UX design without diversity is NOT UX (v2)

Transcript

1. IS NOT UX UX design (User eXperience) #DiverseUX

2. diversity #DiverseUX

3. di·ver·si·ty /dəˈvərsədē,dīˈvərsədē/ the state of being diverse. #DiverseUX

4. di·ver·si·ty /dəˈvərsədē,dīˈvərsədē/ the state of being diverse. yeah.. thanks a

   lot google the state of being diverse. #DiverseUX

5. di·ver·si·ty /dəˈvərsədē,dīˈvərsədē/ the inclusion of individuals representing more than one

   national origin, color, religion, sexual orientation, etc. #DiverseUX

6. di·ver·si·ty /dəˈvərsədē,dīˈvərsədē/ the inclusion of individuals representing more than one

   national origin, color, religion, sexual orientation, etc. #DiverseUX

7. di·ver·si·ty /dəˈvərsədē,dīˈvərsədē/ the inclusion of individuals representing more than one

   national origin, color, religion, sexual orientation, etc. #DiverseUX

8. di·ver·si·ty /dəˈvərsədē,dīˈvərsədē/ the inclusion of individuals representing more than one

   national origin, color, religion, sexual orientation, etc. xonecole.com #DiverseUX

9. di·ver·si·ty /dəˈvərsədē,dīˈvərsədē/ the inclusion of individuals representing more than one

   national origin, color, religion, sexual orientation, etc. xonecole.com #DiverseUX

10. di·ver·si·ty /dəˈvərsədē,dīˈvərsədē/ the inclusion of individuals representing more than one

    national origin, color, religion, sexual orientation, etc. #DiverseUX

11. di·ver·si·ty /dəˈvərsədē,dīˈvərsədē/ the inclusion of individuals representing more than one

    national origin, color, religion, sexual orientation, etc. gender

12. di·ver·si·ty /dəˈvərsədē,dīˈvərsədē/ the inclusion of individuals representing more than one

    national origin, color, religion, sexual orientation, etc. gender

13. di·ver·si·ty /dəˈvərsədē,dīˈvərsədē/ the inclusion of individuals representing more than one

    national origin, color, religion, sexual orientation, etc. gender, age/generation #DiverseUX

14. di·ver·si·ty /dəˈvərsədē,dīˈvərsədē/ the inclusion of individuals representing more than one

    national origin, color, religion, sexual orientation, etc. gender, age/generation #DiverseUX

15. di·ver·si·ty /dəˈvərsədē,dīˈvərsədē/ the inclusion of individuals representing more than one

    national origin, color, religion, sexual orientation, etc. gender, age/generation, various levels of physical and/or cognitive abilities #DiverseUX

16. di·ver·si·ty /dəˈvərsədē,dīˈvərsədē/ the inclusion of individuals representing more than one

    national origin, color, religion, sexual orientation, etc. gender, age/generation, various levels of physical and/or cognitive abilities, mental illness, emotional, sensory, & personality disorders #DiverseUX

17. Diversity is about inclusion & belonging WE ARE FAMILY #DiverseUX

18. 1. A,B,C Assumptions, Bias & Consequences #DiverseUX

19. –Facebook “Hey, you need to use your real name”* *totally

    paraphrasing #DiverseUX

20. zehabesha.com globalnews.ca #DiverseUX

21. Shane Creepingbear Dana Lone Hill lastrealindians.com twitter.com/Creepingbear #DiverseUX

22. –Facebook “Oops.”* *still totally paraphrasing #DiverseUX

23. 2. A11y Usability & Accessibility #DiverseUX

24. 2. Accessibility Usability & Accessibility #DiverseUX

25. Disability #DiverseUX

26. Different ability Image by Leeds Grand Theatre #DiverseUX

27. #DiverseUX

28. Usability so... can you have accessibility? without NO #DiverseUX

29. Usability ===* Accessibility *triple equal sign means strict equal #DiverseUX

30. 3. Cognitive bias It's all subjective #DiverseUX

31. Cognitive bias Individuals create their own "subjective social reality" from

    their perception of the input. #DiverseUX

32. Cognitive bias Individuals create their own "subjective social reality" from

    their perception of the input. coglode.com #DiverseUX

33. Cognitive bias Individuals create their own "subjective social reality" from

    their perception of the input. #WCUS tapps.us/cognitive-bias

34. Unconscious bias social stereotypes of groups or individuals organizing by

    categorizing things, people, groups #DiverseUX

35. vox.com reuters.com twitter.com/nke_ise gizmodo.com

36. refinery29.com #DiverseUX

37. emojipedia.org #DiverseUX

38. 3.5Facial Recognition, Machine Learning, AI... Oh my! #DiverseUX

39. None

40. Joy Buolamwini Researcher M.I.T. Media Lab #DiverseUX

41. % Error Lighter-skinned males 1% Subject #DiverseUX

42. % Error Lighter-skinned males 1% Subject Lighter-skinned females 7% #DiverseUX

43. % Error Lighter-skinned males 1% Subject Lighter-skinned females 7% 12%

    Darker-skinned males #DiverseUX

44. % Error Lighter-skinned males 1% Subject Lighter-skinned females 7% 12%

    Darker-skinned males Darker-skinned females 35% #DiverseUX

45. % Error Lighter-skinned males 1% Subject Lighter-skinned females 7% 12%

    Darker-skinned males Darker-skinned females 35% And this is just errors in identifying the subject's GENDER #DiverseUX

46. % Error Lighter-skinned males 1% Subject Lighter-skinned females 7% 12%

    Darker-skinned males Darker-skinned females 35% And this is just errors in identifying the subject's GENDER THAT'S A PROBLEM! #DiverseUX

47. Just because we CAN do something, doesn't mean we SHOULD

    do it. #DiverseUX

48. Here's where you come in #DiverseUX

49. Show up #DiverseUX

50. Show up, speak up #DiverseUX

51. Show up, speak up & make room #DiverseUX

52. "diversity only exists in cheesy stock photos" rawpixel.com #DiverseUX

53. Diversity is hard #DiverseUX

54. Diversity is hard Why? #DiverseUX

55. Change #DiverseUX

56. Change Environment #DiverseUX

57. Change Environment Language #DiverseUX

58. Change Environment Language Systems/Processes #DiverseUX

59. Change Environment Language Systems/Processes Attitudes #DiverseUX

60. It's a people problem Lack of diversity in tech is

    not a tech problem... #DiverseUX

61. It's a people problem Lack of diversity in tech is

    not a tech problem... Environment Language Systems/Processes Attitudes #DiverseUX

62. It's an empathy problem Lack of diversity in tech is

    not a tech problem... Environment Language Systems/Processes Attitudes #DiverseUX

63. em·pa·thy /ˈempəTHē/ the ability to understand and share the feelings

    of another #DiverseUX

64. empathy is needed in UX diversity is important to UX

    empathy diversity #DiverseUX

65. empathy is needed in UX diversity is important to UX

    empathy diversity Life Life #DiverseUX

66. empathy is needed in UX diversity is important to UX

    empathy diversity Life Life #DiverseUX

67. empathy diversity #DiverseUX

68. Any questions? THESE SLIDES CAN BE FOUND AT SPEAKERDECK.COM/TAPPS @tapps

    @tapps @therealtapps tapps.design

69. UX design IS NOT UX THESE SLIDES CAN BE FOUND

    AT SPEAKERDECK.COM/TAPPS @tapps @tapps @therealtapps tapps.design

70. UX design IS NOT UX Thank you! THESE SLIDES CAN

    BE FOUND AT SPEAKERDECK.COM/TAPPS @tapps @tapps @therealtapps tapps.design