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UX design without diversity is NOT UX (v2)

A2769f5bf01a40a449c370fced88e9a2?s=47 tapps
August 25, 2019

UX design without diversity is NOT UX (v2)

v.2 - given at WordCamp Ann Arbor 2019

A2769f5bf01a40a449c370fced88e9a2?s=128

tapps

August 25, 2019
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  1. IS NOT UX UX design (User eXperience) #DiverseUX

  2. diversity #DiverseUX

  3. di·ver·si·ty /dəˈvərsədē,dīˈvərsədē/ the state of being diverse. #DiverseUX

  4. di·ver·si·ty /dəˈvərsədē,dīˈvərsədē/ the state of being diverse. yeah.. thanks a

    lot google the state of being diverse. #DiverseUX
  5. di·ver·si·ty /dəˈvərsədē,dīˈvərsədē/ the inclusion of individuals representing more than one

    national origin, color, religion, sexual orientation, etc. #DiverseUX
  6. di·ver·si·ty /dəˈvərsədē,dīˈvərsədē/ the inclusion of individuals representing more than one

    national origin, color, religion, sexual orientation, etc. #DiverseUX
  7. di·ver·si·ty /dəˈvərsədē,dīˈvərsədē/ the inclusion of individuals representing more than one

    national origin, color, religion, sexual orientation, etc. #DiverseUX
  8. di·ver·si·ty /dəˈvərsədē,dīˈvərsədē/ the inclusion of individuals representing more than one

    national origin, color, religion, sexual orientation, etc. xonecole.com #DiverseUX
  9. di·ver·si·ty /dəˈvərsədē,dīˈvərsədē/ the inclusion of individuals representing more than one

    national origin, color, religion, sexual orientation, etc. xonecole.com #DiverseUX
  10. di·ver·si·ty /dəˈvərsədē,dīˈvərsədē/ the inclusion of individuals representing more than one

    national origin, color, religion, sexual orientation, etc. #DiverseUX
  11. di·ver·si·ty /dəˈvərsədē,dīˈvərsədē/ the inclusion of individuals representing more than one

    national origin, color, religion, sexual orientation, etc. gender
  12. di·ver·si·ty /dəˈvərsədē,dīˈvərsədē/ the inclusion of individuals representing more than one

    national origin, color, religion, sexual orientation, etc. gender
  13. di·ver·si·ty /dəˈvərsədē,dīˈvərsədē/ the inclusion of individuals representing more than one

    national origin, color, religion, sexual orientation, etc. gender, age/generation #DiverseUX
  14. di·ver·si·ty /dəˈvərsədē,dīˈvərsədē/ the inclusion of individuals representing more than one

    national origin, color, religion, sexual orientation, etc. gender, age/generation #DiverseUX
  15. di·ver·si·ty /dəˈvərsədē,dīˈvərsədē/ the inclusion of individuals representing more than one

    national origin, color, religion, sexual orientation, etc. gender, age/generation, various levels of physical and/or cognitive abilities #DiverseUX
  16. di·ver·si·ty /dəˈvərsədē,dīˈvərsədē/ the inclusion of individuals representing more than one

    national origin, color, religion, sexual orientation, etc. gender, age/generation, various levels of physical and/or cognitive abilities, mental illness, emotional, sensory, & personality disorders #DiverseUX
  17. Diversity is about inclusion & belonging WE ARE FAMILY #DiverseUX

  18. 1. A,B,C Assumptions, Bias & Consequences #DiverseUX

  19. –Facebook “Hey, you need to use your real name”* *totally

    paraphrasing #DiverseUX
  20. zehabesha.com globalnews.ca #DiverseUX

  21. Shane Creepingbear Dana Lone Hill lastrealindians.com twitter.com/Creepingbear #DiverseUX

  22. –Facebook “Oops.”* *still totally paraphrasing #DiverseUX

  23. 2. A11y Usability & Accessibility #DiverseUX

  24. 2. Accessibility Usability & Accessibility #DiverseUX

  25. Disability #DiverseUX

  26. Different ability Image by Leeds Grand Theatre #DiverseUX

  27. #DiverseUX

  28. Usability so... can you have accessibility? without NO #DiverseUX

  29. Usability ===* Accessibility *triple equal sign means strict equal #DiverseUX

  30. 3. Cognitive bias It's all subjective #DiverseUX

  31. Cognitive bias Individuals create their own "subjective social reality" from

    their perception of the input. #DiverseUX
  32. Cognitive bias Individuals create their own "subjective social reality" from

    their perception of the input. coglode.com #DiverseUX
  33. Cognitive bias Individuals create their own "subjective social reality" from

    their perception of the input. #WCUS tapps.us/cognitive-bias
  34. Unconscious bias social stereotypes of groups or individuals organizing by

    categorizing things, people, groups #DiverseUX
  35. vox.com reuters.com twitter.com/nke_ise gizmodo.com

  36. refinery29.com #DiverseUX

  37. emojipedia.org #DiverseUX

  38. 3.5Facial Recognition, Machine Learning, AI... Oh my! #DiverseUX

  39. None
  40. Joy Buolamwini Researcher M.I.T. Media Lab #DiverseUX

  41. % Error Lighter-skinned males 1% Subject #DiverseUX

  42. % Error Lighter-skinned males 1% Subject Lighter-skinned females 7% #DiverseUX

  43. % Error Lighter-skinned males 1% Subject Lighter-skinned females 7% 12%

    Darker-skinned males #DiverseUX
  44. % Error Lighter-skinned males 1% Subject Lighter-skinned females 7% 12%

    Darker-skinned males Darker-skinned females 35% #DiverseUX
  45. % Error Lighter-skinned males 1% Subject Lighter-skinned females 7% 12%

    Darker-skinned males Darker-skinned females 35% And this is just errors in identifying the subject's GENDER #DiverseUX
  46. % Error Lighter-skinned males 1% Subject Lighter-skinned females 7% 12%

    Darker-skinned males Darker-skinned females 35% And this is just errors in identifying the subject's GENDER THAT'S A PROBLEM! #DiverseUX
  47. Just because we CAN do something, doesn't mean we SHOULD

    do it. #DiverseUX
  48. Here's where you come in #DiverseUX

  49. Show up #DiverseUX

  50. Show up, speak up #DiverseUX

  51. Show up, speak up & make room #DiverseUX

  52. "diversity only exists in cheesy stock photos" rawpixel.com #DiverseUX

  53. Diversity is hard #DiverseUX

  54. Diversity is hard Why? #DiverseUX

  55. Change #DiverseUX

  56. Change Environment #DiverseUX

  57. Change Environment Language #DiverseUX

  58. Change Environment Language Systems/Processes #DiverseUX

  59. Change Environment Language Systems/Processes Attitudes #DiverseUX

  60. It's a people problem Lack of diversity in tech is

    not a tech problem... #DiverseUX
  61. It's a people problem Lack of diversity in tech is

    not a tech problem... Environment Language Systems/Processes Attitudes #DiverseUX
  62. It's an empathy problem Lack of diversity in tech is

    not a tech problem... Environment Language Systems/Processes Attitudes #DiverseUX
  63. em·pa·thy /ˈempəTHē/ the ability to understand and share the feelings

    of another #DiverseUX
  64. empathy is needed in UX diversity is important to UX

    empathy diversity #DiverseUX
  65. empathy is needed in UX diversity is important to UX

    empathy diversity Life Life #DiverseUX
  66. empathy is needed in UX diversity is important to UX

    empathy diversity Life Life #DiverseUX
  67. empathy diversity #DiverseUX

  68. Any questions? THESE SLIDES CAN BE FOUND AT SPEAKERDECK.COM/TAPPS @tapps

    @tapps @therealtapps tapps.design
  69. UX design IS NOT UX THESE SLIDES CAN BE FOUND

    AT SPEAKERDECK.COM/TAPPS @tapps @tapps @therealtapps tapps.design
  70. UX design IS NOT UX Thank you! THESE SLIDES CAN

    BE FOUND AT SPEAKERDECK.COM/TAPPS @tapps @tapps @therealtapps tapps.design