The technology is the easy part

Transcript

1. THE TECHNOLOGY IS THE EASY PART Using technology as a

   vehicle for organization change @benbalter ben.balter.com

2. @BENBALTER Open source developer | Attorney Presidential Innovation Fellow |

   Government Evangelist

3. is as important as How you work what you work

   on

4. How large enterprises build software

5. multi-million dollar contracts multi-year, CD-ROMs (in triplicate!)

6. ALL THE EASY PROBLEMS HAVE ALREADY BEEN SOLVED Spoiler alert

   #1

7. OPEN SOURCE IS A PHILOSOPHY, 
 NOT AN ALTERNATIVE TECHNOLOGY

   Spoiler alert #2

8. How Open source builds software

9. Electronic | Available | Asynchronous | Lock-free

10. GEEKS versus SUITS

11. As an organization grows, 
 THE SUITS WILL OVERTAKE THE

    GEEKS

12. CONWAY'S LAW "organizations which design systems... are constrained to produce

    designs 
 which are copies of the communication 
 structures of these organizations"

13. How can we help LARGE ORGANIZATIONS work likeSMALL ORGANIZATIONS?

14. Bureaucracy is an organism

15. THE CULTURE OF "NO" is an organization's immune system

16. All enterprise IT challenges are one of THREE SYMPTOMS

17. HIRING Can we hire modern-thinking 
 people to run the

    project? Symptom one

18. PROCUREMENT Can we procure modern-thinking 
 developers to implement the

    project? Symptom two

19. BOX CHECKING Can we meet our self-imposed 
 security and

    compliance requirements? Symptom three

20. Traditional innovation efforts address THE SYMPTOMS

21. The life cycle of 
 AN INTRAPENEUR

22. Just get it done by any means PHASE ONE

23. Fight for the tools you need PHASE TWO

24. Socialize the culture you seek PHASE THREE

25. PROCESS versus CULTERE

26. ADMINISTRATIVE CONSTRAINTS versus CULTURAL CONSTRAINTS

27. TECHNICAL CONSTRAINTS versus CULTURAL CONSTRAINTS

28. POLICY CONSTRAINTS versus CULTURAL CONSTRAINTS

29. "The stronger the culture, the less process a company needs.

    When the culture is strong, you can trust everyone to do the right thing. People can be independent and autonomous. They can be entrepreneurial." BRIAN CHESKY, Co-Founder, AirBnB

30. INOCULATE THE ORGANIZATION with small doses of culture

31. Absent a strong innovation culture ALL ORGANIZATIONS GRAVITATE 
 towards

    the same end-state

32. THE INNOVATOR'S DILEMMA

33. Large organizations LIKE THE STATUS QUO

34. Large organizations HAVE SEEN THINGS, MAN

35. THREE CHARACTERISTICS of large organizations

36. RISK AVERSION Increased batch size Change in decade-long increments Lack

    of support structure

37. TECHNOCRATIC LEADERSHIP System is rigged for suits, against geeks Organizations

    forgo fundamentals No need to scratch technical itches LACK OF

38. PROCESSES SCALE DOWN Process distrusts employees Process distrusts vendors Process

    distrusts customers DON'T

39. Large organizations DON'T WANT TO BE CLUNKY

40. Going against the flow WILL BE PAINFUL

41. Going against the flow WILL BLOW PEOPLE'S MINDS

42. TWELVE ish SUGGESTIONS For using technology as a vehicle for

    cultural change

43. Innovative technology should be THREE FOUR THINGS

44. LEAN If there’s a less heavyweight solution, and you’re not

    using it, you’ve over-engineered things. Think open source, APIs, and shared standards

45. ITERATIVE If you are not embarrassed by the first version

    of you ship, you’ve waited too long to ship. Ship 0.1, not 1.0

46. DECENTRALIZED Avoid single points of failure, both in systems and

    in people. Push decisions to the crowd. Automate wherever possible. Eliminate all humans.

47. OPEN Barriers to the free-flow of information add friction. Make

    open the default. Expose process. Open standards, open formats, open systems.

48. Innovative efforts should be THREE EIGHT THINGS

49. On your first day BEFREIND A LAWYER

50. Optimize for THE IDEAL USE CASE not the most common

51. Innovative efforts in enterprises are STANDARD PRACTICES for most other

    companies

52. You are a CULTURAL AMBASADAOR at most, 1/3 of your

    deliverables are code

53. DON'T TAKE "NO" from someone who can't say "yes"

54. Code speaks louder than words, so OUT SHIP THE HATERS

55. HAVE AN EXIT STRATEGY or else your code will sit

    on a shelf

56. is as important as How you work what you work

    on

57. THE TECHNOLOGY IS THE EASY PART Using technology as a

    vehicle for organization change @benbalter ben.balter.com

58. Coffee Shop - https://www.flickr.com/photos/ ricoslounge/775701003