Great design is not the only thing that makes for successful projects and happy clients (Chris Michelle-Wells)

If you’re a designer new to UX, it might seem depressing to hear you won’t automatically succeed just on your awesome design skills. However, this can be a good thing. Here’s five things I’ve learned about making successful projects and happy clients - none of them to do with good design.

Transcript

1. UX Australia 2012 Who am I and why am I speaking? ? UX Australia 2012
2. UX Australia 2012 UX Australia 2012 ?
3. UX Australia 2012 UX Australia 2012 ?
4. UX Australia 2012 UX Australia 2012 ?
5. UX Australia 2012 UX Australia 2012 ?
6. UX Australia 2012 UX Australia 2012 ?
7. UX Australia 2012 UX Australia 2012 UX
8. UX Australia 2012 UX Australia 2012 User based research Working closely with clients UX
9. UX Australia 2012 1 2 3 4 5 Five things I've learned about making successful projects and happy clients - none of them to do with good design.
10. UX Australia 2012 1 2 3 4 5 Involve the client in the journey
11. UX Australia 2012 1 2 3 4 5 Involve the client in the journey
12. UX Australia 2012 1 2 3 4 5 Involve the client in the journey
13. UX Australia 2012 1 2 3 4 5 Be clear about what you’re delivering Photo courtesy of TheBusyBrain on Flickr
14. UX Australia 2012 1 2 3 4 5 Be clear about what you’re delivering
15. UX Australia 2012 1 2 3 4 5 Do stuff that produces artefacts
16. UX Australia 2012 1 2 3 4 5 Do stuff that produces artefacts
17. UX Australia 2012 1 2 3 4 5 Document everything
18. UX Australia 2012 1 2 3 4 5 Document everything
19. UX Australia 2012 1 2 3 4 5 Keep the client informed at key stages Photo courtesy of Enokson on Flickr
20. UX Australia 2012 1 2 3 4 5 Involve the client in the journey Be clear about what you’re delivering Do stuff that produces artefacts Document everything Keep the client informed at key stages
21. UX Australia 2012 Photo courtesy of ARTIVIST.com on Flickr 1 2 3 4 5
22. UX Australia 2012 Thank you 1 2 3 4 5 www.symplicit.com.au Sydney 54 Foveaux Street Surry Hills NSW 2010 Melbourne 757 Bourke Street Docklands VIC 3008