Hacking Culture with Chat Robots

Robots are for automation, and what you choose to automate has a feedback effect on the people who use it.

Transcript

1. HACKING CULTURE WITH CHAT ROBOTS
2. BEN STRAUB @BEN @BENSTRAUB
6. ROBOTS
15. SOFTWARE IS AWFUL
16. SOFTWARE IS AWFUL AT MAKING DECISIONS
17. YOU'RE A TERRIBLE ROBOT
18. HOW THIS AFFECTS CULTURE
19. GET YOUR TEAM TO USE A ROBOT
20. 1. GET A CHAT ROOM
21. EASIER AND BETTER
23. 2. GET A ROBOT
25. https://hubot.github.com/docs/deploying/heroku/
26. https://github.com/slackhq/hubot-slack https://myteam.slack.com/services/new/hubot
27. > hubot ping hubot: PONG
28. 3. TURN ON GIF1 SEARCH 1 It's JIF, I don't care what you think
29. > hubot animate me applause
30. > hubot animate me I got this
31. 4. AUTOMATE
35. > hubot address me > hubot phone me
36. module.exports = (robot) -> robot.respond /address\s*(me)?$/i, (msg) -> msg.send ":office: Van Nelleweg 1 3044 BC Rotterdam" robot.respond /(tele)?phone\s*(me)?$/i, (msg) -> msg.send ":phone: tel:+31107504000"
37. hubot: Card "User story #17" added to "backlog"
38. module.exports = (robot) -> unless trelloKey and trelloToken console.log "Provide HUBOT_TRELLO_KEY and HUBOT_TRELLO_TOKEN to enable Trello subscriptions" return robot.brain.data.trelloSubscriptions ?= {} robot.brain.data.trelloState ?= {} # UTILITIES sendToRooms = (listid, message) -> # Figure out which rooms get this message for roomid of robot.brain.data.trelloSubscriptions if listid in robot.brain.data.trelloSubscriptions[roomid] robot.messageRoom roomid, message isReportable = (listid, action) -> switch action.type when 'updateCard' then action.data.listAfter.id == listid else true listName = (action) -> if action.data.list? action.data.list.name else action.data.listAfter.name updateStateForList = (listid) -> new TrelloApp(robot).fetchAddActionsForList listid, (actions) -> for a in actions when isReportable(listid, a) unless robot.brain.data.trelloState[a.id]? sendToRooms listid, "Trello card '#{a.data.card.name}' added to '#{listName a}'\n" + ":point_right: https://trello.com/c/#{a.data.card.shortLink}" robot.brain.data.trelloState[a.id] = true updateState = -> # Get a set of lists to query listids = {} for roomid of robot.brain.data.trelloSubscriptions for listid in robot.brain.data.trelloSubscriptions[roomid] listids[listid] = true for listid of listids updateStateForList listid # Check status every 30 seconds setInterval updateState, 30*1000 updateState()
39. > hubot where is @elizabeth
40. > hubot package 1Zfjkld9032
41. > hubot rf run integration
42. > hubot provision 1 front-end
43. > hubot tweets burger near Rotterdam
44. hubot: @channel response time is 24367ms !
45. > hubot stats fe-6
46. > hubot graph -2d @app.version
47. >hubot tweet We just shipped something great!
48. BUT WHAT ABOUT...?
49. ▸ Address and phone number ▸ Trello notifications ▸ Foursquare location ▸ Package tracking ▸ Rainforest test runs ▸ AWS EC2 instance management ▸ Twitter search ▸ …
50. THIS THING SHOULD BE EASY AND CORRECT
51. WE ALWAYS WANT TO KNOW ABOUT THIS THING
53. THIS IS CHAT OPS
54. NERDS ONLY?
55. COMPANIES ARE ALL DIFFERENT
56. COMPANIES ARE ALL THE SAME
58. AUTOMATING AN ACTION SAYS ▸ We want this thing to be easy ▸ We want this thing to be correct
59. AUTOMATING AN ACTION SAYS ▸ We want this thing to be easy ▸ We want this thing to be correct ▸ We don't care how personal it is
68. HOW IT WORKS
70. BENEFITS
71. !!!
72. ▸ 150 gifts in six months ▸ Average givings: $24/gift ▸ Average earnings: $25/mo
74. !highfive @nick $4.23 for finding something on Amazon for exactly $4.23
75. RECOGNITION
76. INCENTIVES
77. IMAGINIFICENCE(?)
78. EVERYONE'S JOB
79. GO DO THIS RIGHT NOW GET A CHAT GET A ROBOT AUTOMATE ALL THE THINGS
80. CHAT ROBOTS BEN STRAUB @BENSTRAUB