polibot.us

Transcript

1. polibots.us Dylan Morgan Fellow at Insight Data Science 2016B vs
2. Bots are coming…
3. Bots are coming… Customer care demand increasing SocialBakers/Business Insider SocialBakers/Business Insider
4. Bots are coming… Customer care = good for business Customer care demand increasing SocialBakers/Business Insider SocialBakers/Business Insider
5. Bots are coming… Customer care = good for business PROBLEM: Customer care centers are expensive Customer care demand increasing SocialBakers/Business Insider SocialBakers/Business Insider
6. Bots are coming… Customer care = good for business PROBLEM: Customer care centers are expensive SOLUTION: AI chat bots can alleviate customer care load Customer care demand increasing SocialBakers/Business Insider SocialBakers/Business Insider
7. Bots are coming… Customer care = good for business PROBLEM: Customer care centers are expensive SOLUTION: AI chat bots can alleviate customer care load Customer care demand increasing SocialBakers/Business Insider SocialBakers/Business Insider
8. Bots have a problem “I know words. I have the best words” -Trump
9. Bots have a problem “I know words. I have the best words” -Trump “I know words. I have the best words” -Trump Bot
10. Bots have a problem “I know words. I have the best words” -Trump “I know words. I have the best words” -Trump Bot Web App Quiz User friendly User fun Share social media In Return
 Collecting user data Continually training bots
11. Demo polibot.us
12. Behind the scenes www.presidency.ucsb.edu
13. Behind the scenes www.presidency.ucsb.edu 3rd order Markov Chain w/ POS tagging
14. Behind the scenes “I know words. I have the best words” - TrumpBot www.presidency.ucsb.edu 3rd order Markov Chain w/ POS tagging TrumpBot
15. Behind the scenes “I know words. I have the best words” - TrumpBot www.presidency.ucsb.edu 3rd order Markov Chain w/ POS tagging TrumpBot User question (free form)
16. Behind the scenes “I know words. I have the best words” - TrumpBot www.presidency.ucsb.edu 3rd order Markov Chain w/ POS tagging TrumpBot TF-IDF + LSI + cosine similarity User question (free form)
17. Behind the scenes “I know words. I have the best words” - TrumpBot www.presidency.ucsb.edu 3rd order Markov Chain w/ POS tagging TrumpBot TF-IDF + LSI + cosine similarity User question (free form)
18. Behind the scenes “I know words. I have the best words” - TrumpBot www.presidency.ucsb.edu 3rd order Markov Chain w/ POS tagging TrumpBot TF-IDF + LSI + cosine similarity User question (free form)
19. Trump vs Clinton Trump: Shorter sentences, easier for bot to replicate Clinton: Longer sentences, bot has trouble staying on topic
20. Trump vs Clinton Trump: Shorter sentences, easier for bot to replicate Clinton: Longer sentences, bot has trouble staying on topic TrumpBot replicates shorter sentences ClintonBot replicates longer sentences
21. Dylan Morgan Research Fun PhD
 Astronomy