(2015 - 8/11) Building and Maintaining Your Feedback Muscle

CALIBRATE 2015 (8/11) - http://www.calibratesf.com/

Building and Maintaining Your Feedback Muscle -- Sangeeta Narayanan

http://engineering.sharethrough.com/blog/2015/11/16/building-and-maintaining-your-feedback-muscle/

Most of us are well aware of the importance of providing and encouraging effective feedback, especially for those in leadership positions. Despite that, it is rare to find an organization where employees are fully satisfied with the quantity and quality of the feedback they are receiving. This talk will cover strategic approaches to overcoming this disconnect and building a culture that values feedback.

Transcript

1. BUILDING & MAINTAINING YOUR FEEDBACK MUSCLE Sangeeta Narayanan @sangeetan
3. Continuous Integration Continuous Delivery Continuous Deployment
4. Continuous Feedback Continuous Integration Continuous Delivery Continuous Deployment
5. Image credit
6. How to get started?
7. Establish team CULTURE Image Credit
8. Why: Set context
9. Improvement & growth Examples & impact ‘Human debt’ Early & often Image Credit
10. Improvement & growth Examples & impact ‘Human debt’ Early & often Image Credit
11. Improvement & growth Examples & impact ‘Human debt’ Early & often Image Credit
12. Improvement & growth Examples & impact ‘Human debt’ Early & often Image Credit
13. What: Set expectations
14. Your role • Lead the way Team’s role • Be candid • Be receptive • Be prompt Image Credit Let’s get talking!
15. How: Create a framework
16. Forums, frequency, format • Team Meetings, Retrospectives, 1:1s • Oral or written • 360s are fantastic!
17. Forums, frequency, format • Team Meetings, Retrospectives, 1:1s • Oral or written • 360s are fantastic! HR is your friend!
18. Keep it LIGHTWEIGHT
19. How: environment Create a safe
20. Encourage peer feedback Decouple from incentives Lead by example
21. Encourage peer feedback Decouple from incentives Lead by example
22. Encourage peer feedback Decouple from incentives Lead by example
23. How: Practice, Practice, Practice!
24. “Get comfortable being uncomfortable” - US Navy SEAL saying
25. After important events Recurring 1:1s In real time Image credit
26. After important events Recurring 1:1s In real time Image credit
27. After important events Recurring 1:1s In real time Image credit
28. After important events Recurring 1:1s In real time Image credit Don’t forget the kudos!!
29. Build that muscle! Continuous Feedback: Why, What, How
30. THANK YOU! Sangeeta Narayanan @sangeetan