Fostering a culture of collaboration

Transcript

1. Fostering a culture
   of collaboration
   Ben Balter
   @benbalter
   ben.balter.com
   ben.balter@github.com
   

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2. Roadmap
   • Open source (in the enterprise)
   • Best practices (internal, external)
   • Community building (internal, external)
   

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3. Open source
   in the enterprise
   

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4. The open source maturity model
   • Consuming - Using open source software
   • Releasing - Creating a new open source project
   • Contributing - Contributing to upstream projects
   • Embracing - Strategically participating in open source
   

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5. Conway's law
   “organizations which design systems ...
   are constrained to produce designs
   which are copies of the communication
   structures of these organizations ”
   

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6. How you work
   is as important as
   What you work on
   

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7. How closed source projects can
   work like open source projects
   

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8. Open source ≠ Published source
   

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9. Open source is a philosophy
   Not a type of software
   

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10. Process is shared to the widest extent practical
    One team — your organization — the entire world
    

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11. Open Source (software)

    software that can be freely used, modified, and shared 

    (in both modified and unmodified form) by anyone
    

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12. Open Source

    a philosophy of collaboration in which
    working materials are made available for 

    others to fork, modify, discuss, and contribute to.
    

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13. Adopting open source
    Code & process
    

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14. Friction (n) - the time it takes to go
    from "I want to contribute" to "I have"
    

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15. Open source
    best practices
    

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16. Inside the firewall
    

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17. 1. The technology is the easy part
    

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18. 2. Start small, go through the motions
    

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19. 3. Minimize information imbalance
    procedurally — day-to-day — long term
    

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20. 4. Embrace the constraints of open source
    Electronic — Available — Asynchronous — Informal
    

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21. 5. Open source problems, not solutions
    

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22. Outside the firewall
    

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23. 1. Expand your definition of stakeholders
    (Potential) users — (Potential) contributors — Subject matter experts
    

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24. 2. Be the hub, encourage spokes
    

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25. 3. Minimize contributor friction
    

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26. 4. Decentralize governance
    Community management — Code review — Leadership
    

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27. 5. Encourage contributions
    In advance — day-to-day — going forward
    

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28. Open source
    community building
    

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29. 1. Make open source an
    explicit expectation
    Open source Fridays — Hack Weeks — upstream improvements
    

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30. 2. Solve a shared problem
    

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31. 3. Link to the repository from
    your project’s distribution channel
    Topics — Good first issues — Help wanted
    

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32. 4. Add community documentation
    Common license — CONTRIBUTING — Community Profile
    

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33. 5. Publish technical documentation
    Marketing docs — End-user docs — Technical docs
    

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34. 6. Document how to contribute
    (And that you want contributions)
    

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35. 7. Clarify support vs. development
    SUPPORT file — troubleshooting/FAQ — dedicated channels
    

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36. 8. Welcome new contributors
    Hand holding — Saved replies — Linking to other issues
    

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37. 9. Set up automated tests (CI)
    To provide instant feedback without human intervention
    

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38. 10. Enforce code standards
    (and community standards too)
    

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39. Bonus: Automate (or outsource)
    community management
    Probot — Adoption — Archived repositories
    

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40. Resources
    • Open source guide: opensource.guide
    • FOSS Maturity model: github.com/github/maturity-model
    • Best practices - Internal: bit.ly/5bpos-internal
    • Best practices - External: bit.ly/5bpos-external
    • Best practices - Community: bit.ly/foss-community
    • Contributing template: github.com/nayafia/contributing-template
    

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41. These slides:
    http://bit.ly/foss-innovation-culture
    

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42. Fostering a culture
    of collaboration
    Ben Balter
    @benbalter
    ben.balter.com
    ben.balter@github.com
    

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