Data Science for Community Managers (CLSxMadrid 2016)

Short presentation about "data science" approach for "community management" done during CLSxMadrid 2016

Transcript

1. Data Science for Community Managers J. Manrique López de la Fuente @jsmanrique jsmanrique at bitergia dot com https://speakerdeck.com/bitergia
2. Outline Introduction Community Metrics Open Development Analytics Playing with GrimoireLab
3. Introduction A bit about me Why am I here? Disclaimer
4. /me Hello, my name is Manrique and I am a community junkie Involved in: HPCC, AsturLiNUX, HispaLiNUX, GPE, Maemo, Meego, Gnome, GDG, Mozilla, ... Business & marketing developer in Bitergia, the software development analytics company
5. /why
6. /disclaimer I am not a computer scientist, how many of you are? I am not a data scientist, how many of you are? Presentation focus in open source & inner source related communities
7. Community Metrics What is a community? Community Management Metrics that matter
8. /communities “A community is commonly considered a social unit (a group of people) who share something in common, such as norms, values, identity, and often a sense of place that is situated in a given geographical area (e.g. a village, town, or neighborhood). Durable relations that extend beyond immediate genealogical ties also define a sense of community. People tend to define those social ties as important to their identity, practice, and roles in social institutions like family, home, work, government, society, or humanity, at large. Although communities are usually small relative to personal social ties (micro-level), "community" may also refer to large group affiliations (or macro-level), such as national communities, international communities, and virtual communities. The word "community" derives from the Old French comuneté which comes from the Latin communitas (from Latin communis, things held in common)” By https://en.wikipedia.org/wiki/Community
9. /communities It’s about people
10. /communities It’s about people who share
11. /communities It’s about people who share something in common
12. /communities Potential members Observers Attendees Participants Champions Anatomy of a community Alex Hillman
13. /management The Community Manager Do communities need to be managed? Do communities need leadership? Why is becoming so important? How many of you are community managers, developers relationship (AKA DevRels), etc.?
14. /management Community Manager Responsibilities Community health Community productivity Community visibility
15. /management “To measure is to know” “If you can not measure it, you can not improve it” Lord Kelvin “Without data, you are just another person with an opinion” W. Edwards Deming
16. /management Metrics that matter Impact People Activity
17. /management Metrics that matter People Diversity Demography Activity Performance Impact Awareness
18. Open Development Analytics The issue GrimoireLab Transparency & objectivity matters
19. /the_issue The community manager nightmare! I need information
20. /the_issue Where is everything happening?
21. /the_issue Data silos
22. /the_issue Several interesting approaches OpenHub StackOverflow metrics Stackalytics GitTorrent, GitHub Archive GitHub Archive + Google BigQuery github3.py
23. /the_issue The community manager nightmare: - Time is limited - How to take decisions without reliable data?
24. /grimoirelab grimoirelab.github.io Free, libre, open source tools for software development analytics
25. /grimoirelab Architecture
26. /grimoirelab Some features Drill down Time frame selection Sharing / embedding Data export (CSV…) Query API (ElasticSearch) Users can create custom widgets and panels Easy validation Links to real artifacts (commits, tickets, etc.) Search box
27. Playing with GrimoireLab Showtime!
28. /grimoirelab Let’s get this.. Git data GitHub data StackOverflow data
29. /grimoirelab Let’s start.. $ git clone http://.../perceval.git $ sudo python3 setup.py install … $ git clone http://.../grimoireelk.git $ elasticsearch/bin/elastic & $ kibana/bin/kibana & GrimoireELK/utils$ python3 ./p2o.py --enrich --index git_yarn -e http://localhost:9200 --no_inc --debug git https://github.com/yarnpkg/yarn.git … 2016-10-14 14:09:32,392 Total items enriched 897 2016-10-14 14:09:32,392 Done git 2016-10-14 14:09:32,392 Enrich backend completed 2016-10-14 14:09:32,393 Finished in 0.75 min GrimoireELK/utils$ python3 ./p2o.py --enrich --index github_yarn -e http://localhost:9200 --no_inc --debug github -t *** --owner yarnpkg --repository yarn … 2016-10-14 14:20:19,736 Total items enriched 900 2016-10-14 14:20:19,736 Done github 2016-10-14 14:20:19,737 Enrich backend completed 2016-10-14 14:20:19,738 Finished in 7.20 min $
30. /grimoirelab Let’s start! Kibana blank canvas
31. /grimoirelab People
32. /grimoirelab People - Diversity (people multi-identities) Sorting Hat https://github.com/MetricsGrimoire/sortinghat
33. People - Diversity (involvement) /grimoirelab Onion model ASF Pony factor Bitergia Elephant factor Bitergia Zapata factor 7 core ~ 40 regular ~ 85 casual Pony factor: 1 Elephant factor: 2 OCI Elephant factor: 2 Linux kernel ownership analysis: linux25.biterg.io Linux Kernel Zapata factor ~ 200 Linux Kernel UFCo factor ~ 10 Bitergia United Fruit Company factor
34. /grimoirelab People - Diversity (geographical) Node GitHub Pull Requests Mozilla Reps Activities Mozilla Commits by timezone
35. /grimoirelab People - Diversity (gender) Gender-diversity Analysis of the Linux Kernel Technical Contributions Women in OpenStack report for WOO Meeting
36. People - Demography /grimoirelab Open Containers Initiative Demography panel
37. /grimoirelab Activity
38. /grimoirelab Activity - Performance Open NFV code review stats Development cycle analysis Idea, request →Iterations →Testing →Deployment
39. /grimoirelab Activity - Backlog Open Containers Initiative GitHub backlog
40. /grimoirelab Impact
41. /grimoirelab Impact - Awareness Contributors funnel & Mentorship effectiveness Observers / attendees Participants Champions
42. /grimoirelab Data driven community management
43. /grimoirelab Some live examples: eclipse.biterg.io puppet.biterg.io coreos.biterg.io cncf.biterg.io opnfv.biterg.io oci.biterg.io
44. /grimoirelab Do you wanna play with it? Cauldron.io (use OWL16 as invitation code) github.com/grimoirelab/use_cases www.gitbook.com/book/jgbarah/grimoirelab-training/ Ask us: info@bitergia.com
45. /bonus Are you a community manager? Are you a collaborative project manager? Do you wanna know more about Grimoire toolkit? Join GrimoireCon!! Feb. 3rd 2017 - Brussels grimoirelab.github.io/con
46. /bonus++ Are you a community manager consultant? Are you working as developer advocate for other companies? We are looking for partners!! Ask us about our partnership program: info@bitergia.com
47. Data Science for Community Managers J. Manrique López de la Fuente @jsmanrique jsmanrique at bitergia dot com https://speakerdeck.com/bitergia