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DL2022 Aron Tucker & Jane Nguyen - Reimagining leadership teams

uxaustralia
PRO
November 16, 2022

DL2022 Aron Tucker & Jane Nguyen - Reimagining leadership teams

How do we set our future design leaders up for success now and not leave until they become a design leader? Our talk will share how our trials and tribulations of challenging the norm of a leadership team, to ensure we stay true to our principles and break the mold for inclusion.

uxaustralia
PRO

November 16, 2022
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    i f a li e e e a d he ef e ma c ai e . Thi a c i i he j i e f Ca i LIVE a d he a h i ed a e ible f a me a d ma be c ied ed b a he a i h a h i a i . www captionslive com au | captionslive outlook com | UX A a a D L ad 2022 W d da , 16 N b 2022 Ca i ed b : Ti a Fa , Be ade e McG d ic & R a e La e
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    i f a li e e e a d he ef e ma c ai e . Thi a c i i he j i e f Ca i LIVE a d he a h i ed a e ible f a me a d ma be c ied ed b a he a i h a h i a i . Page 113 (AFTERNOON TEA) STEVE BATY: He . Hi e e e. We c e bac . A d e c e he a e i f he af e . A d f he da . U , a i g hi ff hi af e i hi a i e eg e e ha e A a d Ja e f P e e Lab. P ea e j i e i e c i g he he age. Tha b h. (A a e). JANE: Hi e e e. We c e bac . Tha f c i g bac . E e b d i e I h e ' e i h ac a . Y ' e i he a eg, a 3.30 a d ' e had af e ea, hi i e e ai e h . We' e g i g ee hi e gagi g d ' fa a ee ca a e f f he a a af e . We a e g i g a ab ei agi g eade hi ea . We' e a e a diffe e a ach P e e Lab. A ee ge h gh , c e a d fi d e f a cha af e a d . S I' Ja e, I head P e e Lab. A i e bi ab e, I' a de ig e , I d ' c e f a de ig bac g d. I i e i g c e b e , he bigge he b e he e e e eed. I eed f ea e e i ed i ha . S I e a f i e c ea i g high- e f i g ea . Wh ca e e ha he a i g hi g ab high e f a ce ea i . I i e e. S e ea a ab e e. I a i de eade hi de e e beca e i e e eed eadi g a d he i e eadi g a d hi beca e a hi g a d I g a ed ead he ea a P e e Lab. ARON: I' A I a f a de ig bac g d, bab e I d c ide he c a ic bac g d. I fe i e i h de ig a a g age. I de ig ge ci eb i e, c ea ed fa e a b c e a d j ea i ed e
  3. N e ha hi i a edi ed a c

    i f a li e e e a d he ef e ma c ai e . Thi a c i i he j i e f Ca i LIVE a d he a h i ed a e ible f a me a d ma be c ied ed b a he a i h a h i a i . Page 114 da I c d ge aid d ha . S he I j a a a I c d a d a he i ie ha ca e e. I g e a g he a I b ed i e d eade hi I had eade hi acc abi i ie a d I g e I a ' ea e ha d i h he . S , eah, I d Ja e, he , e eed a ab e f he ff e a e d i g a P e e Lab beca e f e he j e , j e e he a fe ea ha bee e ha I i h I had ea ie i ca ee , a d ce ai e hi g ha I a e a i a e ab eei g e he de ig e ha e i hei ca ee . A hi i a be de i g ha i P e e Lab. Wh a e he ? Y a be de i g ha ha de ig g d i h P e e , d e a e e e , a e he g i g gi e P e e . JANE: Did b i g he e e ? Oh G d, di a i e . ARON: Whe I e hi a bi I did ' ea i e e e e aigh af e af e ea, ' e a be ha h g . I did ' ee a e e he e. Ma be a e hi i g ab e e . U f a e e d ' ha e a e e i . T i d f e ai he e he a e c e f a he Ve diag a f he da . We a ed i h he c a ic e a d e h gh , he , i i d f i e a P e e if i ide d . S e i hed i a d, added e a i i a d i a. P e e Lab. Ta e a e bac , e a e a f Ma e G hich ea e ha e eigh he i e b a d a ecia i i hei d ai a d e a ed i c ba ed i e f h e b a d hi d e ha e c e , i b i d c e he bigge ic e, i i j a ie . We a ed i h a g f fi e e e a d ha e ea 40 de ig e . S a g he a a Ja e a ded e' e d e e i e e i g hi g , a d j i e he gic f i hi g he Ve diag a e i d f h gh , e , ha d e ' a e e e, e ' hi . A d ha ' i d f ed
  4. N e ha hi i a edi ed a c

    i f a li e e e a d he ef e ma c ai e . Thi a c i i he j i e f Ca i LIVE a d he a h i ed a e ible f a me a d ma be c ied ed b a he a i h a h i a i . Page 115 da . JANE: Na ha a i a i g j e ab he big f ? S a b ch f d b e f he e -Mac e ie, e -CCD, i e a fe a ace i e De i e. A d e da he ca e e he I a ac i g head f de ig b accide a d he aid ha e ea eed d , e ea eed b i d a eade hi g a ha a e e ea h bec e eade bef e he bec e a e . A f he g ai ed h be "Leade " a d a f f he aid f c i g a e. I h d ha e aid ha a he begi i g. I a a eff b b d e . If ' e g i g ge ffe ded, a e- a i g. S he a ed e a d hi i ec d i e i i g a h c ea e eade hi g a f e e bef e he bec e eade beca e i j b i ead a ea , j b i b i d a ea f eade . S hi i he e hi e ch ca e . I' g i g ead he e . M g e i f ha e had i i a i d f b e a i he i c e de ig a d de ig eade hi . A d be h e a f he e a e i i ed de ig , f e, b I hi ha a f e e ea de e i a e ha i a e be a de ig eade . Agai , I' g i g ha Na ha ac a , i e a f c e ha I' be i g a a f -- i e bef e beca e a de ig eade h e h e de ig ? M . I a de ig a d d c b i e a d I' e I h d i i . S he e' a f hi g i he a bei g a eade e a e a f a i f a d I had a f de ig e c i g e e he a 20 ea a i g "I de e e a ea f he ab e." Whe he ge he ab e he ha e f c i g idea. N beca e he a e id beca e he ha e ' ee a P & L. The a e a f h e c e a i a . S he e i e i d f b e a i f a 20 ea i d f c i a ed i he e g a . S , eb d a ed e ea ie
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    i f a li e e e a d he ef e ma c ai e . Thi a c i i he j i e f Ca i LIVE a d he a h i ed a e ible f a me a d ma be c ied ed b a he a i h a h i a i . Page 116 "Wha a he ac a i i a i f cha ge?" E e b d e ca , i i ea . I d ' h d ' hi i i ea . The hi g I e ab i i hi i c d ha e a e a ice e he e a d ac a ha e i be ea . Tha a bab he f da i ha I i he c ea i g hi c a . A Ma e G e ge e e b d ead he e b . I g ec e d he i h he igh a i g ha he Tea f Tea i a -ba ed beca e i i i e b S a e McC a . ARON: Whe he a i i a i e, i i a . JANE: M ea a e ha ab i . B he b h g h gh hi i ab h c ea e a ea c e ha i -hie a chica b f a , if ha a e e e. We' a ab ha i a i e. A d he he a hi g I hi ha a g ea i i a i . S hi i P e e Lab a d a Ma e G ' b i e c eca d. Thi i ba a ce b i e c eca d. Y ead i f ef igh . S he i a hi g ha I hi f e e h a e c i g i he eade e f i e ha ac a c e a d i ci e i e i a ha di e ified e e e ea . If d ' hi ab he hi g he -- if d ' hi ab he hi g he igh d ' a e e . Sad i e ARON: Wha ha e e ef ? Whe e h gh ab e f he e ea Ja e aid, "We , A , i ce a e he de ig e d ' i be a e i e e i g hea f ." S I had a f ef ec i i a a d gi e hi ea ' he e I a i ed he i h ee he e . Fi e i e i ie ce. A d f e e i ie ce i a ab h i g . A d I' g a ef f Ca i e' eech. I ed ha a ab fee i g
  6. N e ha hi i a edi ed a c

    i f a li e e e a d he ef e ma c ai e . Thi a c i i he j i e f Ca i LIVE a d he a h i ed a e ible f a me a d ma be c ied ed b a he a i h a h i a i . Page 117 beca e I a ab hea ache he e a d I' c i e a ab i a fai bi b I' e e e e i he ha a ed i M da i g fee i g i e he chee ad i he h . A d b F ida , ' e he gi ca ied a e che . B , he hi g ab h i g i h he' i chee i g f he ad. A d he he ec d hi g I a ed ha e i I ha e e ff he e, b I a g i g a ab ie . I g e agai e e hi g I' e i e ed i he a fe da -- i e ed i he a fe da ab ea i g, , b i i e hi g ha I I d be e i . I' be e he I e ie a d he a e ab e, a d e' ge c ica i i a i e, b I ha e e ie ab , , ha i g i e he e I h gh I e ai ed e hi g ea e . We' e a he a e age, e' e he b ge he , a d he e da I c e i a d i i c e e g e i he he di ec i . Ta i g ab i g f h e a d i g i he ffice, e e e a a i i i e he e e e e i d f a i i i g bac i , a d he e a a bi f di -c ec i i g f h e, I h gh e ' ge bac i he ffice, e ' j a ab hi a d e' be a d each he , c ab a e. I ge i he ffice, e e i e ide f he a d e e he he ide f he . S f a ed. I a hea b e . I had ch i e a d eff i hi i g ab h fi e f he b e a d he j e e ' ge i g fi ed. JANE: I igh add ha A f g a h e e e i g he a e jec . Wi h a b e . Sig ifica b e . ARON: T add ha , a a c a P e e Lab i ea ha I' bi ab e f f fi e da a ee , he ea eed i e I a e i f he , b ha i e eed be ade
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    i f a li e e e a d he ef e ma c ai e . Thi a c i i he j i e f Ca i LIVE a d he a h i ed a e ible f a me a d ma be c ied ed b a he a i h a h i a i . Page 118 e e he e. A d ha d e ha d ? I a e e fee e e a d e hea b ea ha I' e i he i e, i e I' e f i ed he e, he eff ha I e ec ed, he e ec a i he eff I i a e he e ha c e he e d a d i j i ' . S , h i g f e i i e i h e e i i j ab h i g , a h gh c i e c i i a be he e, b i h e e h h i i a a d f e I ea h gh e ea g d e f Ja e a e ha i ' ab h i g a d i g e a d bei g be e e e i e. JANE: He' bei g e i d. I a f c ed i he fi ea , ba ica . I h ed he I h d ' ha e. I a e e e e a i e . I did ' he ea a a . I h gh he d e i fe gi e e he e e age I eeded g i ha eade hi ace a d he did . A d I did i e ha ce. A d I' g a ef f A f gi i g e ha i e be h e b he c i ed h f e a d I c i e h f hi . A d I hi ha a gh e a i ha fi ea , b I' be ea h e a ha e e did ' h . We had a c e f e e ea e a a e f ha a d ha a hea b ea i g. ARON: Sec d e i - ( a gh ) - i ab hai . N , i i ab c ica i . U , a d effec i e e f c ica i . I ha e defi i e fe e he a ea I ha e bee i b h f h e i a i , add e i g he ea a d a i g a a fee i g i e B a e Li e a d add e i g he ea a d fee i g i e D a d T . S I h gh ab h - D a d T . A d I h gh h ha i . Thi ha bee ha d. F e, e f a d P e e Lab eade hi ea , i i e hi g e a e be e a b e hi g e i . We ecei ed e feedbac j a ee af e , ha i i , ea a ea a d a ha f f d i g ha e' e
  8. N e ha hi i a edi ed a c

    i f a li e e e a d he ef e ma c ai e . Thi a c i i he j i e f Ca i LIVE a d he a h i ed a e ible f a me a d ma be c ied ed b a he a i h a h i a i . Page 119 bee d i g, ha b i e a , he b i e a ha e he eade hi ea c ea ed a d c ica ed did ' a e e e. A d he d ' h i e a e he . A d, agai , hea b ea . Li e I a e , e f a ed a ha . A d eah I g e i e i i ia ha hea b ea a he e. I a dee f a ed ha a eff , , c ica i g ha , he he i a i a a ge a die ce, a e g , e e i f e e c e i , he j did ' a d. I g e ha I' e ea ab ha i ha e ea ha e eff i -- c af e age he e e j a effec i e c ica i g a d ac a d d he ea , beca e I hi defi i e -- eah, e f bigge e ec a i a , i e, e did he , e c d j a ab he a d i i diffe e bei g i a he e e' e c i g i h hi g a d i i i i g a d he e e i g he i b bb e a d a e a ea a d a i g i d ea c ea a d idi g he i h he c fide ce ha he eed. JANE: S , I a e ha e f f igh ha e ee hi ic e. I i bee I hi Li edI e ece . O e f he hi g e' e d e diffe e a d I g e e a ab i e f e , e a ab f a hie a ch a d I a f e e d ha b ha ' i a e de a di g he diffe e ce be ee a f a hie a ch a d a a hie a ch i i i ab c e beca e a hie a ch ha c e ega d e he he i i f a . Wha he diffe e ce i ha i a a hie a ch ha e i g e-acce i he deci i - a e a ed a f a hie a ch he e ha e i e acce i i e deci i a e . Tha ' he diag a he igh . H e e , ha ha d e ' e i h c ica e a h e f c i g e e. S ha hi diag a de a e i hi g b e f he i de a ed i e . O he ef i he be
  9. N e ha hi i a edi ed a c

    i f a li e e e a d he ef e ma c ai e . Thi a c i i he j i e f Ca i LIVE a d he a h i ed a e ible f a me a d ma be c ied ed b a he a i h a h i a i . Page 120 f c ica i de eed i a ea . S a e added he ea i a de. S ha a e e e a g f ef igh . Wha i d e ' i h he e g h i he c ica i . S he ic e he igh e he e a e ha ha e a e a e e f a d e g h i ha c ica i a d i he e he ef . Tha ' ac a e. S he I aid A he he da he he a e i ed ha e e did ' de a d he a , I a i e "Y ha e a e ed e- - e c b ha e ' a e ed e a c . A d he' i e ha . I' a e i g hi ei he . O e f he hi g e' e a e i c ide a i a a f e a i d f e-i agi i g hi g i h e he e e ge e effec i e i h hi . Beca e i i ea ha d. A d a a de ig eade a a eade d eed a e e a a f he i e i a g e i e hi g a d h d a e . A d h d e g h f he e a i hi i a fe he ca be a c ica i de a d a acce de e e e e e. D e i a e e e? S i a ea , j bef e a . ARON: M a e he e i e i e ce. S hi i a ab ge bei g a i di id a . We' e hea d ha da . A d, eah, , if I ef ec a fe ea e f he i g e i ac f e f e i ha i ac a i ' ab e. A d eah he e a a i e he e I did ' fee i e a eade i he b i e e I a eadi g a iece f a d e ec a i g i g i hi e e ci e e e i e a ha , he , I ca a i e R C e a , I h d be ab e ead a ea i e R ie C e a c d a d i i i a i e bi diffe e . S I a e a d -- eah, I a e e diffe e da . Which, eah, i a a e g di g e e, a d I hi he a he eade hi ea e a h gh ,
  10. N e ha hi i a edi ed a c

    i f a li e e e a d he ef e ma c ai e . Thi a c i i he j i e f Ca i LIVE a d he a h i ed a e ible f a me a d ma be c ied ed b a he a i h a h i a i . Page 121 he , he e' fi e i f h a e a g d e he e, he he i i e i g eadi g a jec , d i g he hi g, i i d e ' a e , ha d e ' a e he ea g d. Yeah, I g e e hi g e e e cha i g ab he he da , hich ea i e i ab ha i he c ai d e e c ai i g. A d f h e ha i did ' a e e e e aigh a a . If I c e i , j i . I a defi i e c ai i g d he I hea d e f ha feedbac a d he b i e a , f a i , hea ache - hea ache, ha e e i a , b I a e g ded i he fac , I a ' i ed ff beca e f e, I a ea a g a d e beca e f ea , beca e I he eade hi ea ed hei a ff f ha . We j -- e did ' fig e h e c d ' ge h gh j e . A d he bigge diffe e ce i d f Ja e a a i g ab i ca c ai a i e b c e be e ge ge he i h he ea a d fig e h fi ha . A d if I a e e hi g a a f ha i j e bed hi e i e ce idea ab , eah, ca be f a ed, ca ha e he fee i g , b i i ab , i i ab he ea , a d ' e j g ee , g ee g i g. JANE: S , e a a i g a ed a ach ha e i ca ed - e i e eade hi ea . We' e ched a b ch f he ie a d idea a d e' e g i g a h he ge he i a gia e e i e f ea a d e i e b i e be i e f a ab h e g ab eade hi i a ca c e e diffe e a a d h hi c ea e a a f eade e e gi g. O a . (La gh ). S he fi hi g, I hi , I g e I h gh ab a ac a a d if a ic e f ha b i e a , he ef igh e e i , e f he hi g e ha e a Ma e G i hi i ha he e a e a e ge , be acc ab e f e hi g. Acc ab e i
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    i f a li e e e a d he ef e ma c ai e . Thi a c i i he j i e f Ca i LIVE a d he a h i ed a e ible f a me a d ma be c ied ed b a he a i h a h i a i . Page 122 g head i d f acc ab e. I i i e a e g i g i cce , i ea i g a d fai e a d ' e g i g d e hi g ab i . Tha ' ha acc ab e ea . Ca e fi d e e h a e i i g be acc abi i hich i he a e a a i g be acc ab e. We d hi hi g ca ed b a i g. A f e e d b a i g b I d ' c e i h he a . M j b i ide g ida ce a d c e f i f a i e ha he ea ca ac a a e deci i , e -i f ed deci i e e hi g i g i g di e ge , he ea ha e c e i h a a , he ' e c e i h he e ic , i ea d ' defi e e ic a a eade . I i ea he i . The ' e had hei c ac . A d he ' e d e a ea g d j b f c ab a i g i h i . S he e e a e i h e i d f ba ic i ci e , g be acc ab e f e hi g, g i i he ga e i i , a d g c e i h i . Y ca ' i bac a d ha ' . Tha ' h hi ea . A igh , he I ade i ea ece a i c ica ed. S e a ed ab he i f he d ab e a d he d ab e i ea ab e a ice diffe e i e acc abi i . Tha ' ha i ea ac e i e ea a d ecifica ha ' ha i ea i he eade hi ea . I he eade hi ea I a ed e e h had bee i h e f he begi i g j i he eade hi a a f a e e i e a ha he f c a e e d i g a d h d e a e i . Tha ' T a d A . The I a ed Teaga j i a a - i ci e ba ed de ig e . She' a e i de ig e , he' a bee i h e f he begi i g a d he b i g he ice f he e e. She' c a a ch . She e e e he e e be e ha I d . The e had a e a e , e , 6 h i ba i , Y e. She b i g he ice f he e e e. Wha i i i e j i ea he ' e e ? Wha a e he hi g ha e a e a i ab A a d T ha Y e d ' a e
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    i f a li e e e a d he ef e ma c ai e . Thi a c i i he j i e f Ca i LIVE a d he a h i ed a e ible f a me a d ma be c ied ed b a he a i h a h i a i . Page 123 a i ab , he d e ' ab i . A d he hi e e d he b a a a cia e a he i e he I a ed he j i . Thi i a a i g ea . E e a e e a e a e a cia e i he ea . Wh ? The a e e e a b e e . The ee h e . If he ha e f c i g idea ha e a e d i g, e bab ha e f c i g idea. We ha e had h ee a cia e i i he ab e a he e a d he a e i e a i e, h, g d ' ha ' e d i g. Yeah, , a a . A d a f i i a i e ha . Righ . Pa f i i f he ee I' he g a d -bah a i g a f he e deci i a d f ci g he d . S e i e I' a f he deci i . I' ai i g f he ea d i . A d he d c e a d ha ' he -de ig . S e ha e a ea di e e e e e a i f he ea f ea i g ha he f c e e e g i g d he e g ge he . S , ha ha e ed? We , COVID hi a d ha a e ec ed, be h e . N i a a ha e e e i e, h, i e h ea , e did ' hi a a de ic a c i g, i a e i e f c ! N ha ? Li e f c , I d ' . B i ea f a eade hi e ec i e e a had ea i e hi g ha a ' j ab be a e. We e e i e hi i ab he e e a d d e e de a d ha e a e d i g, a d d e ha e a a d he , ha d e ha ea ? Wha i he f c ab hi - e ce i e eade hi . A I de c ibe ha i igh d c ed b he e be e ce f he a cia e had ig ed f a 18 h c i e . We ga e he a 6- h a he ca ha b i e a a . S ig ed f 12 h . S he ea i a he i e, h, he b de ha e e ed I' g i g a e f 6 h . Tha . S e a ed eb d e e i . O a . A d he e e i i e, h, I f g e I' e g a e j b i a diffe e ea . S ha e a ed a d e a ed a cia e i . S e' e had e a i ha I'd
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    i f a li e e e a d he ef e ma c ai e . Thi a c i i he j i e f Ca i LIVE a d he a h i ed a e ible f a me a d ma be c ied ed b a he a i h a h i a i . Page 124 e ec . A d i ha c ea ed ch i he ea . The hi g ab , I e a ab high- e f i g ea . Wha i e f he hi g ab high- e f i g ea ha eed be ab e c ea e ge high e f a ce? C i e c a d e iabi i i ea e be beca e ha e b i d . S ha e c i e ch d ' ge ha , d ' ge a high- e f i g, ge a b ch f e e e a i g. A e I ha e a a bi i ea i a e i , e ha e a ea f FY23, a d FY24, a d e e e i ea f e e e e e. A d he aid he he da a e e ' e g i g ge c he h e i e. Oh f c . S i fi e ea ' i e c e a d a e. I hi e ? ARON: Tha ' . JANE: I hi e f he hi g ha e a hi ab a i di id a , agai I' a i g ha e e ha e ee hi bef e, i i a g d de , igh , beca e a f e e c e i hi hi i g he ca d a a a . Y ha e g c ci c e e ce. J i i g a e i e ad f e e d ha e e i i ' e ab d hich d i e ' e bab g i g d e a i g, i i e c ci i c e e ce beca e a i hi g i e e a i g. If a e g d a a bab hi a e a i g. I i a ea . Y g ea e he e e. A a ea I hi e ha e ed f c ci i c e e ce, hich a he begi i g f COVID, i c ci i c e e ce, e' e e a a e f he hi e d ' de a d a e a d e' e a a add e he . I d ' he e he i di id a i b he a e ge i g be e . A i g i g h ef a ha i a ace he e i i i g f a d. A a d. ARON: I g e i d f a i e i , h ha i he ed eade hi
  14. N e ha hi i a edi ed a c

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