(2016 - 3/9) Accelerating Impact: Onboarding & Mentorship

5d5a6bf8c3a2bae2c5e4d972921cf33d?s=47 Calibrate
September 30, 2016

(2016 - 3/9) Accelerating Impact: Onboarding & Mentorship

Calibrate 2016 (3/9) - http://www.calibratesf.com/

"Accelerating Impact: Onboarding & Mentorship" - Ryan Atkins, Dropbox, Engineering Operations

"First impressions matter. Learn how to leverage the onboarding experience and mentorship relationships for your new engineers to accelerate their impact while deliberately shaping your engineering culture."

Ryan works to improve the productivity of engineers and is on the Engineering Operations team at Dropbox. Over the past few years, he has onboarded hundreds of engineers, built and scaled mentorship programs, and coached dozens of engineering managers and technical leaders. Prior to working in technology, Ryan spent just over a decade in the classroom, preparing low-income, underrepresented minority students for college.

Calibrate is a conference for new engineering leaders hosted by seasoned engineering leaders. Organized and hosted by Sharethrough, it was conducted on September 30, 2015 and September 30, 2016 in San Francisco, California.

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Calibrate

September 30, 2016
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Transcript

  1. 3.

    Transitioning to a new role Like becoming an engineering manager…

    Transitioning to a new company First impressions matter. New hires are impressionable.
  2. 4.

    Goals of this talk: 1. Help you advocate for an

    investment in eng onboarding 2. Provide you with frameworks that will make it easier to set up: A. customized engineering onboarding B. ongoing mentorship programs ACCELERATING IMPACT
  3. 5.

    Dropbox Eng Ops • Built & manage program that has

    onboarded 500+ engineers • Built & manage internal and external mentorship programs High School Physics • 10+ years in the classroom teaching physics, math, and computer science • Eastside College Prep in East Palo Alto ACCELERATING IMPACT
  4. 8.

    Goals of this talk: 1. Help you advocate for an

    investment in eng onboarding 2. Provide you with frameworks that will make it easier to set up: A. customized engineering onboarding B. continued mentorship programs ACCELERATING IMPACT
  5. 9.

    Three Reasons to focus on Eng Onboarding now A structured

    onboarding experience will help us… ACCELERATING IMPACT
  6. 10.

    ACCELERATING IMPACT Plan for Scale Three Reasons to focus on

    Eng Onboarding now A structured onboarding experience will help us…
  7. 11.

    ACCELERATING IMPACT Plan for Scale Avoid Bad Pattern Matching Three

    Reasons to focus on Eng Onboarding now A structured onboarding experience will help us…
  8. 12.

    ACCELERATING IMPACT Plan for Scale Avoid Bad Pattern Matching Close

    Engineering Candidates Three Reasons to focus on Eng Onboarding now A structured onboarding experience will help us…
  9. 13.

    Plan for Scale + Avoid Bad Pattern Matching + Close

    Eng Candidates = Accelerate Impact ACCELERATING IMPACT
  10. 14.

    Reduce time to meaningful contribution from 12 to 6 weeks:

    25 engineers x 6 weeks ≈ An extra 3 eng•years ACCELERATING IMPACT
  11. 16.

    Goals of this talk: 1. Help you advocate for an

    investment in eng onboarding 2. Provide you with frameworks that will make it easier to set up: A. customized engineering onboarding B. ongoing mentorship programs ACCELERATING IMPACT
  12. 19.

    WHY does this program exist? To empower new engineers have

    impact on product, infrastructure, and culture as fast as possible. ACCELERATING IMPACT
  13. 20.
  14. 21.

    What structures do we need? A series of targeted classes

    and formalized 1:1 mentorship. ACCELERATING IMPACT
  15. 22.

    Dropbox Engineering Onboarding Classes Day One: • Welcome Lunch &

    Access! (Social) - 45 min • IDE Set Up (Technical) - 40 min Week One: • Core Sync Full Stack Talk (Cultural) - 90 min • Practices of Good Code Development, Security, Accessibility (Technical)- 2 hour • Platforms Overview (Cultural) - 60 min • Dropbox Product, Business, Org, & Top Secret #’s (Cultural) Week Two & Beyond: • Three more lunches (Social) • Specialized classes: platforms specifics, succeeding as new grad, etc. • Graduation Announcement at six weeks ACCELERATING IMPACT
  16. 23.

    Dropbox Engineering Onboarding Classes Day One: • Welcome Lunch &

    Access! (Social) - 45 min • IDE Set Up (Technical) - 40 min Week One: • Core Sync Full Stack Talk (Cultural) - 90 min • Best Practices of Code Development, Security, Accessibility (Technical)- 2 hr • Overview of Platforms (Cultural) - 60 min • Dropbox Product, Business, Org, & Top Secret #’s (Cultural) - 1 hr Week Two & Beyond: • Three more lunches (Social) • Specialized classes: platforms specifics, succeeding as new grad, etc. • Graduation Announcement at six weeks ACCELERATING IMPACT
  17. 24.

    Dropbox Engineering Onboarding Classes Day One: • Welcome Lunch &

    Access! (Social) - 45 min • IDE Set Up (Technical) - 40 min Week One: • Core Sync Full Stack Talk (Cultural) - 90 min • Best Practices of Code Development, Security, Accessibility (Technical)- 2 hour • Platforms Overview (Cultural) - 60 min • Dropbox Product, Business, Org, & Top Secret #’s (Cultural) Week Two & Beyond: • Three more lunches (Social) • Specialized classes: platforms specifics, succeeding as new grad, etc. • Graduation Announcement at six weeks ACCELERATING IMPACT
  18. 25.

    Formalized 1:1 Mentorship Mentor selection: • Mentor from team being

    joined • Not the manager, not the tech lead Mentor training and prep: • 60 min session for mentors • What worked for you when you started? • Checklist!! Mentor Validation: • Directed from Leadership • Validated by Dropbox’s Engineering Career Levels and Growth Map • Cultural Rite of Passage ACCELERATING IMPACT
  19. 26.

    Formalized 1:1 Mentorship Mentor selection: • Mentor from team being

    joined • Not the manager, not the tech lead Mentor training and prep: • 60 min session for mentors • What worked for you when you started? • Checklist!! Mentor Validation: • Directed from Leadership • Validated by Dropbox’s Engineering Career Levels and Growth Map • Cultural Rite of Passage ACCELERATING IMPACT
  20. 29.

    Formalized 1:1 Mentorship Mentor selection: • Mentor from team being

    joined • Not the manager, not the tech lead Mentor training and prep: • 60 min session for mentors • What worked for you when you started? • Checklist!! Mentor Validation: • Directed from Leadership • Validated by Dropbox’s Engineering Career Levels and Growth Map • Cultural Rite of Passage ACCELERATING IMPACT
  21. 30.

    Mentorship is an Umbrella Term There are varying types of

    mentorship: craft, personal, & career. ACCELERATING IMPACT
  22. 31.

    Craft Speed or reliability? Rewrite or refactor? Personal How do

    I give feedback to this difficult coworker? Career How do I take on bigger projects and have more impact? Eng Mentorship Framework Often a mixture, but focus really helps. ACCELERATING IMPACT
  23. 32.

    Last onboarding pro tips: 1. Measure something 2. Time bound

    the program 3. Collect feedback and iterate 4. Thank people for joining you ACCELERATING IMPACT
  24. 33.

    Goals of this talk: 1. Help you advocate for an

    investment in eng onboarding 2. Provide you with frameworks that will make it easier to set up: A. customized engineering onboarding B. ongoing mentorship programs ACCELERATING IMPACT