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DL2022 Carolyn Pearce - Leading with feelings

uxaustralia
PRO
November 16, 2022

DL2022 Carolyn Pearce - Leading with feelings

One of the biggest challenges for design leaders today, is creating cultures of trust & authenticity that allows people to thrive. Feelings are the most under-utilised tool we all have to shape culture. Carolyn will explore through her own experiences, how acknowledging and utilising feelings has guided her & the team at Creatable to create more impactful experiences for our people and our users.

uxaustralia
PRO

November 16, 2022
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  1. DESIGN LEADERSHIP SYDNEY NOV 2022 Leading with THE POWER OF

    EMOTIONS AT WORK feelings
  2. Carolyn Pearce Head of Design at Creatable CREATABLEFUTURE.COM

  3. A BETTER FUTURE IS CREATABLE

  4. Skill development framework Creatable help teachers build the skills students

    need to thrive in life after school. © 2022 CREATABLE PTY LTD. ALL RIGHTS RESERVED
  5. "Shared patterns of behaviours & interactions, cognitive constructs, and affective

    understanding that are learned through a process of socialisation.” These shared patterns identify the members of a culture group while also distinguishing those of another group.* *REFERENCE: Center for Advanced Research on Language Acquisition at University of Minnesota 5 Think Act Feel
  6. Dr Henry Cloud – Integrity: The courage to meet the

    demands of reality "When a person travels through an organisation, 
 they leave a 'wake' behind in these two areas: 
 task & relationship. - What did they accomplish? - How did they deal with people?
  7. In the beginning…

  8. FEELINGS WHEEL ORIGINALLY CREATED BY DR. GLORIA WILLCOX IMAGE BY

    CALM
  9. FEELINGS WHEEL ORIGINALLY CREATED BY DR. GLORIA WILLCOX

  10. Feelings at work need a reframe

  11. We’ve been socialised to limit emotions at work Work life

    Personal life 👩💻 👩
  12. Brené Brown – Daring Greatly: How the Courage to Be

    Vulnerable Transforms the Way We Live, Love, Parent, and Lead “Connection is why we're here. We are hardwired to connect with others, it's what gives purpose and meaning to our lives, and without it there is suffering.”
  13. A necessary overlap PURPOSE VALUES EXPERIENCE Work life Personal life

  14. Project Aristotle After studying 180 teams. The researchers found that

    what really mattered for a team to be e ff ective was less about who is on the team, and more about how the team worked together. REF: https://rework.withgoogle.com/print/guides/5721312655835136/ “What makes a team e ff ective at Google?
  15. Utilise feelings at work 3 KEY LEARNINGS THAT HELPED ME

  16. Create the space for feelings to influence KEY LEARNING 1

  17. ENERGY TIME Output focused - Too busy to feel

  18. Impact focused - Create space to feel ENERGY TIME

  19. Curious Purposefully question understandings to reconcile existing & new information

    KEYWORDS Discover, investigate, question, inquire, test, learn, logical, rational © 2022 CREATABLE PTY LTD. ALL RIGHTS RESERVED.
  20. Reflective Awareness of context, and adjusting behaviour to utilise surroundings.

    KEYWORDS Contextual awareness, self-perception, 
 active listening, emotional intelligence, 
 evolving behaviour, observant, 
 awareness of others © 2022 CREATABLE PTY LTD. ALL RIGHTS RESERVED.
  21. Influential Intentionally impacting others to shape the way people act

    or how things work. KEYWORDS Persuasive, compelling, deliberate, con fi dent, intentional, well-timed, clarity, communication © 2022 CREATABLE PTY LTD. ALL RIGHTS RESERVED.
  22. Connection improves project outcomes KEY LEARNING 2

  23. 🧑💻 Javed

  24. Compassionate Sympathising with others & wanting to alleviate their su

    ff ering or problem. KEYWORDS Kind, caring, thoughtful, altruistic, empathetic, eagerness to act © 2022 CREATABLE PTY LTD. ALL RIGHTS RESERVED.
  25. Imaginative Creating something novel that achieves an intended purpose. KEYWORDS

    Inventive, creative, contriving, resourceful, outcome focused, purposeful problem solving. © 2022 CREATABLE PTY LTD. ALL RIGHTS RESERVED.
  26. Feelings drive performance KEY LEARNING 3

  27. None
  28. Worthy goals Goals are a target to accelerate learning A

    worthy goal is a goal worthy of your commitment, worthy of your life: - Taps into deep personal motivations - Connects to team & company priorities - Raises the bar on how you learn Worthy Goal WORTHY GOAL FRAMEWORK CREATED BY MICHAEL BUNGUY STANIER Thrilling Daunting Important
  29. Thrilling What gets you out of bed in the morning?

    This aspect talks to your: - Strengths - Capabilities - Values If it's not thrilling, you'll burn out or lose motivation quickly Thrilling Daunting Important WORTHY GOAL FRAMEWORK CREATED BY MICHAEL BUNGUY STANIER
  30. Important Is your goal connected to the bigger business picture?

    This aspect talks to your team/business: - Needs - Goals - Values If it's not important, you'll be working on a self-centred goal that doesn't impact the team or mission Thrilling Daunting Important WORTHY GOAL FRAMEWORK CREATED BY MICHAEL BUNGUY STANIER
  31. Daunting Is it challenging but doable? This aspect talks to

    stretching your: - Develop knowledge/understanding - Build capability & skills - Create new experiences If it's not daunting, you'll stay in your comfort zone and risk becoming complacent. Thrilling Daunting Important WORTHY GOAL FRAMEWORK CREATED BY MICHAEL BUNGUY STANIER
  32. Perseverant Knowing when to keep pushing past di ffi culties

    and when to adjust or pivot. KEYWORDS Resilient, committed, balanced, evidence-driven, open-minded © 2022 CREATABLE PTY LTD. ALL RIGHTS RESERVED.
  33. Dr Henry Cloud - Author of Integrity: The courage to

    meet the demands of reality “Just as we leave the effects of our work behind in results, we leave the effects of our interactions with people in their hearts, minds, and souls.”
  34. Thank you DESIGN LEADERSHIP SYDNEY NOV 2022