Upgrade to Pro — share decks privately, control downloads, hide ads and more …

The Empathy Equation

The Empathy Equation

As a community of developers, we need to place a priority on seeking interdependence instead of independence; in our technology choices, our hiring practices and the way we interact with team members. Creating a healthy team begins by putting everyone on a level emotional playing field; we are all broken in one way or another and the first step to eliminating unhealthy team environments is figuring out how to admit that honestly. If we are to move forward together we need to talk about the hard things: how to cultivate empathy, when to speak up, when to stay quiet, how to build trust, and how to handle conflict without imploding.

David Mosher

March 02, 2015
Tweet

More Decks by David Mosher

Other Decks in Education

Transcript

  1. Dave Mosher
    Test Double, LLC
    1 2 3 4
    THE EMPATHY
    EQUATION

    View full-size slide

  2. EVERYTHING IS… AWESOME?

    View full-size slide

  3. INDEPENDENCE
    1
    INTERDEPENDENCE
    2

    View full-size slide

  4. FUNDAMENTALLY
    BROKEN
    1

    View full-size slide

  5. CULTIVATING
    EMPATHY
    1

    View full-size slide

  6. UNDERSTANDING
    EMPATHY
    1

    View full-size slide

  7. EMPATHY IS NOT A
    SUPERPOWER*
    1

    View full-size slide

  8. PATH TO ACTION

    PERCEPTION
    1
    See and Hear
    2
    Act

    View full-size slide

  9. PATH TO ACTION
    REALITY
    1
    See and Hear
    2
    Tell a Story
    3
    Feel
    4
    Act

    View full-size slide

  10. EMPATHY INJECTION
    IN THE PATH TO ACTION
    1
    See and Hear
    2
    Tell a Story
    4
    Feel
    5
    Act
    3
    Empathize

    View full-size slide

  11. “THE TEAMMATE”
    1

    View full-size slide

  12. THE PATH TO ACTION
    1
    See and Hear
    =
    2
    Tell a Story
    3
    Feel
    4
    Action

    View full-size slide

  13. INJECTING EMPATHY
    1
    See and Hear
    2
    Tell a Story
    4
    Feel
    5
    Action
    3
    Empathize

    View full-size slide

  14. “THE PM”
    1

    View full-size slide

  15. THE PATH TO ACTION
    1 2 3 4
    See and Hear Tell a Story Feel Action

    View full-size slide

  16. INJECTING EMPATHY
    1
    2 4
    2
    3
    4 5
    See and Hear Tell a Story Feel Action
    Empathize

    View full-size slide

  17. “THE PHONE CALL”
    1

    View full-size slide

  18. THE PATH TO ACTION
    1 2 3 4
    See and Hear Tell a Story Feel Action

    View full-size slide

  19. INJECTING EMPATHY
    1
    2 4
    2
    3
    4 5
    See and Hear Tell a Story Feel Action
    Empathize

    View full-size slide

  20. CULTIVATING EMPATHY
    1a 1b

    View full-size slide

  21. UNDERSTAND WE ALL
    COME “AS-IS”
    1

    View full-size slide

  22. IDENTIFY AREAS OF
    PERSONAL WEAKNESS
    1

    View full-size slide

  23. CULTIVATE A LIFESTYLE
    OF SELF IMPROVEMENT
    1

    View full-size slide

  24. LEARN THE ART OF
    INTROSPECTION
    1

    View full-size slide

  25. FIND “YOUR” PEOPLE
    1

    View full-size slide

  26. SEEK MUTUAL
    ACCOUNTABILITY
    1
    ? ?

    View full-size slide

  27. BE INTENTIONAL WITH
    RELATIONSHIPS
    1

    View full-size slide

  28. BE CAREFUL WITH
    IDEALS
    1

    View full-size slide

  29. THE PATH TO EMPATHY
    1
    “as-is”
    “self improvement”
    “mutual accountability”

    View full-size slide

  30. THE EMPATHY
    EQUATION
    Dave Mosher
    Test Double, LLC
    @dmosher

    View full-size slide