D2-3 Tharmes Siva - Continuous Performance Delivery: Find and Fix the Things That Matter

Businesses want to ensure that their end users are happy so they can maximize productivity, loyalty, and profits. But poor performing applications cause serious business issues. In today’s DevOps organizations and agile environments, it is essential to ensure application performance management throughout the full application lifecycle from the End User to Infrastructure. To achieve this, modern application performance management faces a challenge:

on one hand, it has to be extremely flexible and agile
on the other hand has to provide all necessary information on all transactions end-to-end
in production as well as development and test environments so that people are talking the same language.

Because DevOps is about speed and iterations, we will share in this presentation a performance management philosophy which will maximize the value of DevOps for high performing applications. It allows you to find and fix the things that really matter instead of hunting ghost performance problems with your DevOps groups.

Transcript

1. Fix the things that matter Tharmes Siva Solutions Engineer, Riverbed
2. © 2015 Riverbed Technology. All rights reserved. 2 Application Performance Management Solutions for DevOps The Context Validate that code performs well; leverage diagnostics to fix bugs without reproducing them Test app for problems and share diagnostics when anomalies are detected Deploy and monitor app in production; share diagnostics with Dev and QA teams when issues are detected Measure user experience, usage trends and measure business impact of the app
3. © 2015 Riverbed Technology. All rights reserved. 3 Every millisecond is critical Business Impact of Poor Digital Experience 1 sec of eCommerce site page slowdown can cost up to $1.6B in annual sales1 A typical broker loses $4M in revenues per millisec when their trading platform is 5 millisecs behind their competitor2 1https://www.fastcompany.com/1825005/how-one-second-could-cost-amazon-16-billion-sales 2http://www.forbes.com/sites/advisor/2014/04/16/the-brokerage-world-is-changing-who-will-survive/#4207c2526eb9
4. © 2016 Riverbed Technology. All rights reserved. 4 © 2016 Riverbed Technology. All rights reserved. 4 APM is NOT about proving your innocence
5. © 2016 Riverbed Technology. All rights reserved. 5 End User Network Web Apps Services Databases Point Solutions Point Solutions Point Solutions Point Solutions Point Solutions Point Solutions Silo’d Performance Management
6. © 2016 Riverbed Technology. All rights reserved. 6
7. © 2016 Riverbed Technology. All rights reserved. 7 To fix the things that matter you have to find the things that matter and not be led astray find
8. © 2016 Riverbed Technology. All rights reserved. 8 Improve Collaboration and Reduce Silos Across Groups Provide Stakeholders with Meaningful Data New Performance Management Approach Needed for DevOps Provide Granular data through all stages of lifecycle Define Develop Testing Production
9. © 2016 Riverbed Technology. All rights reserved. 9
10. © 2016 Riverbed Technology. All rights reserved. 10 Server Delays Application Code Instrumentation Network Delays Network Traffic Monitoring End User Experience Real User Monitoring Business Transaction Performance SLA Violations Server / OS Resource Monitoring
11. © 2016 Riverbed Technology. All rights reserved. 11 DevOps Network Ops Level 1 Support
12. © 2016 Riverbed Technology. All rights reserved. 12 © 2016 Riverbed Technology. All rights reserved.
13. © 2016 Riverbed Technology. All rights reserved. 13 © 2016 Riverbed Technology. All rights reserved.
14. © 2016 Riverbed Technology. All rights reserved. 14 © 2016 Riverbed Technology. All rights reserved.
15. © 2016 Riverbed Technology. All rights reserved. 15 Capture the right things from the right places in the right way
16. © 2016 Riverbed Technology. All rights reserved. 16 © 2016 Riverbed Technology. All rights reserved. 16 H/V/C 2 JVM 2 Host/VM/Container 1 JVM 1 CLR 1 Client Web Service SQL Remote Method Servlet Code Instrumentation TTFB Download Resources Redirect DNS End User Experience SELECT this FROM that WHERE xy=8 AND z>12; D https://wsvc2.comp.com/lookupsvc/GetThat?XY=8&Z=12 C A B https://wsvc1.comp.com/bar.asmx/DoThis?XY=8 https://app.comp.com/foo.jsp?do=this&X=2&Y=4 E F G G G G G https://app.comp.com/foo.jsp?do=this&X=2&Y=4
17. © 2016 Riverbed Technology. All rights reserved. 17 © 2016 Riverbed Technology. All rights reserved. 17 URL # TXs Resp Time /page/c.jsp 134 8.63 /dir/a.aspx 792 6.27 /d.do 1,219 4.92 /pages/ b.jsp 876 3.12 /dir/e.aspx 12,41 8 1.07 SQL # Calls Resp Time SELECT x FROM y WHERE … 2,641 2.15 INSERT INTO z VALUES … 376 1.97 SELECT a FROM b WHERE … 11,84 7 0.78 UPDATE c SET … 192 0.63 TOP URLS TOP SQL
18. © 2016 Riverbed Technology. All rights reserved. 18 © 2016 Riverbed Technology. All rights reserved. 18 URL # TXs Resp Time /page/c.jsp 134 8.63 /dir/a.aspx 792 6.27 /d.do 1,219 4.92 /pages/ b.jsp 876 3.12 /dir/e.aspx 12,41 8 1.07 SQL # Calls Resp Time SELECT x FROM y WHERE … 2,641 2.15 INSERT INTO z VALUES … 376 1.97 SELECT a FROM b WHERE … 11,84 7 0.78 UPDATE c SET … 192 0.63 TOP URLS TOP SQL URL=/page/*.jsp AND SQL=SELECT x FROM y *
19. © 2016 Riverbed Technology. All rights reserved. 19 © 2016 Riverbed Technology. All rights reserved. 19 MICRODATA TOP URLS TOP SQL URL # TXs Resp Time /page/c.jsp 134 8.63 /dir/a.aspx 792 6.27 /d.do 1,219 4.92 /pages/ b.jsp 876 3.12 /dir/e.aspx 12,41 8 1.07 SQL # Calls Resp Time SELECT x FROM y WHERE … 2,641 2.15 INSERT INTO z VALUES … 376 1.97 SELECT a FROM b WHERE … 11,84 7 0.78 UPDATE c SET … 192 0.63 URL=/page/*.jsp AND SQL=SELECT x FROM y * MACRO DATA MACRO DATA
20. © 2016 Riverbed Technology. All rights reserved. 20 © 2016 Riverbed Technology. All rights reserved. 20 URL=/page/*.jsp AND SQL=SELECT x FROM y * MICRODATA URL # TXs Resp Time /page/c.jsp 134 8.63 /dir/a.aspx 792 6.27 /d.do 1,219 4.92 /pages/ b.jsp 876 3.12 /dir/e.aspx 12,41 8 1.07 TOP URLS MACRO DATA SQL # Calls Resp Time SELECT x FROM y WHERE … 2,641 2.15 INSERT INTO z VALUES … 376 1.97 SELECT a FROM b WHERE … 11,84 7 0.78 UPDATE c SET … 192 0.63 TOP SQL MACRO DATA COMPLEX ANALYSIS
21. © 2016 Riverbed Technology. All rights reserved. 21 Macrodata Microdata
22. © 2016 Riverbed Technology. All rights reserved. 22
23. © 2016 Riverbed Technology. All rights reserved. 23 © 2016 Riverbed Technology. All rights reserved. 23 TRANSACTION EVERY MATTERS . © 2016 Riverbed Technology. All rights reserved.
24. © 2016 Riverbed Technology. All rights reserved. 24 Increasing Complexity
25. © 2016 Riverbed Technology. All rights reserved. 25 Increasing Complexity
26. © 2016 Riverbed Technology. All rights reserved. 26 Elasticity
27. © 2016 Riverbed Technology. All rights reserved. 27 Transience
28. © 2016 Riverbed Technology. All rights reserved. 28 Transience
29. © 2016 Riverbed Technology. All rights reserved. 29 Traditional Physical Application Map
30. © 2016 Riverbed Technology. All rights reserved. 30
31. © 2016 Riverbed Technology. All rights reserved. 31 Traditional Physical Application Map Performance Graph – Logical Relationship/Impact Mapping
32. © 2016 Riverbed Technology. All rights reserved. 32
33. © 2016 Riverbed Technology. All rights reserved. 33 Multinational financial services company 30+ Tier 1 Applications 1,000s of different types of transactions Account details page frequently extremely slow The problem persisted optimizing the slowest methods and For months they tried analyzing the slowest transactions optimizing the slowest methods analyzing the slowest transactions
34. © 2016 Riverbed Technology. All rights reserved. 34 optimizing the slowest methods analyzing the slowest transactions optimizing the overall slowest methods analyzing all transactions
35. © 2016 Riverbed Technology. All rights reserved. 35 95% Faster 7 Million Transactions / Day 2,000 Hours Saved / Day 53ms Method Optimized 1.1sec Response Time Before Optimization 62ms Response Time After Optimization Real-World Benefits
36. © 2016 Riverbed Technology. All rights reserved. 36 We just didn’t realize how bad it was. We knew this could be improved. How long has it been like this? Forever . What else uses this code? EVERYTHING .
37. © 2016 Riverbed Technology. All rights reserved. 37 Everything. 30+ Tier 1 Applications 1,000s of different types of transactions All shared that common monitoring method All saw significant improvements in performance Tens of millions of transactions per day
38. © 2016 Riverbed Technology. All rights reserved. 38 © 2016 Riverbed Technology. All rights reserved. 38 Big Data APM for DevOps Data Quality Matters: Macrodata vs. Microdata, 1-sec granularity A Big Data approach is needed to solve overarching problems Fix the things that matter : $$$ - not just seconds
39. Thank You © 2016 Riverbed Technology. All rights reserved. 39