Great design is not the only thing that makes for successful projects and happy clients (Chris Michelle-Wells)

If you’re a designer new to UX, it might seem depressing to hear you won’t automatically succeed just on your awesome design skills. However, this can be a good thing. Here’s five things I’ve learned about making successful projects and happy clients - none of them to do with good design.

Transcript

1. UX Australia 2012
   Who am I and why am I speaking?
   ?
   UX Australia 2012
   

   View Slide

2. UX Australia 2012
   UX Australia 2012
   ?
   

   View Slide

3. UX Australia 2012
   UX Australia 2012
   ?
   

   View Slide

4. UX Australia 2012
   UX Australia 2012
   ?
   

   View Slide

5. UX Australia 2012
   UX Australia 2012
   ?
   

   View Slide

6. UX Australia 2012
   UX Australia 2012
   ?
   

   View Slide

7. UX Australia 2012
   UX Australia 2012
   UX
   

   View Slide

8. UX Australia 2012
   UX Australia 2012
   User based research
   Working closely with clients
   UX
   

   View Slide

9. UX Australia 2012
   1
   2
   3
   4
   5
   Five things I've learned about making
   successful projects and happy clients
   - none of them to do with good design.
   

   View Slide

10. UX Australia 2012
    1
    2
    3
    4
    5
    Involve the client in the journey
    

    View Slide

11. UX Australia 2012
    1
    2
    3
    4
    5
    Involve the client in the journey
    

    View Slide

12. UX Australia 2012
    1
    2
    3
    4
    5
    Involve the client in the journey
    

    View Slide

13. UX Australia 2012
    1
    2
    3
    4
    5
    Be clear about what you’re delivering
    Photo courtesy of TheBusyBrain on Flickr
    

    View Slide

14. UX Australia 2012
    1
    2
    3
    4
    5
    Be clear about what you’re delivering
    

    View Slide

15. UX Australia 2012
    1
    2
    3
    4
    5
    Do stuff that produces artefacts
    

    View Slide

16. UX Australia 2012
    1
    2
    3
    4
    5
    Do stuff that produces artefacts
    

    View Slide

17. UX Australia 2012
    1
    2
    3
    4
    5
    Document everything
    

    View Slide

18. UX Australia 2012
    1
    2
    3
    4
    5
    Document everything
    

    View Slide

19. UX Australia 2012
    1
    2
    3
    4
    5
    Keep the client informed at key stages
    Photo courtesy of Enokson on Flickr
    

    View Slide

20. UX Australia 2012
    1
    2
    3
    4
    5
    Involve the client in the journey
    Be clear about what you’re delivering
    Do stuff that produces artefacts
    Document everything
    Keep the client informed at key stages
    

    View Slide

21. UX Australia 2012
    Photo courtesy of ARTIVIST.com on Flickr
    1
    2
    3
    4
    5
    

    View Slide

22. UX Australia 2012
    Thank you
    1
    2
    3
    4
    5
    www.symplicit.com.au
    Sydney
    54 Foveaux Street
    Surry Hills NSW 2010
    Melbourne
    757 Bourke Street
    Docklands VIC 3008
    

    View Slide