UX design without diversity is NOT UX (v2)

v.2 - given at WordCamp Ann Arbor 2019

Transcript

1. IS NOT UX UX design (User eXperience) #DiverseUX
2. diversity #DiverseUX
3. di·ver·si·ty /dəˈvərsədē,dīˈvərsədē/ the state of being diverse. #DiverseUX
4. di·ver·si·ty /dəˈvərsədē,dīˈvərsədē/ the state of being diverse. yeah.. thanks a lot google the state of being diverse. #DiverseUX
5. di·ver·si·ty /dəˈvərsədē,dīˈvərsədē/ the inclusion of individuals representing more than one national origin, color, religion, sexual orientation, etc. #DiverseUX
6. di·ver·si·ty /dəˈvərsədē,dīˈvərsədē/ the inclusion of individuals representing more than one national origin, color, religion, sexual orientation, etc. #DiverseUX
7. di·ver·si·ty /dəˈvərsədē,dīˈvərsədē/ the inclusion of individuals representing more than one national origin, color, religion, sexual orientation, etc. #DiverseUX
8. di·ver·si·ty /dəˈvərsədē,dīˈvərsədē/ the inclusion of individuals representing more than one national origin, color, religion, sexual orientation, etc. xonecole.com #DiverseUX
9. di·ver·si·ty /dəˈvərsədē,dīˈvərsədē/ the inclusion of individuals representing more than one national origin, color, religion, sexual orientation, etc. xonecole.com #DiverseUX
10. di·ver·si·ty /dəˈvərsədē,dīˈvərsədē/ the inclusion of individuals representing more than one national origin, color, religion, sexual orientation, etc. #DiverseUX
11. di·ver·si·ty /dəˈvərsədē,dīˈvərsədē/ the inclusion of individuals representing more than one national origin, color, religion, sexual orientation, etc. gender
12. di·ver·si·ty /dəˈvərsədē,dīˈvərsədē/ the inclusion of individuals representing more than one national origin, color, religion, sexual orientation, etc. gender
13. di·ver·si·ty /dəˈvərsədē,dīˈvərsədē/ the inclusion of individuals representing more than one national origin, color, religion, sexual orientation, etc. gender, age/generation #DiverseUX
14. di·ver·si·ty /dəˈvərsədē,dīˈvərsədē/ the inclusion of individuals representing more than one national origin, color, religion, sexual orientation, etc. gender, age/generation #DiverseUX
15. di·ver·si·ty /dəˈvərsədē,dīˈvərsədē/ the inclusion of individuals representing more than one national origin, color, religion, sexual orientation, etc. gender, age/generation, various levels of physical and/or cognitive abilities #DiverseUX
16. di·ver·si·ty /dəˈvərsədē,dīˈvərsədē/ the inclusion of individuals representing more than one national origin, color, religion, sexual orientation, etc. gender, age/generation, various levels of physical and/or cognitive abilities, mental illness, emotional, sensory, & personality disorders #DiverseUX
17. Diversity is about inclusion & belonging WE ARE FAMILY #DiverseUX
18. 1. A,B,C Assumptions, Bias & Consequences #DiverseUX
19. –Facebook “Hey, you need to use your real name”* *totally paraphrasing #DiverseUX
20. zehabesha.com globalnews.ca #DiverseUX
21. Shane Creepingbear Dana Lone Hill lastrealindians.com twitter.com/Creepingbear #DiverseUX
22. –Facebook “Oops.”* *still totally paraphrasing #DiverseUX
23. 2. A11y Usability & Accessibility #DiverseUX
24. 2. Accessibility Usability & Accessibility #DiverseUX
25. Disability #DiverseUX
26. Different ability Image by Leeds Grand Theatre #DiverseUX
27. #DiverseUX
28. Usability so... can you have accessibility? without NO #DiverseUX
29. Usability ===* Accessibility *triple equal sign means strict equal #DiverseUX
30. 3. Cognitive bias It's all subjective #DiverseUX
31. Cognitive bias Individuals create their own "subjective social reality" from their perception of the input. #DiverseUX
32. Cognitive bias Individuals create their own "subjective social reality" from their perception of the input. coglode.com #DiverseUX
33. Cognitive bias Individuals create their own "subjective social reality" from their perception of the input. #WCUS tapps.us/cognitive-bias
34. Unconscious bias social stereotypes of groups or individuals organizing by categorizing things, people, groups #DiverseUX
35. vox.com reuters.com twitter.com/nke_ise gizmodo.com
36. refinery29.com #DiverseUX
37. emojipedia.org #DiverseUX
38. 3.5Facial Recognition, Machine Learning, AI... Oh my! #DiverseUX
40. Joy Buolamwini Researcher M.I.T. Media Lab #DiverseUX
41. % Error Lighter-skinned males 1% Subject #DiverseUX
42. % Error Lighter-skinned males 1% Subject Lighter-skinned females 7% #DiverseUX
43. % Error Lighter-skinned males 1% Subject Lighter-skinned females 7% 12% Darker-skinned males #DiverseUX
44. % Error Lighter-skinned males 1% Subject Lighter-skinned females 7% 12% Darker-skinned males Darker-skinned females 35% #DiverseUX
45. % Error Lighter-skinned males 1% Subject Lighter-skinned females 7% 12% Darker-skinned males Darker-skinned females 35% And this is just errors in identifying the subject's GENDER #DiverseUX
46. % Error Lighter-skinned males 1% Subject Lighter-skinned females 7% 12% Darker-skinned males Darker-skinned females 35% And this is just errors in identifying the subject's GENDER THAT'S A PROBLEM! #DiverseUX
47. Just because we CAN do something, doesn't mean we SHOULD do it. #DiverseUX
48. Here's where you come in #DiverseUX
49. Show up #DiverseUX
50. Show up, speak up #DiverseUX
51. Show up, speak up & make room #DiverseUX
52. "diversity only exists in cheesy stock photos" rawpixel.com #DiverseUX
53. Diversity is hard #DiverseUX
54. Diversity is hard Why? #DiverseUX
55. Change #DiverseUX
56. Change Environment #DiverseUX
57. Change Environment Language #DiverseUX
58. Change Environment Language Systems/Processes #DiverseUX
59. Change Environment Language Systems/Processes Attitudes #DiverseUX
60. It's a people problem Lack of diversity in tech is not a tech problem... #DiverseUX
61. It's a people problem Lack of diversity in tech is not a tech problem... Environment Language Systems/Processes Attitudes #DiverseUX
62. It's an empathy problem Lack of diversity in tech is not a tech problem... Environment Language Systems/Processes Attitudes #DiverseUX
63. em·pa·thy /ˈempəTHē/ the ability to understand and share the feelings of another #DiverseUX
64. empathy is needed in UX diversity is important to UX empathy diversity #DiverseUX
65. empathy is needed in UX diversity is important to UX empathy diversity Life Life #DiverseUX
66. empathy is needed in UX diversity is important to UX empathy diversity Life Life #DiverseUX
67. empathy diversity #DiverseUX
68. Any questions? THESE SLIDES CAN BE FOUND AT SPEAKERDECK.COM/TAPPS @tapps @tapps @therealtapps tapps.design
69. UX design IS NOT UX THESE SLIDES CAN BE FOUND AT SPEAKERDECK.COM/TAPPS @tapps @tapps @therealtapps tapps.design
70. UX design IS NOT UX Thank you! THESE SLIDES CAN BE FOUND AT SPEAKERDECK.COM/TAPPS @tapps @tapps @therealtapps tapps.design