Enhance Developer Experience by community - Code.talks 2023

The success of software development depends on the experience of the developers. However, improving the developer experience is often overlooked, with most of the attention focused on user experience. In this talk, Anil, a Technical Product Manager, will discuss the crucial difference between developer experience and user experience and why traditional UX design techniques may not always enhance the former. He will also share his experience of conducting pair programming sessions with community developers, which helped identify their pain points. The talk will include examples of both good and bad developer experiences. The session will be interactive, and attendees can expect to learn tips and tricks to improve the developer experience and conduct developer usability testing sessions with minimal effort. Join this talk to learn how to enhance your developer experience through the power of community.

Transcript

1. Enhance Developer Experience by community By Anil Kumar, @anilbms75
3. @anilbms75
4. @anilbms75
5. Could you think how your experience at this conference has been thus far?
9. Experience
10. Applying User Experience Technique To Developer Experience
12. User Interview
13. “If I had asked people what they wanted, they would have said faster horses.” - Henry Ford
14. Started Answering Community Questions
15. Pair Programming with Community Developers
16. @anilbms75
17. Image: unsplash @anilbms75 “If you want to know what a person really values, what they really suffer, what they really do, don’t listen to their words, observe their actions” - Amy Hoy, Sales Safari
18. User Experience = Developer Experience?
19. @anilbms75 DEVELOPER EXPERIENCE (DX) is not same as USER EXPERIENCE (UX) DX is for Makers UX is for consumers
20. @anilbms75 Ecommerce Checkout
21. @anilbms75 Uploading Code to GitHub
22. @anilbms75
23. @anilbms75
24. @anilbms75 Image: GitHub Desktop
25. @anilbms75 Image: Erik Wilde
26. @anilbms75
27. @anilbms75
28. @anilbms75
29. Lost in Troubleshooting
30. @anilbms75 Source: swyx.io
31. Image: unsplash @anilbms75 Developer Efficiency
32. @anilbms75 Developer Feedback Loop Example Image: unsplash
33. @anilbms75 Developer Feedback Loop Example Image: GitHub
34. @anilbms75 Feedback Loop Source: martinfowler.com/articles/developer-effectiveness.html
35. @anilbms75 Source: martinfowler.com/articles/developer-effectiveness.html
36. @anilbms75 How Can We Improve Developer Experience by Community?
37. 1. Open For Feedback
40. Next Js Documentation Feedback Source: nextjs.org/docs
42. 2. Find Participants For Your Devtools User Testing
43. @anilbms75 Tech Events
44. @anilbms75 Connect with potential participants
45. @anilbms75 DevDay World Tour Event: Auth0 Feedback Session
46. @anilbms75 Internal Community
47. @anilbms75 Quick User Testing
48. @anilbms75 Dogfooding
49. @anilbms75 Image: Undraw Friction Log Technique
50. @anilbms75 Friction Log Image: DevRelCon
51. @anilbms75 Engage & Answer Community Questions
52. Don’t Seek Value Too Early Hello @channel / [Name], I hope this message finds you well. I'm reaching out as the Product Manager for our latest project. We've been working hard behind the scenes to develop a product that we believe can make a significant positive impact. With this in mind, we're currently in search of beta testers who would be willing to take a sneak peek at our product, use it, and provide us with honest and constructive feedback. Please feel free to DM me if you're interested or if you need more information. We truly appreciate your time and look forward to hearing from you soon. Best regards, [Your Name]
53. Provide Value to the Community Before Expecting Returns
57. @anilbms75 Position yourself as an expert and build trust
58. Establishing Trust Requires Time
59. Hierarchy of Community Participation Image: NNgroup
60. Identify Champions Image: commonroom
61. Methods Used by Social Media Influencers
62. Engage with Community Image: commonroom
63. @anilbms75 Engage & Answer Your Open Source Projects Discussions
64. @anilbms75 Use social media to announce what you're looking for
65. @anilbms75 Customer Advisory Board
66. @anilbms75 Balsamiq Customer Advisory Board
67. Reward Community Contributors
68. @anilbms75 Reward Community Contribution
69. @anilbms75 Reachout To Customer Success, Partnership & Solution Engineering Teams
70. 3. My Toolkit for Efficient User Testing with Developers
71. @anilbms75
72. @anilbms75 Set aside 15 minutes before and after the event for setup and debrief.
73. @anilbms75 Zoom: The Window to Collaboration
74. @anilbms75 Easy screen sharing and recording options
75. @anilbms75
76. @anilbms75 📝 Google Docs: detailing steps and resources.
77. @anilbms75 📝 GitHub repo URL and test credentials with testing instructions
78. @anilbms75 󰞵 GitHub & GitPod: Cloud Developer Environment
79. @anilbms75 󰞵 GitPod removing barriers of config & version issues
80. Image: unsplash @anilbms75 Sharing observations
81. @anilbms75 🧠 Miro: Post-session brainstorming
82. @anilbms75 Source: jpattonassociates.com
83. @anilbms75 Source: jpattonassociates.com
84. @anilbms75 Source: jpattonassociates.com
85. @anilbms75 💡 Miro: turning fresh observations into actionable insights.
86. @anilbms75 📊JIRA: Action Item Tracker
87. Thanks Twitter: @anilbms75 Email: anilbms75@gmail.com Linkedin: linkedin.com/in/anilkrishnashetty