᳨⣴

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  15. ۙ
    䝕䝄䜲䝘䞊䠛

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  16. 䝕䝄䜲䝘䞊䛿ᖜᗈ䛔㡿ᇦ䛷ά㌍䛧䛶䛔䜎䛩

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  17. 䝃䞊䝡䝇䝕䝄䜲䞁䛸䛿

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  18. 䝴䞊䝄䞊୰ᚰ䛾䝃䞊䝡䝇䞉䝥䝻䝎䜽䝖䜢㛤Ⓨ䛩䜛䛯䜑䛾䝯䝋䝑䝗䚹
    䝥䝻䝆䜵䜽䝖䛻ᛂ䛨䛶ᰂ㌾䛻㐺ษ䛺ᡭἲ䜢ά⏝䛧䜎䛩䚹
    䝥䝻䝉䝇䛾୍౛
    0RQH\)RUZDUG6HUYLFH'HVLJQ

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  19. 䝏䞊䝮䛾ඹ㏻ㄆ㆑ ከᵝ䛺䜰䜲䝕䜰
    䛴䛾䝫䜲䞁䝖
    ᰂ㌾䛺䝥䝻䝖䝍䜲䝥

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  20. Ɣ 䝬䝛䞊䝣䜷䝽䞊䝗䛻䛴䛔䛶
    Ɣ 䝃䞊䝡䝇䝕䝄䜲䞁䛻䛴䛔䛶
    Ɣ ᪂つ䝃䞊䝡䝇㛤Ⓨ䛾䜴䝷䛻䛒䜛䝃䞊䝡䝇䝕䝄䜲䞁
    ┠ḟ

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  21. ᖺ᭶䝸䝸䞊䝇ணᐃ䛾䝬䝛䞊䝣䜷䝽䞊䝗 䜽䝷䜴䝗఍ィIRU,32䠄௬䠅
    ᪂つ䝃䞊䝡䝇䛸䛿

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  22. ฼⏝䜲䝯䞊䝆

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  23. 䛒䜛᪥䚸♫㛗䛜ྉ䜣䛰
    ⡆␎໬䛧䛯୍౛䛷䛩

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  24. ୖሙ䛻䛿♫ෆᩚഛ䛜ᚲせ䛷䛩
    ⡆␎໬䛧䛯୍౛䛷䛩

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  25. ⛎ఏ䛾䜶䜽䝉䝹䛛䜙䛾⬺༷
    ᴗົศᢸ䛻ྜ䜟䛫䛯ᶒ㝈
    ᢎㄆ䝣䝻䞊䛾ᩚഛ
    ෆ㒊⤫ไ

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  26. 㛤Ⓨ⌧ሙ䛷䛿
    㧗ᗘ䛷」㞧䛺ᶵ⬟㛤Ⓨ䛜
    ồ䜑䜙䜜䜎䛩

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  27. 32䛛䜙䛾┦ㄯ

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  28. ⤒⌮ᴗົ䛾䝨䜲䞁䜢ゎᾘ䛩䜛䛯䜑
    8;䜢㧗䜑䛶ḧ䛧䛔

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  29. 䜶䞁䝆䝙䜰ᚿᮃ䛰䛳䛯䛜
    䛂䜶䞁䝆䝙䜰䛾ໝ䛔䛜䛧䛺䛔䛃䛸
    ゝ䜟䜜⤒⌮㒊䜈
    䛭䜜䛛䜙㛗䛔⤒⌮ே⏕
    ⤒⌮ᴗົ䛻ᙉ䛔䝨䜲䞁䜢ឤ䛨䚸
    ௒ᅇ䝥䝻䝎䜽䝖䜸䞊䝘䞊䜈㌿㌟
    䝥䝻䝎䜽䝖䜸䞊䝘䞊䛾⤂௓

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  30. ゎỴ⟇䛾᳨ウ 䝥䝻䝖䝍䜲䝥
    ㄢ㢟䛾ᐃ⩏
    ⌧≧䛾ㄪᰝ
    8;䜢㧗䜑䜛䛯䜑䛾ྲྀ䜚⤌䜏

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  31. ゎỴ⟇䛾᳨ウ 䝥䝻䝖䝍䜲䝥
    ㄢ㢟䛾ᐃ⩏
    ⌧≧䛾ㄪᰝ
    8;䜢㧗䜑䜛䛯䜑䛾ྲྀ䜚⤌䜏

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  32. 䜲䞁䝍䝡䝳䞊ᑐ㇟⪅

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  33. 䜲䞁䝍䝡䝳䞊ෆᐜ

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  34. ゎỴ⟇䛾᳨ウ 䝥䝻䝖䝍䜲䝥
    ㄢ㢟䛾ᐃ⩏
    ⌧≧䛾ㄪᰝ
    8;䜢㧗䜑䜛䛯䜑䛾ྲྀ䜚⤌䜏

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  35. 䝨䝹䝋䝘䜢䛴䛟䜛

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  36. 䝨䝹䝋䝘䜢䛴䛟䜛⌮⏤
    $RU%䛾㑅ᢥ䜢䛧䛺䛡䜜䜀䛺䜙䛺䛔᫬䚸
    ពᛮỴᐃ䜢䝃䝫䞊䝖䛧䛶䜒䜙䛖䛯䜑

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  37. ᴗົ䛾ὶ䜜䜢ྍど໬

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  38. ᐇ㝿䛾ᵝᏊ

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  39. ᐇ㝿䛾ᵝᏊ

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  40. ᐇ㝿䛾ᵝᏊ

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  41. ᐇ䛿䛣䛣䜎䛷
    ᮾி䛷㐍䜑䛶䛔䜎䛧䛯

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  42. ⪃䛘䛯䜒䛾䜢∦ᡭ䛻

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  43. ி㒔䛻╔䛔䛶
    ᭱ึ䛻䛧䛯䛣䛸

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  44. 䝏䞊䝮䝡䝹䝕䜱䞁䜾

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  45. 䜹䞊䝗䛾ෆᐜ

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  46. 䝏䞊䝮䝡䝹䝕䜱䞁䜾ᚋ

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  47. ඹ᭷䛸㉁ၥ

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  48. 䝥䝻䝆䜵䜽䝖䜢㐍⾜䛩䜛ୖ䛷䛾ㄢ㢟䜢Ὑ䛔ฟ䛩

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  49. ゎỴ⟇䛾᳨ウ 䝥䝻䝖䝍䜲䝥
    ㄢ㢟䛾ᐃ⩏
    ⌧≧䛾ㄪᰝ
    8;䜢㧗䜑䜛䛯䜑䛾ྲྀ䜚⤌䜏

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  50. ⌮᝿ⓗ䛺య㦂䜢ᥥ䛟

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  51. 䜹䝇䝍䝬䞊䝆䝱䞊䝙䞊䝬䝑䝥䛾୍㒊

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  52. ゎỴ⟇䛾᳨ウ 䝥䝻䝖䝍䜲䝥
    ㄢ㢟䛾ᐃ⩏
    ⌧≧䛾ㄪᰝ
    8;䜢㧗䜑䜛䛯䜑䛾ྲྀ䜚⤌䜏

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  53. ⤯㈶㛤Ⓨ୰

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  54. 8;䜢㧗䜑䜛䛯䜑䛾ྲྀ䜚⤌䜏
    ゎỴ⟇䛾᳨ウ 䝥䝻䝖䝍䜲䝥
    ㄢ㢟䛾ᐃ⩏
    ⌧≧䛾ㄪᰝ

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  55. 8;䜢㧗䜑䜛᪉ἲ䜢ᶍ⣴䛧䛶䛔䜛ே䛻
    ⚾䛯䛱䛾䝃䞊䝡䝇䝕䝄䜲䞁䛾ά⏝᪉ἲ䜢⤂௓䛧䜎䛩
    䛣䛣䛻䛔䜛䜏䛺䛥䜣䛜᫂᪥䛛䜙䝃䞊䝡䝇䝕䝄䜲䞁䜢ά⏝
    䛧䛶䜏䜘䛖䛸ᛮ䛳䛶㡬䛡䜛䛸ᖾ䛔䛷䛩
    䝂䞊䝹タᐃ

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  56. 䛤㟼⫈䛒䜚䛜䛸䛖䛤䛦䛔䜎䛧䛯

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