UX design without diversity is NOT UX (v2)

A2769f5bf01a40a449c370fced88e9a2?s=47 tapps
August 25, 2019
Design
3
42

UX design without diversity is NOT UX (v2)

v.2 - given at WordCamp Ann Arbor 2019

A2769f5bf01a40a449c370fced88e9a2?s=128

tapps

August 25, 2019
Tweet

Want more?

A2769f5bf01a40a449c370fced88e9a2?s=48 tapps
3
66
A2769f5bf01a40a449c370fced88e9a2?s=48 tapps
1
34
A2769f5bf01a40a449c370fced88e9a2?s=48 tapps
0
55
3ab1249be442027903e1180025340b3f?s=48 reverentgeek
7
390
A9a491b0fcbe0fbce3d64063a37add99?s=48 rmw
1
220
766b9746b59e6f09e280cd33cf4ed419?s=48 skipperchong
0
140
61857dafbd287b3027c4dcea9008ad3c?s=48 carmenhchung
6
270
06f8b41980eb4c577fa40c41d5030c19?s=48 keathley
5
200
C0390e8b11079f8761c0cd3274ed61cb?s=48 productmarketing
3
280
C35e01544a0dd94a2cf1619ee8a42ebb?s=48 clairelew
3
520
6bb82b13cda86d3b821fa44100335ddf?s=48 thoeni
1
150
B3ace07412a5178ea778e7eec161fc0a?s=48 jcasabona
4
240

Transcript

  1. 1.

    IS NOT UX UX design (User eXperience) #DiverseUX

  2. 2.

    diversity #DiverseUX

  3. 3.

    di·ver·si·ty /dəˈvərsədē,dīˈvərsədē/ the state of being diverse. #DiverseUX

  4. 4.

    di·ver·si·ty /dəˈvərsədē,dīˈvərsədē/ the state of being diverse. yeah.. thanks a

    lot google the state of being diverse. #DiverseUX
  5. 5.

    di·ver·si·ty /dəˈvərsədē,dīˈvərsədē/ the inclusion of individuals representing more than one

    national origin, color, religion, sexual orientation, etc. #DiverseUX
  6. 6.

    di·ver·si·ty /dəˈvərsədē,dīˈvərsədē/ the inclusion of individuals representing more than one

    national origin, color, religion, sexual orientation, etc. #DiverseUX
  7. 7.

    di·ver·si·ty /dəˈvərsədē,dīˈvərsədē/ the inclusion of individuals representing more than one

    national origin, color, religion, sexual orientation, etc. #DiverseUX
  8. 8.

    di·ver·si·ty /dəˈvərsədē,dīˈvərsədē/ the inclusion of individuals representing more than one

    national origin, color, religion, sexual orientation, etc. xonecole.com #DiverseUX
  9. 9.

    di·ver·si·ty /dəˈvərsədē,dīˈvərsədē/ the inclusion of individuals representing more than one

    national origin, color, religion, sexual orientation, etc. xonecole.com #DiverseUX
  10. 10.

    di·ver·si·ty /dəˈvərsədē,dīˈvərsədē/ the inclusion of individuals representing more than one

    national origin, color, religion, sexual orientation, etc. #DiverseUX
  11. 11.

    di·ver·si·ty /dəˈvərsədē,dīˈvərsədē/ the inclusion of individuals representing more than one

    national origin, color, religion, sexual orientation, etc. gender
  12. 12.

    di·ver·si·ty /dəˈvərsədē,dīˈvərsədē/ the inclusion of individuals representing more than one

    national origin, color, religion, sexual orientation, etc. gender
  13. 13.

    di·ver·si·ty /dəˈvərsədē,dīˈvərsədē/ the inclusion of individuals representing more than one

    national origin, color, religion, sexual orientation, etc. gender, age/generation #DiverseUX
  14. 14.

    di·ver·si·ty /dəˈvərsədē,dīˈvərsədē/ the inclusion of individuals representing more than one

    national origin, color, religion, sexual orientation, etc. gender, age/generation #DiverseUX
  15. 15.

    di·ver·si·ty /dəˈvərsədē,dīˈvərsədē/ the inclusion of individuals representing more than one

    national origin, color, religion, sexual orientation, etc. gender, age/generation, various levels of physical and/or cognitive abilities #DiverseUX
  16. 16.

    di·ver·si·ty /dəˈvərsədē,dīˈvərsədē/ the inclusion of individuals representing more than one

    national origin, color, religion, sexual orientation, etc. gender, age/generation, various levels of physical and/or cognitive abilities, mental illness, emotional, sensory, & personality disorders #DiverseUX
  17. 17.

    Diversity is about inclusion & belonging WE ARE FAMILY #DiverseUX

  18. 18.

    1. A,B,C Assumptions, Bias & Consequences #DiverseUX

  19. 19.

    –Facebook “Hey, you need to use your real name”* *totally

    paraphrasing #DiverseUX
  20. 20.

    zehabesha.com globalnews.ca #DiverseUX

  21. 21.

    Shane Creepingbear Dana Lone Hill lastrealindians.com twitter.com/Creepingbear #DiverseUX

  22. 22.

    –Facebook “Oops.”* *still totally paraphrasing #DiverseUX

  23. 23.

    2. A11y Usability & Accessibility #DiverseUX

  24. 24.

    2. Accessibility Usability & Accessibility #DiverseUX

  25. 25.

    Disability #DiverseUX

  26. 26.

    Different ability Image by Leeds Grand Theatre #DiverseUX

  27. 27.

    #DiverseUX

  28. 28.

    Usability so... can you have accessibility? without NO #DiverseUX

  29. 29.

    Usability ===* Accessibility *triple equal sign means strict equal #DiverseUX

  30. 30.

    3. Cognitive bias It's all subjective #DiverseUX

  31. 31.

    Cognitive bias Individuals create their own "subjective social reality" from

    their perception of the input. #DiverseUX
  32. 32.

    Cognitive bias Individuals create their own "subjective social reality" from

    their perception of the input. coglode.com #DiverseUX
  33. 33.

    Cognitive bias Individuals create their own "subjective social reality" from

    their perception of the input. #WCUS tapps.us/cognitive-bias
  34. 34.

    Unconscious bias social stereotypes of groups or individuals organizing by

    categorizing things, people, groups #DiverseUX
  35. 35.

    vox.com reuters.com twitter.com/nke_ise gizmodo.com

  36. 36.

    refinery29.com #DiverseUX

  37. 37.

    emojipedia.org #DiverseUX

  38. 38.

    3.5Facial Recognition, Machine Learning, AI... Oh my! #DiverseUX

  39. 39.
    None
  40. 40.

    Joy Buolamwini Researcher M.I.T. Media Lab #DiverseUX

  41. 41.

    % Error Lighter-skinned males 1% Subject #DiverseUX

  42. 42.

    % Error Lighter-skinned males 1% Subject Lighter-skinned females 7% #DiverseUX

  43. 43.

    % Error Lighter-skinned males 1% Subject Lighter-skinned females 7% 12%

    Darker-skinned males #DiverseUX
  44. 44.

    % Error Lighter-skinned males 1% Subject Lighter-skinned females 7% 12%

    Darker-skinned males Darker-skinned females 35% #DiverseUX
  45. 45.

    % Error Lighter-skinned males 1% Subject Lighter-skinned females 7% 12%

    Darker-skinned males Darker-skinned females 35% And this is just errors in identifying the subject's GENDER #DiverseUX
  46. 46.

    % Error Lighter-skinned males 1% Subject Lighter-skinned females 7% 12%

    Darker-skinned males Darker-skinned females 35% And this is just errors in identifying the subject's GENDER THAT'S A PROBLEM! #DiverseUX
  47. 47.

    Just because we CAN do something, doesn't mean we SHOULD

    do it. #DiverseUX
  48. 48.

    Here's where you come in #DiverseUX

  49. 49.

    Show up #DiverseUX

  50. 50.

    Show up, speak up #DiverseUX

  51. 51.

    Show up, speak up & make room #DiverseUX

  52. 52.

    "diversity only exists in cheesy stock photos" rawpixel.com #DiverseUX

  53. 53.

    Diversity is hard #DiverseUX

  54. 54.

    Diversity is hard Why? #DiverseUX

  55. 55.

    Change #DiverseUX

  56. 56.

    Change Environment #DiverseUX

  57. 57.

    Change Environment Language #DiverseUX

  58. 58.

    Change Environment Language Systems/Processes #DiverseUX

  59. 59.

    Change Environment Language Systems/Processes Attitudes #DiverseUX

  60. 60.

    It's a people problem Lack of diversity in tech is

    not a tech problem... #DiverseUX
  61. 61.

    It's a people problem Lack of diversity in tech is

    not a tech problem... Environment Language Systems/Processes Attitudes #DiverseUX
  62. 62.

    It's an empathy problem Lack of diversity in tech is

    not a tech problem... Environment Language Systems/Processes Attitudes #DiverseUX
  63. 63.

    em·pa·thy /ˈempəTHē/ the ability to understand and share the feelings

    of another #DiverseUX
  64. 64.

    empathy is needed in UX diversity is important to UX

    empathy diversity #DiverseUX
  65. 65.

    empathy is needed in UX diversity is important to UX

    empathy diversity Life Life #DiverseUX
  66. 66.

    empathy is needed in UX diversity is important to UX

    empathy diversity Life Life #DiverseUX
  67. 67.

    empathy diversity #DiverseUX

  68. 68.

    Any questions? THESE SLIDES CAN BE FOUND AT SPEAKERDECK.COM/TAPPS @tapps

    @tapps @therealtapps tapps.design
  69. 69.

    UX design IS NOT UX THESE SLIDES CAN BE FOUND

    AT SPEAKERDECK.COM/TAPPS @tapps @tapps @therealtapps tapps.design
  70. 70.

    UX design IS NOT UX Thank you! THESE SLIDES CAN

    BE FOUND AT SPEAKERDECK.COM/TAPPS @tapps @tapps @therealtapps tapps.design