Mark Lacsamana - What about us?: Marginalization, Privilege, Power, and Inclusion Today.

I will be speaking to you about the role that privilege plays in our work in the field of UX, its effects on the products, and of course the people who end up using these products. We will also be touching on the idea of decolonizing design especially from the lens of post-colonial Southeast Asia and how we can create better products by reframing our understanding of empathy with an understanding of privilege and marginalization.

As the world of tech now shifts its focus on Asia it’s important that these heavy topics around ethics and inclusion be talked about especially in the diverse landscape. As the world continues to look at the emerging markets of Southeast Asia it’s imperative that we not forget about designing even for the most marginalized communities in our region so we can create a more inclusive and progressive tech and design culture.

The goal for this session is for attendees to understand the role of privilege and how an understanding of privilege and marginalization can help us design more ethical and inclusive products and teams across gender, race, religion, culture, and economic strata. This will also help attendees understand the issues and problems of the UX industry today that they'll encounter in their careers, especially from a Southeast Asian perspective.

Transcript

1. Empathizing through the Margins Designing for Inclusivity Marklacsamana.com twitter: @emkey Instagram: marklacsamana
3. TECHNOLOGY INDUSTRY CISGENDER MALE COLLEGE DEGREE TOP UNIVERSITY FAMILY MONEY
4. Privilege A special right, advantage, or immunity granted or available only to a particular person or group
5. TECHNOLOGY INDUSTRY CISGENDER MALE COLLEGE DEGREE TOP UNIVERSITY URBAN CITY BASED FAMILY MONEY SOUTH EAST ASIAN CHRONIC ILLNESS ATHEIST HOMOSEXUAL GENDER NON-CONFORMING INTERSECTIONALITY
8. IS THIS LEFTIST LEANING SOCIAL JUSTICE CRAP IMPORTANT TO DESIGN? Yes, yes it is, Brenda
9. Privilege can lead to assumptions about the people we design for.
12. What are the official languages of the Philippines A) Tagalog B) Filipino C) English and Tagalog D) English and Filipino E) Bisaya How many local languages does the Philippines have A) 2 B) 5 C) 50 D) 180 E) 320
13. In terms of volume, with some 58 million speakers, English is now more prevalent than any other language in the Philippines.Tagalog, in contrast, is used by only about 27 million Filipinos.
15. MARGINALIZED (of a person, group, or concept) treated as insignificant or peripheral
18. what P!NK about us?
19. Privilege impacts empathy
20. empathy the action of understanding, being aware of, being sensitive to, and vicariously experiencing the feelings, thoughts, and experience of another of either the past or present without having the feelings, thoughts, and experience fully communicated in an objectively explicit manner.
23. most of our talk on empathy is Bullshit Vivianne Castillo, 2018
24. UX conference in asia? Where are the asians?
26. So how do we truly design for the marginalized?
27. Replace empathy with trust. TATIANNA MAC Trust them to be part of your teams, your projects. Trust them when they tell you their experiences
30. We need to stop the messianic idea that we (whether a designer, developer, white, educated, male or straight) are the only ones who can solve problems
31. Remember the last time someone felt messianic about a group of people?
32. 7,000 miles from Silicon Valley in downtown Manila, a secret team of content moderators have a target of 25,000 Facebook, Google and Twitter posts to delete each day
33. Maybe it’s time we stop designing for people.
34. Maybe it’s time we start designing with people.
35. Unless The only people who you think are people, are people who look and think like you.