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Jenn Downs

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​Jenn Downs is the Director of User Experience Design at Points of Light and adores the web and what it can do for the world. She got her start in tech with MailChimp and is now an internationally welcomed speaker in the UX community.

​Jenn is a mentor for Code for America and invented the slightly awkward, yet truly helpful, Laptop Hugging Method for remote mobile testing.

Outside of being a web nerd, Jenn dotes on her dogs Dickie and Waylon, is a songwriter, and plays bass and sings in Atlanta bands The Sunset District and The Downs. She has also started taking drum lessons and thinks that drums just might be her musical calling.