Enhance Developer Experience by community - Dublin DevRel Meetup

Transcript

1. Enhance Developer Experience by community By Anil Kumar, @anilbms75
3. @anilbms75
4. @anilbms75
6. Experience
7. Applying User Experience Technique To Developer Experience
9. User Interview
10. “If I had asked people what they wanted, they would have said faster horses.” - Henry Ford
11. Started Answering Community Questions
12. Pair Programming with Community Developers
13. @anilbms75
14. Image: unsplash @anilbms75 “If you want to know what a person really values, what they really suffer, what they really do, don’t listen to their words, observe their actions” - Amy Hoy, Sales Safari
15. User Experience = Developer Experience?
16. @anilbms75 DEVELOPER EXPERIENCE (DX) is not same as USER EXPERIENCE (UX) DX is for Makers UX is for consumers
17. @anilbms75 Ecommerce Checkout
18. @anilbms75 Uploading Code to GitHub
19. @anilbms75
20. @anilbms75
21. @anilbms75 Image: GitHub Desktop
22. @anilbms75 Image: Erik Wilde
23. @anilbms75
24. @anilbms75
25. @anilbms75
26. Lost in Troubleshooting
27. @anilbms75 Source: swyx.io
28. Image: unsplash @anilbms75 Developer Efficiency
29. @anilbms75 Developer Feedback Loop Example Image: unsplash
30. @anilbms75 Developer Feedback Loop Example Image: GitHub
31. @anilbms75
32. @anilbms75 Feedback Loop Source: martinfowler.com/articles/developer-effectiveness.html
33. @anilbms75 Source: martinfowler.com/articles/developer-effectiveness.html
34. @anilbms75 How Can We Improve Developer Experience by Community?
35. 1. Open For Feedback
38. Next Js Documentation Feedback Source: nextjs.org/docs
40. 2. Find Participants For Your Devtools User Testing
41. @anilbms75 Tech Events
42. @anilbms75 Connect with potential participants
43. @anilbms75 DevDay World Tour Event: Auth0 Feedback Session
44. @anilbms75 Internal Community
45. @anilbms75 Quick User Testing
46. @anilbms75 Dogfooding
47. @anilbms75 Image: Undraw Friction Log Technique
48. @anilbms75 Friction Log Image: DevRelCon
49. @anilbms75 Engage & Answer Community Questions
50. Don’t Seek Value Too Early Hello @channel / [Name], I hope this message finds you well. I'm reaching out as the Product Manager for our latest project. We've been working hard behind the scenes to develop a product that we believe can make a significant positive impact. With this in mind, we're currently in search of beta testers who would be willing to take a sneak peek at our product, use it, and provide us with honest and constructive feedback. Please feel free to DM me if you're interested or if you need more information. We truly appreciate your time and look forward to hearing from you soon. Best regards, [Your Name]
51. Provide Value to the Community Before Expecting Returns
54. @anilbms75 Position yourself as an expert and build trust
55. Establishing Trust Requires Time
56. Hierarchy of Community Participation Image: NNgroup
57. Identify Champions Image: commonroom
58. Methods Used by Social Media Influencers
59. Engage with Community Image: commonroom
60. @anilbms75 Engage & Answer Your Open Source Projects Discussions
61. @anilbms75 Use social media to announce what you're looking for
62. @anilbms75 Customer Advisory Board
63. @anilbms75 Balsamiq Customer Advisory Board
64. Reward Community Contributors
65. @anilbms75 Reward Community Contribution
66. @anilbms75 Reachout To Customer Success, Partnership & Solution Engineering Teams
67. 3. My Toolkit for Efficient User Testing with Developers
68. @anilbms75
69. @anilbms75 Set aside 15 minutes before and after the event for setup and debrief.
70. @anilbms75 Zoom: The Window to Collaboration
71. @anilbms75 Easy screen sharing and recording options
72. @anilbms75
73. @anilbms75 📝 Google Docs: detailing steps and resources.
74. @anilbms75 📝 GitHub repo URL and test credentials with testing instructions
75. @anilbms75 󰞵 GitHub & GitPod: Cloud Developer Environment
76. @anilbms75 󰞵 GitPod removing barriers of config & version issues
77. Image: unsplash @anilbms75 Sharing observations
78. @anilbms75 🧠 Miro: Post-session brainstorming
79. @anilbms75 Source: jpattonassociates.com
80. @anilbms75 Source: jpattonassociates.com
81. @anilbms75 Source: jpattonassociates.com
82. @anilbms75 💡 Miro: turning fresh observations into actionable insights.
83. @anilbms75 📊JIRA: Action Item Tracker
84. @anilbms75 Takeaway 1. Open For Feedback 2. Find Participants 3. User Testing with Developers
85. Thanks Twitter: @anilbms75 Email: anilbms75@gmail.com Linkedin: linkedin.com/in/anilkrishnashetty