How to work like an Open Source Project

Regardless of what you do

Transcript

1. ! How to work like an Open Source Project (regardless of what you do) Ben Balter @benbalter government@github.com government.github.com
2. ! What’s Open Source?
3. Ye Olde workflow
4. The olden days
5. Bespoke collaboration
6. ! A brief history of open source
7. ! Let’s say you’re a lawyer…
8. Impotent Legal Document Whereas the parties agree to as follows: 1. Heretofor this agreement is made and entered into as 09 May 2014 (“Effective Date”), by and between Disclosing Party Name, (“the Disclosing Party”) and Recipient Name, (“the Recipient”) (collectively, “the Parties”). 2. Notwithstanding, for purposes of this Agreement, “Confidential Information” shall mean any and all non-public information, including, without limitation, technical, developmental, marketing, sales, operating, performance, cost, know-how, business plans, business methods, and process information, disclosed to the Recipient… Important
9. ! Then what?
10. " Version Control * 2d96cfe - (HEAD, tag: v3.1.1, origin/master, origin/HEAD, master) :gem: bump (43 minutes ago) <Ben Balter> * f4b446b - remove stray backtick (44 minutes ago) <Ben Balter> * 83599e3 - Merge branch 'master' of https://github.com/benbalter/g-man (46 minutes ago) <Ben Balter> |\ | * 42514ea - Merge pull request #61 from devscott/laxco (50 minutes ago) <Ben Balter> | |\ | | * 072d9b5 - Adding in additional entry for La Crosse County, WI (54 minutes ago) <Scott Sloan> | |/ * | 1e95d95 - remove unresolvable domains (46 minutes ago) <Ben Balter> * | 1a8645a - remove uwyo.edu/CES (86 minutes ago) <Ben Balter> |/ * 70410ba - Merge pull request #60 from jpmckinney/canada (2 hours ago) <Ben Balter> |\ | * a77ad43 - Use consistent comments for Canada hosts (2 hours ago) <James McKinney> | * 1776e45 - Add more Canadian hosts (2 hours ago) <James McKinney> * | 05211a0 - Merge pull request #58 from mitio/bulgarian-government-domains (3 hours ago) <Ben Balter> |\ \ | * | fe8f862 - Add Bulgaria's government main domain (3 hours ago) <Dimitar Dimitrov> | |/ * | 85d0c7b - Merge pull request #59 from mitio/fix-readme-typos (3 hours ago) <Ben Balter> |\ \ | |/ |/| | * f558a90 - Add missing word in the readme (3 hours ago) <Dimitar Dimitrov>
11. ! What’s GitHub?
12. ! The world’s largest code-sharing platform # Founded 2008 ! VC Funded $100M $ Hubbers 232 % Users 7M & Projects 15M
13. ! In your datacenter, or in the cloud ' GitHub.com (SaaS) Public engagement
 github.com/ngageoint (
 GitHub Enterprise (VM) Internal collaboration
 enterprise.github.com
14. Version control today
15. ) Propose the change
16. * Review
17. + Discuss
18. , Merge
19. - Mentions
20. ! GitHub doesn’t think about knowledge management
21. ! GitHub optimizes for knowledge workers
22. ! The constraints of open source
23. ! " Electronic High fidelity mediums expose process
24. ! . Transparent Communicate decisions in realtime, and forever
25. ! / Asynchronous Focus workflow on code, not meetings
26. ! 0 Informal Adopt cultures, not polices
27. ! What does your organization optimize for?
28. ! First principles
29. ! Friction
 lag between “I want to” and “I have”
30. ! Metawork is a great waste of time
31. ! A culture allergic to administrative distraction
32. ! Prefer social constraints over technical constraints
33. ! Prefer social constraints over administrative constraints
34. ! Non-blocking is better than blocking
35. ! Eliminate work
36. ! Eliminate all humans
37. ! How GitHub communicates
38. Required reading zachholman.com/posts/github-communication
39. ! “Meetings pull you from actual work in order to talk about doing work”
40. ! email? lolwat
41. ! GitHub | Chat | Team | Halp
42. GitHub uses GitHub for Code Legal HR Blog posts Documentation Policies Sales Ops
43. ! Chat
45. ! Why chat?
46. ! Chat is inherently asynchronous
47. ! Tapping someone on the shoulder is inherently being a jerk
48. ! Scheduling a meeting is inherently a violation of the Geneva convention
49. ! Chat has transcripts
50. ! Chat exposes process
51. 1 Meet Hubot
52. 2 ChatOps
53. # Shared Command Line •View cameras in our datacenter • Search error logs • Manage and trigger alerts • Perform server maintenance • View load balancer status • Spin up cloud instances • Provision servers • Adjust firewall ports • Activate DDoS Mitigation • Restart processes • Configure DNS • Deploy to production
54. Some other ways Hubot helps Push Notifications Situational Awareness
55. Twitter Subscriptions Ops “github down” The Government Room “open source government” The Danger Room “animal hijinks gif”
56. ! Team
57. Team Web | Android | iOS
58. ! Team communicates… What’s up Ships Ideas Hubbers Notifications
59. A communications culture
60. A distributed company
61. ! Halp
62. What goes through halp? support@ government@ sales@ press@ security@
63. Halp works just like GitHub @mentions Teams Markdown Emoji Opt in/out Everything at GitHub
64. Halp works just like Gmail labels search filters
65. Eliminate work github.com/benbalter/gman
66. ! Tier-1 support Collaborative support
67. ! Who in government is doing this?
68. White House Open Data Policy
69. USDS Playbook
70. 18F open source policy
71. CFPB developer portal
72. Local government
73. ! What about the private sector?
74. Startups twitter.github.io yelp.github.io
75. netflix.github.io adobe.github.io
76. Tech Giants sap.github.io ibm.github.io microsoft.github.io
77. Fenwick & West Term Sheets
78. Twitter Patent Agreement
79. Even textbooks
80. ! GitHub Zen api.github.com/zen Responsive is better than fast. It’s not fully shipped until it’s fast. Anything added dilutes everything else. Practicality beats purity. Approachable is better than simple. Mind your words, they are important. Speak like a human. Half measures are as bad as nothing at all. Encourage flow. Non-blocking is better than blocking. Favor focus over features. Avoid administrative distraction. Design for failure. Keep it logically awesome.
81. ! How to work like an Open Source Project (regardless of what you do) Ben Balter @benbalter government@github.com government.github.com