The Self-Aware Researcher, at Midwest UX 2014

1f212c6039f890f5ab5e1f89d752c33e?s=47 Veronica Erb
October 24, 2014

The Self-Aware Researcher, at Midwest UX 2014

Whenever I do user experience research – no matter the user, client, product, or method – I learn new ways to improve my research. Each experience helps fuel my deliberate practice of research skills.

As a moderator or an observer, the self-aware researcher benefits from the opportunity to plan, practice, review, and try again. Over time, moderating becomes smoother, plans more thorough, and analysis more targeted.

Come to this presentation to consider how, by researching yourself, you can improve your research skills and pursue the path from novice to master.

http://2014.midwestuxconference.com/speakers/veronica-erb.html

1f212c6039f890f5ab5e1f89d752c33e?s=128

Veronica Erb

October 24, 2014
Tweet

Transcript

  1. #mwux14 #selfaware @verbistheword The Self-Aware Researcher Veronica Erb | Midwest

    UX 2014
  2. #mwux14 #selfaware @verbistheword What is?

  3. Perspective #mwux14 #selfaware @verbistheword We speak for the users!

  4. Perspective #mwux14 #selfaware @verbistheword How well are we doing our

    work?
  5. Perspective #mwux14 #selfaware @verbistheword Without feeling guilty about where we

    are.
  6. #mwux14 #selfaware @verbistheword Three parts

  7. #mwux14 #selfaware @verbistheword Other researchers

  8. #mwux14 #selfaware @verbistheword Part 1 Part 2 Part 3 Why?

  9. Part #mwux14 #selfaware @verbistheword 1. Gather

  10. Strategy #mwux14 #selfaware @verbistheword ! Observe yourself Three angles Gather

  11. Tactic #mwux14 #selfaware @verbistheword Listen to stories to practice moderating

    Gather
  12. Tactic #mwux14 #selfaware @verbistheword Practice as much as you can

    Gather
  13. Tactic #mwux14 #selfaware @verbistheword Listen to your recordings later Gather

  14. Example #mwux14 #selfaware [My recordings were] a signal to refresh

    and seek some input. Gather Lisa Fast @neoinsight
  15. Strategy #mwux14 #selfaware @verbistheword Observe others Gather

  16. Tactic #mwux14 #selfaware @verbistheword Get involved Gather

  17. Perspective #mwux14 #selfaware @verbistheword Do not judge Gather

  18. Perspective #mwux14 #selfaware @verbistheword Be inspired Gather

  19. Example #mwux14 #selfaware Asking a lot of stupid questions of

    my research partner working on the statistical analysis. Gather Dana Chisnell @danachis
  20. Strategy #mwux14 #selfaware @verbistheword Ask for Observations Gather

  21. Example #mwux14 #selfaware Introspection is great and all, but one

    needs outside criticism to really improve one’s skills. Gather Dan Berlin @banderlin
  22. Tactic #mwux14 #selfaware @verbistheword Ask for specific feedback: Liked Improve

    Anything else? Gather
  23. Tactic #mwux14 #selfaware @verbistheword Seek first to understand, and not

    to be understood. Gather Riff off one of The Seven Habits of Highly Effective People by Steven Covey
  24. Tactic #mwux14 #selfaware @verbistheword I will feel my feelings Gather

  25. Strategy Summary #mwux14 #selfaware @verbistheword Observe yourself Observe others Ask

    for observations Gather
  26. Part #mwux14 #selfaware @verbistheword 2. Experiment 3 levels

  27. Strategy #mwux14 #selfaware @verbistheword Project to project Experiment

  28. Tactic #mwux14 #selfaware @verbistheword If something goes wrong, fix it

    in the next project. Experiment
  29. Strategy #mwux14 #selfaware @verbistheword Phase to phase Experiment

  30. Tactic #mwux14 #selfaware @verbistheword Course correct from phase to phase

    Experiment
  31. Perspective #mwux14 #selfaware @verbistheword Being self- aware may mean fessing

    up. Experiment
  32. Example #mwux14 #selfaware I kept asking myself if this was

    the right thing to do… [T]he science of research can blend with the art of research. Experiment Cheryl (Anonymous)
  33. Result #mwux14 #selfaware @verbistheword Scary, then empowering! Experiment

  34. Strategy #mwux14 #selfaware @verbistheword Session to Session Experiment

  35. Tactic #mwux14 #selfaware @verbistheword Run a pilot Experiment

  36. Tactic #mwux14 #selfaware @verbistheword Experiment with the ends Experiment

  37. Strategy Summary #mwux14 #selfaware @verbistheword Project to project Phase to

    phase Session to session Experiment
  38. Part #mwux14 #selfaware @verbistheword 3. Customize

  39. Perspective #mwux14 #selfaware @verbistheword You are your own best researcher.

    Customize
  40. Example #mwux14 #selfaware Let me introduce you to Jackie. She

    can help with quantitative research. Customize Jill (Anonymous)
  41. Strategy #mwux14 #selfaware @verbistheword Be intentional Customize

  42. Tactic #mwux14 #selfaware @verbistheword Look at now Customize

  43. Example #mwux14 #selfaware Basically everything is good enough until I

    need it right then. Customize Lisa Fast @neoinsight
  44. Tactic #mwux14 #selfaware @verbistheword Look into the future Customize

  45. Example #mwux14 #selfaware I look for patterns in what other

    people do. Customize Matt Dingee @humancompanion
  46. Strategy #mwux14 #selfaware @verbistheword Be yourself Customize

  47. Strategy Summary #mwux14 #selfaware @verbistheword Be intentional Be yourself Customize

  48. #mwux14 #selfaware @verbistheword Why?

  49. Perspective #mwux14 #selfaware @verbistheword We are responsible for our own

    growth! Why?
  50. Result #mwux14 #selfaware @verbistheword Though initially scary, it will make

    you brave Why?
  51. Result #mwux14 #selfaware @verbistheword Why? Your research method and results

    will be better
  52. Result #mwux14 #selfaware @verbistheword You will speak the truth for

    the users and support your team Why?
  53. #mwux14 #selfaware @verbistheword Gather Experiment Customize

  54. Veronica Erb designs, researches, illustrates, and writes code ! veronicaerb.com

    @verbistheword | #mwux14 #selfaware