BEMA-U In The Workplace - Train

Eric Riggle of Rademaker shares his expertise on training employees at BEMA Summit 2019

Transcript

1. BEMA-U in the Workplace Attract, Train, Retain
2. Training Presentation Feb. 24th 2019 2
3. Training
4. Week 1 Training....
5. Week 2 Training....
6. 6 Founded in 1977 ▪ Started with just two employees as a family business & still one of our core values ▪ Core Business from the first day: Tailor-made Industrial Solutions for Bakeries Worldwide
7. Locations ▪ HQ the Netherlands ▪ Represented in more then 35 countries ▪ 2 manufacturing plants – over 650 employees globally Sales & Service Office Agency
8. Rademaker BV Training • Wide Ranging Employees– engineering & manufacturing to sales and IT • Comprehensive training connected to annual reviews and departmental goals going forward • Rigid, formal, structured, organized 8
9. Come Back!!! Rademaker USA ▪ Based in Cleveland Ohio ▪ Responsible for 25% of global turnover ▪ 20 employees.
10. Rademaker USA Training • A different approach to training a company of 650 compared to a company of 20 • 2 team members not engaged is 10% of the organization • Step One – Everyone understands the goal or direction • Train the skills / grow the person • Go Outside The Organization • universities; leadership organizations; specialists
11. Rademaker Academy • Bakery Technology and Know-How are the hardest things to teach both to our customers and to our global team members. • 2014 Rademaker Started the Rademaker Academy • Mission: to preserve and share bakery knowledge through education and training and to enable our customers to maximize their profitability. • On site and off-site training • Classroom and real time production training
12. Rademaker Academy: • Basic Training • line operators, sanitation and maintenance • Advanced Training • Managers and process technologists • Focus on machine and process interactions • Consultancy • Line efficiency improvement programs • Cost of Ownership Models 12
13. Case 1 Basic training - (Sheeting line) TRAINING • 3 days operator training • 50% Classroom / 50% Hands-On • 8 students (operators) • Rademaker Technology Centre • Sheeting Line / Croissant Line RESULTS A better understanding of how the Rademaker line works: • Efficient fat management • Faster and easier troubleshooting of issues • Increased stability of operation • Efficient use of flour • Dough knowledge to machine Company Restricted 13
14. Case 2 Advanced training Fat & Machine Problem • Issues with holes in the fat sheet • Croissants without fat = poor layering in the final product. Solutions • Operator/maintenance training • Detailed descriptions of fat / butter and the parameters impacting • Results = Better final volume, visible layering, and flakiness Results By understanding the unit, the correct set-up resulted in: • Consistent fat sheet, quality, percentage • Less Rejected Products • Increased efficiency Company Restricted 14
15. Case 3 - Consultancy Understanding the impact of weight variance on the bottom line Problem • Product weight variation • Radial tip position variation Analysis • In-Line Product Scanner • Measurements of dough lanes, triangles and rolled croissants to conform to an accepted specification Savings • 2 to 3% savings in lost product • Up to €1,100,000- savings Company Restricted 15
16. Virtual Reality Training • 2018 Introduced VR Training for Employees and Customers • Internally allows us to train employees and create problems to be solved without potential injury or damage to real machines • Clients can have their custom production lines created virtually for training of operators and mechanics • Train quickly and easily in different situations • Very realistic / compelling • Cost saving 16
17. Virtual Creation of a Customer’s Production Line
19. 19
20. Example of a problem created… 20
21. QUESTIONS? 21