project start ~ 33.000 employees (~ 1.000 located in the IT) ~ 15.000 PC-workstations 51 locations 22 independent IT-departments ~ 140 mio Euro IT-expenses Today: Foundation of Munichs centralized IT (it@M) 01/01/2012: Centralizing plan, build and run and standardization of business application
~ 90% of all packages Basic distribution Software not included in source distribution: ~ 10% packages (backports etc.) GOSa² and FAI Softwaremanagement system SAP, DMS, special public sector software Specialised software (business services) profilesynchronisation, mail, browser, desktop pre-configuration and branding Hardening, virus scanner, user rights management... Usability and security requirements Coordination of migration, 2nd and 3rd level support, organization, PM, PMO etc. Project management
of control Switch to time-based releases Priorisation of requirements according to measurable criteria Feature freeze at the start of development Moving internal requirement management processes from theory to practice 2009: Requirements engineering Supporting customer in defining requirements Establishing requirement analysts TRAC as a tool for release- and requirementmanagement (Assyst, ITIL® processes) 2010: Communication and documentation Defining precise customer responsibilities Premature communication of target audience-relevant milestones Adding unbiased external team members for project management and IT-architecture Admin documentation: LaTech/PDF: ~ 500 pages 2011: Quality assurance Quality plan Adding an independent and experienced testteam Tool: Testlink/TRAC Precise definition of bug severity Quality gates Testcoordination
your political framework Be customer focused Standardize, consolidate and optimize Keep an eye on the project's dynamic Communicate, communicate, communicate