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[Openmind 2012] A survey system for monitoring university teaching quality by Jari Järvelä (Partner & Vice President, Arcusys)

September 19, 2012

[Openmind 2012] A survey system for monitoring university teaching quality by Jari Järvelä (Partner & Vice President, Arcusys)

Openmind 2012 / Open Knowledge Festival 2012


September 19, 2012

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  1. Arcusys Oy • IT-Service company • Established in 2003 •

    Personnel over 50 IT-professionals • Company provides services for public and private sector • Arcusys has specialised in open source portal solutions and software development • Arcusys offices are located in Joensuu, Helsinki and Petrozavodsk
  2. Arcusys technologies and partnerships • Liferay Value Added Reseller •

    Intalio Gold Partner • Vaadin Solution Partner – Training partner • ZeroTurnAround Solution Partner – Training partner • Oracle Java Certified architects and developers • TOGAF 9 certificate
  3. Open source and Arcusys • Arcusys have been focused on

    open source since 2006 • Company´s solutions are built using open source platforms • Open source is central to Arcusys business • Keeping promises given to clients - we deliver what we promise • Reusing and sharing software components and solutions • Genuine participation and contributions for the open source community • Activity in open source communities is also a business opportunity – Visibility of the company and it's expertise – New marketing channels
  4. Collaboration and contributions for open source community • Arcusys makes

    contributions for Liferay open source community – Source code and modules shared to community • With exception of client spesific solutions – Contributions available via GitHub (www.github.com/arcusys) – In future contributions via Liferay Marketplace • Arcusys is an active Liferay Community member – Arcusys has founded the Liferay Community Project ”Project Learn”
  5. Project Learn – a Liferay Community Project • Liferay Community

    projects are community driven open source development projects around the Liferay Platform • Project Learn develops portlets and tools for Liferay to support educational and eLearning uses of the platform • Arcusys contributions: – SCORM player portlet – SCORM Quiz portlet – SCORM Gradebook portlet • Portlets are currently available as an open source – Delivery via Liferay Marketplace
  6. CASE: University of Helsinki Feedback System • Background and need

    for the feedback system development: – University of Helsinki has collected quality metrics of university teaching over five years – Data collection has been university wide, collected using web forms – Data were manually transferred to spreadsheets and research software manually → tremendous amount of work → loss of data – An automatised system handling the entire feedback process were needed
  7. CASE: University of Helsinki Feedback System • The acquisition/public tendering

    process: – The acquisition process started in autumn 2011 – No out-of-the-box system available to suit the needs • ie. interactive feedback – Arcusys was selected as the developer for the system • Technology: – The system development were done on the Open Source Liferay Portal Platform – The UI were created using the Vaadin Framework
  8. CASE: University of Helsinki Feedback System • Solution features and

    tools – Questionnaire editor with drag-and-drop UI – Questionnaire sending via integration to student information system – Progress reporting for monitoring the amount of students responded to questionnaires – Reporting with visualisations
  9. Open source benefits for the survey system development • Cost

    effectiviness – no licencing fees • Basic functionalities available from the Liferay platform • Ease to tailor the solution for spesific client needs • More options and approaches availabe for development needs: – Solution models – Libraries – Software components • Support and answers for spesific challenges easily available from the community • Ease to tailor the solution to future needs
  10. Further plans for the survey system • Currently the system

    is in data security audition process • The system will be taken into use by the autumn 2012 • The system have been gained a lot of positive feedback and interest among the focus groups • Cooperation contract with University of Helsinki – Sharing the results with universities and polytechnics in Finland • Expanding the survey system potential outside the original scope • Sharing the survey tool via Liferay Marketplace – The survey solution/technology – Helsinki University quality model