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BEMA-U In The Workplace - Train

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February 21, 2019

BEMA-U In The Workplace - Train

Eric Riggle of Rademaker shares his expertise on training employees at BEMA Summit 2019

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BEMA

February 21, 2019
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  1. 6 Founded in 1977 ▪ Started with just two employees

    as a family business & still one of our core values ▪ Core Business from the first day: Tailor-made Industrial Solutions for Bakeries Worldwide
  2. Locations ▪ HQ the Netherlands ▪ Represented in more then

    35 countries ▪ 2 manufacturing plants – over 650 employees globally Sales & Service Office Agency
  3. Rademaker BV Training • Wide Ranging Employees– engineering & manufacturing

    to sales and IT • Comprehensive training connected to annual reviews and departmental goals going forward • Rigid, formal, structured, organized 8
  4. Come Back!!! Rademaker USA ▪ Based in Cleveland Ohio ▪

    Responsible for 25% of global turnover ▪ 20 employees.
  5. Rademaker USA Training • A different approach to training a

    company of 650 compared to a company of 20 • 2 team members not engaged is 10% of the organization • Step One – Everyone understands the goal or direction • Train the skills / grow the person • Go Outside The Organization • universities; leadership organizations; specialists
  6. Rademaker Academy • Bakery Technology and Know-How are the hardest

    things to teach both to our customers and to our global team members. • 2014 Rademaker Started the Rademaker Academy • Mission: to preserve and share bakery knowledge through education and training and to enable our customers to maximize their profitability. • On site and off-site training • Classroom and real time production training
  7. Rademaker Academy: • Basic Training • line operators, sanitation and

    maintenance • Advanced Training • Managers and process technologists • Focus on machine and process interactions • Consultancy • Line efficiency improvement programs • Cost of Ownership Models 12
  8. Case 1 Basic training - (Sheeting line) TRAINING • 3

    days operator training • 50% Classroom / 50% Hands-On • 8 students (operators) • Rademaker Technology Centre • Sheeting Line / Croissant Line RESULTS A better understanding of how the Rademaker line works: • Efficient fat management • Faster and easier troubleshooting of issues • Increased stability of operation • Efficient use of flour • Dough knowledge to machine Company Restricted 13
  9. Case 2 Advanced training Fat & Machine Problem • Issues

    with holes in the fat sheet • Croissants without fat = poor layering in the final product. Solutions • Operator/maintenance training • Detailed descriptions of fat / butter and the parameters impacting • Results = Better final volume, visible layering, and flakiness Results By understanding the unit, the correct set-up resulted in: • Consistent fat sheet, quality, percentage • Less Rejected Products • Increased efficiency Company Restricted 14
  10. Case 3 - Consultancy Understanding the impact of weight variance

    on the bottom line Problem • Product weight variation • Radial tip position variation Analysis • In-Line Product Scanner • Measurements of dough lanes, triangles and rolled croissants to conform to an accepted specification Savings • 2 to 3% savings in lost product • Up to €1,100,000- savings Company Restricted 15
  11. Virtual Reality Training • 2018 Introduced VR Training for Employees

    and Customers • Internally allows us to train employees and create problems to be solved without potential injury or damage to real machines • Clients can have their custom production lines created virtually for training of operators and mechanics • Train quickly and easily in different situations • Very realistic / compelling • Cost saving 16
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