Looking Back to Looking Forward

Looking Back to Move Forward, using KPIs to create an action plan. Featuring Keela

Transcript

1. KPIs Looking Back, Looking Forward
2. A little about me Aussie Vancouver, Canada Keela Fundraising Software Contact Database Email Marketing tool
3. Agenda What are KPIs? Lagging vs Leading Scorecard KPIs in Keela Q&A
4. What are KPIs? K-ey P-erformance I-ndicators A measure of some part of your organization that tells you something important, over time.
5. An Australian girl works in a clothing store of questionable quality. Her target is 2.1 items per sale. Story Time
6. Lagging vs Leading Story Time Total Funds Raised Total Programs Held Total folks helped Measures the Past They measure the results. Newsletter Subscribers Email Open Rate Website Traffic Predicts the Future They measure your progress
7. Keep us on track Measure effectiveness Learning opportunities Unify our goals Why do we need KPIs?
8. How to Track KPIs
9. Choosing KPIs Start with Lagging Work backwards to Leading Consistency is key Leverage your systems
10. Questions?