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company profile_zeals_May_12_2022

company profile_zeals_May_12_2022

This is a company introduction document.



May 11, 2022

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  1. As of May 2022

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  3. Realizing the Omotenashi revolution which will revitalize customer services through

    digitalization is the ultimate goal we are working towards with communication technologies established by our chatbot. Omotenashi, Japanʼs world-famous customer service, will support clients facing change with chatbot technologies developed by our global team members in order to create a new norm for customer service.
  4. Good things come from giving it your all Never settle

    for the established norm Teamwork is the heart of achievement
  5. The spirit of「Omotenashi」is something everyone at Zeals possesses. Although the

    word Omotenashi means heartfelt hospitality, we believe that it essentially represents the three elements below. Respond in the speed of light SPEED Commitment beyond expectation PLUS ONE Accept and appreciate differences RESPECT
  6. We are looking for passionate team members who are willing

    to create the Omotenashi revolution with us. From Japan to the world! From CHATBOTS to Doraemon! Weʼll make it happen! What does Zeals do? We're a "Robotics Company". We'd like to invent and deliver loving robots like Doraemon that can expand people's possibilities all over the world. The first step towards this future of inventing Doraemon is the development of CHATBOTS, which is exactly what we've been working on. The word CHATBOT comes from "Chat" and "Bot" (an abbreviation of robot). CHATBOTS are the core technology of communication robots. Weʻre starting the “Omotenashi Revolution” to digitalize the great customer service and hospitality experience in Japan by bringing this CHATBOT technology and service to companies from various industries.
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  8. Service


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  12. Rapid growth of Chat Commerce development since the pandemic of

    COVID19 Since CA funding x5 Sales growth of Zeals
  13. Media Coverage Zeals media appearances.

  14. Our Teams

  15. CEO Masahiro Shimizu Masahiro is from Okayama and decided to

    devote his passion to “Propelling the revolution” after the Great East Earthquake. After founding Zeals CO., Ltd. in April 2012 while studying at Meiji University, he was honored with a nomination to Forbes 30 under 30 Asia in Enteprise Technology in Marrch 2018. COO Ryuta Endo After studying about the interactions between humans and machines and receiving his Ph.D from Kyoto University, Ryuta joined Freak-Out, an ad technology company, prior to working at Zeals. He was selected as the first LINE Frontliner in 2020 and received the HI Symposium award of excellence. CTO Kei Sato Keito was born in 1999 and met programming where he was in primary school. While studying at Azabu High School, he joined Zeals, which was a robot venture at that time, as an intern. He has been leading development projects in the engineering team alongside promoting AI research development as CTO since 2019. CFO Yusuke Watanbe After working in MUFG Bank and receiving his MBA at Wharton School of the University of Pennsylvania, Yusuke joined J.P. Morgan Japan in 2008 to serve in financing for banking institutions, general trading companies and funds and M&A advisory projects. He was the first member at two major American IR companies as Japanese subsidiary vice president and was responsible for development in Japan. Members
  16. Communication Designer More than 60 experienced communication designers are on

    staff and are responsible for scenario design, analysis, and modification to maximize conversions. In addition, team are organized by industry for operational optimization. Cosmetics Finance Education HR Car Salon Teams by industry
  17. Our Workstyle

  18. Efforts to "support" the challenge BoardingPASS At Zeals, everyday we

    act and challenge based on our vision. This award is an important event for all of us as it is when team members who understand and embody this vision are awarded and celebrated - who knows, it could be you!!! WAtZ Monthly Meeting This is where our CEO and COO welcome new members with huge gratitude. Attendees are also welcome to ask them questions about the company history, their backgrounds, and even personal interests including hobbies. Zeals is always open to chit chat! It is natural to feel nervous when entering an unknown environment, especially prior to joining a new company. We are always here to help you remove the burden, and on Slack your future colleagues welcome you and share with you the mission and values that they cherish. Zeals Will Award Zeals aims to carry out business with transparency and integration. We spend quite a lot of time on sharing management strategy and operational performance at Gesshokai, our monthly meeting, followed by an award ceremony and a casual gathering. This is just one way we keep people motivated at Zeals.
  19. Flextime Commuting and rental allowance Social insurance Annual paid holiday

    Periodical health examination Summer holiday Special leave for weddings and funerals, condolence money and celebration Maternity and nursing leave Interview with industrial physician Special holiday
  20. HR Manager Executive Interview We invite participants to Monthly meeting

    Gesshokai and other opportunities to understand team culture by communicating with members. (The screening flow is just an example) 1 2 3 Employment screening flow Interview Interview
  21. Look forward to hearing from you! Zeals Recruit Wantedly