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UX Design Without Diversity Is Not UX
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tapps
December 08, 2018
Design
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UX Design Without Diversity Is Not UX
WordCamp US 2018
tapps
December 08, 2018
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Transcript
IS NOT UX UX design (User eXperience) #WCUS
@tapps / slides tweeted here #WCUS
diversity #WCUS
#WCUS
di·ver·si·ty /dəˈvərsədē,dīˈvərsədē/ the state of being diverse. #WCUS
di·ver·si·ty /dəˈvərsədē,dīˈvərsədē/ the state of being diverse. the state of
being diverse. #WCUS
di·ver·si·ty /dəˈvərsədē,dīˈvərsədē/ the state of being diverse. yeah.. thanks a
lot google the state of being diverse. #WCUS
di·ver·si·ty /dəˈvərsədē,dīˈvərsədē/ the inclusion of individuals representing more than one
national origin, color, religion, sexual orientation, etc. #WCUS
di·ver·si·ty /dəˈvərsədē,dīˈvərsədē/ the inclusion of individuals representing more than one
national origin, color, religion, sexual orientation, etc. #WCUS
di·ver·si·ty /dəˈvərsədē,dīˈvərsədē/ the inclusion of individuals representing more than one
national origin, color, religion, sexual orientation, etc. #WCUS
di·ver·si·ty /dəˈvərsədē,dīˈvərsədē/ the inclusion of individuals representing more than one
national origin, color, religion, sexual orientation, etc. xonecole.com #WCUS
di·ver·si·ty /dəˈvərsədē,dīˈvərsədē/ the inclusion of individuals representing more than one
national origin, color, religion, sexual orientation, etc. xonecole.com #WCUS
di·ver·si·ty /dəˈvərsədē,dīˈvərsədē/ the inclusion of individuals representing more than one
national origin, color, religion, sexual orientation, etc. xonecole.com #WCUS
di·ver·si·ty /dəˈvərsədē,dīˈvərsədē/ the inclusion of individuals representing more than one
national origin, color, religion, sexual orientation, etc. xonecole.com #WCUS
di·ver·si·ty /dəˈvərsədē,dīˈvərsədē/ the inclusion of individuals representing more than one
national origin, color, religion, sexual orientation, etc. xonecole.com #WCUS
di·ver·si·ty /dəˈvərsədē,dīˈvərsədē/ the inclusion of individuals representing more than one
national origin, color, religion, sexual orientation, etc. xonecole.com #WCUS
di·ver·si·ty /dəˈvərsədē,dīˈvərsədē/ the inclusion of individuals representing more than one
national origin, color, religion, sexual orientation, etc. #WCUS
di·ver·si·ty /dəˈvərsədē,dīˈvərsədē/ the inclusion of individuals representing more than one
national origin, color, religion, sexual orientation, etc. #WCUS gender
di·ver·si·ty /dəˈvərsədē,dīˈvərsədē/ the inclusion of individuals representing more than one
national origin, color, religion, sexual orientation, etc. #WCUS gender
di·ver·si·ty /dəˈvərsədē,dīˈvərsədē/ the inclusion of individuals representing more than one
national origin, color, religion, sexual orientation, etc. #WCUS gender, age/generation
di·ver·si·ty /dəˈvərsədē,dīˈvərsədē/ the inclusion of individuals representing more than one
national origin, color, religion, sexual orientation, etc. #WCUS gender, age/generation
di·ver·si·ty /dəˈvərsədē,dīˈvərsədē/ the inclusion of individuals representing more than one
national origin, color, religion, sexual orientation, etc. #WCUS gender, age/generation, various levels of physical and/or cognitive abilities
di·ver·si·ty /dəˈvərsədē,dīˈvərsədē/ the inclusion of individuals representing more than one
national origin, color, religion, sexual orientation, etc. #WCUS gender, age/generation, various levels of physical and/or cognitive abilities, mental illness, emotional, sensory, & personality disorders
Diversity is about inclusion & belonging #WCUS
Diversity is about inclusion & belonging #WCUS WE ARE FAMILY
1. A,B,C Assumptions, Bias & Consequences #WCUS
–Facebook “Hey, you need to use your real name”* *totally
paraphrasing #WCUS
#WCUS zehabesha.com globalnews.ca
#WCUS Shane Creepingbear Dana Lone Hill lastrealindians.com twitter.com/Creepingbear
–Facebook “Oops.”* *still totally paraphrasing #WCUS
2. A11y Usability & Accessibility #WCUS
2. Accessibility Usability & Accessibility #WCUS
Disability #WCUS
Disability #WCUS
Different ability #WCUS Image by Leeds Grand Theatre
Different ability #WCUS Image by Leeds Grand Theatre
#WCUS
#WCUS
Usability #WCUS
Usability so... can you have accessibility? without #WCUS
Usability so... can you have accessibility? without giphy.com #WCUS
Usability so... can you have accessibility? without giphy.com NO #WCUS
Usability ===* Accessibility #WCUS *triple equal sign means strict equal
3. Cognitive bias It's all subjective #WCUS
Cognitive bias Individuals create their own "subjective social reality" from
their perception of the input. #WCUS
Cognitive bias Individuals create their own "subjective social reality" from
their perception of the input. #WCUS coglode.com
Cognitive bias Individuals create their own "subjective social reality" from
their perception of the input. #WCUS tapps.us/cognitive-bias
Unconscious bias social stereotypes of groups or individuals organizing by
categorizing things, people, groups #WCUS
vox.com reuters.com twitter.com/nke_ise gizmodo.com
refinery29.com
emojipedia.org
Here's where you come in #WCUS
Show up #WCUS
Show up, speak up #WCUS
Show up, speak up & make room #WCUS
"diversity only exists in cheesy stock photos" #WCUS rawpixel.com
Diversity is hard #WCUS
Diversity is hard Why? #WCUS
Change #WCUS
Change Environment #WCUS
Change Environment Language #WCUS
Change Environment Language Systems/Processes #WCUS
Change Environment Language Systems/Processes Attitudes #WCUS
It's a people problem Lack of diversity in tech is
not a tech problem... #WCUS
It's a people problem Lack of diversity in tech is
not a tech problem... Environment Language Systems/Processes Attitudes #WCUS
It's an empathy problem Lack of diversity in tech is
not a tech problem... Environment Language Systems/Processes Attitudes #WCUS
em·pa·thy /ˈempəTHē/ the ability to understand and share the feelings
of another #WCUS
empathy is needed in UX diversity is important to UX
empathy diversity #WCUS
empathy is needed in UX diversity is important to UX
empathy diversity #WCUS Life Life
empathy is needed in UX diversity is important to UX
empathy diversity #WCUS Life Life
empathy diversity #WCUS
empathy diversity #WCUS
#WCUS Any questions? THESE SLIDES CAN BE FOUND AT SPEAKERDECK.COM/TAPPS
@tapps @tapps @therealtapps tapps.design
UX design IS NOT UX #WCUS Thank you! THESE SLIDES
CAN BE FOUND AT SPEAKERDECK.COM/TAPPS @tapps @tapps @therealtapps tapps.design