DX IS NOT THE SAME AS UX

Developer experience is not same as user experience! Why do UX design techniques fail to improve developer experience? How the Developer experience is different from the user experience. In this talk, Anil will share lessons learned running pair programming sessions with developers as a Technical Product Manager. Learn how pair programming with users is the best way to identify the developer's pain.

This talk was presented at Webinale https://webinale.de/

Transcript

1. DX is not the same as UX By Anil Kumar, Lokalise @anilbms75
3. @anilbms75
4. @anilbms75
5. Could you think how your experience at this conference has been thus far?
7. Experience
9. Applying User Experience Technique To Developer Experience
11. User Interview
12. Pair Programming
13. @anilbms75
14. @anilbms75
16. Pair Programming
17. @anilbms75
18. @anilbms75 DEVELOPER EXPERIENCE (DX) is not same as USER EXPERIENCE (UX) DX is for Makers UX is for consumers
19. Developer Persona Is Diverse
20. @anilbms75 Image: APIMatic
21. @anilbms75
22. @anilbms75 Image: React docs
23. What percentage of developers learn how to code using HOW TO VIDEOS? A. around 25% B. around 59% C. around 10% D. around 95% ✅
24. Overlooking Developer Needs
25. @anilbms75 “People don’t want a quarter-inch drill. They want a quarter-inch hole.” - Theodore Levitt
26. Train ticket Image source: wikipedia
27. Netflix Image source: undraw
28. Copilot Image source: unsplash
29. @anilbms75
30. Readme Image source: readme
31. @anilbms75
32. @anilbms75
33. @anilbms75
34. @anilbms75
35. @anilbms75
36. Lost in Troubleshooting
37. @anilbms75 Source: swyx.io
40. Jenni Nadler, Head of UX writing @ Wix
41. Image: @anilbms75 Developer Efficiency
42. @anilbms75 Feedback loop Source: martinfowler.com/articles/developer-effectiveness.html
43. @anilbms75 Developer Effectiveness Source: martinfowler.com/articles/developer-effectiveness.html
44. @anilbms75 How Can We Improve Developer Experience? Source: martinfowler.com/articles/developer-effectiveness.html
45. @anilbms75 Source: Unsplash 1. Time for value
46. @anilbms75 Time for value Source: Forma36
47. @anilbms75 Source: Chakra UI
48. 2. Delight Quickly
52. @anilbms75
53. @anilbms75
54. @anilbms75
55. 3. Feedback
57. Next Js Documentation Feedback Source: nextjs.org/docs
58. Lokalise Developer Hub Feedback From
59. 4. User testing
60. Image: unsplash @anilbms75 “Dev tools user testing can be quick”
61. Dogfooding
62. @anilbms75 Image: Undraw Quick ways to find the participants? 1. Internal Engineers (solution engineers, professional service team, Developer advocates) 2. User testing with Pair programming 3. Friction Log Technique
63. @anilbms75
64. Image: unsplash @anilbms75 “If you want to know what a person really values, what they really suffer, what they really do, don’t listen to their words, observe their actions” - Amy Hoy, Sales Safari
65. Image: unsplash @anilbms75 Sharing observations
66. @anilbms75 Source: jpattonassociates.com
67. @anilbms75 Source: jpattonassociates.com
68. @anilbms75 Source: jpattonassociates.com
69. @anilbms75
70. @anilbms75 Image: Undraw 5. Friction Log Technique
71. @anilbms75 Image: Undraw How Can We Improve Developer Experience? 1. Delight quickly 2. Optimize for Developer Effectiveness 3. Dogfooding 4. User testing with Pair programming 5. Friction Log Technique
72. Thanks Twitter: @anilbms75 Email: anilbms75@gmail.com Linkedin: linkedin.com/in/anilkrishnashetty